Apartments Golden Roof by Penz

The check in of this apartment is at the Stage 12 hotel so be mindful when booking this apartment. The hotel is only a few minutes away. The apartment is just opposite the famous Golden roof. Our room gave a direct view of the landmark. Also, the lift does not go to the ground floor. You will need to take the stairs to the first floor to be able to take the lift. The lift did not work on our first day despite several tries. It was quite complex to move our luggage to our room with one of us having to go to the fifth floor and call the lift from there. The key is to use the key card on the lift sensor and choose the floor number. We had to have the hotel re activate the card for us to make it work. The heater and washing machine did not work on the first night. We had to restart the heater and it worked fine the next morning only. There is no reception at this apartment. On the ground floor is a bar and no help at all on-site, though bar owners were very nice and chatty. The building is an old building but it's location was just great and close to almost everything. Staff at the hotel reception was very nice and helpful. We were given the pent house on the top floor and the view from our apartment was simply amazing. The apartment was spacious with two large beds, one sofa, one dining table, big kitchen, one bathroom. Though old, the apartment was very well equipped. It would have made things more pleasant for us if we did not have the issues with the heater and washing machine, and if they had prepared some instructions for us on how to operate these in case of encountering any issues as I understood from other reviews that other customers had similar issues.

It was a very nice apartment but there was no air conditioning which made our stay very uncomfortable. The apartment is also located in a very good location in the square at the old town but this also made it very loud especially having to sleep with the windows open for air. Overpriced for an apartment with no air!

The apartment was very spacious and in an excellent location right in the centre of the Altstadt. The only minor issue is that it can be a little noisy in the evenings and again first thing in the morning when the beer delivery trucks arrive. The beds were very comfortable, the bathroom was very nice and the kitchen was well equipped. Our family of 4 had a very comfortable stay.