Super 8 by Wyndham Independence

The hotel was adequate to our needs. It was clean and well kept. We liked that the air conditioning was on when we arrived, as cooling down a hot room after a day of travel is tiring. Breakfast had good options but we missed having peanut butter and there was no water cooler.

I'm not sure what was going on during check in, but I stood there for 12 minutes while two people worked to help the gentleman before me. That's fine, but the fact that the women never acknowledged the other people waiting or thanked them for their patience was odd. When I got to my room, I was disappointed. The floors had some sort of film on them, as did all the surfaces. Whatever they use to clean leaves a ton of residue. The towels had yellow stains and were so thin that just drying my hands after washing left one completely damp. The baseboard of the bed was splattered with mud, and there was hair on the toilet seat. The sheets at least looked clean and I was tired so I tried to settle in. The longer I was in the room, though, the sicker I felt. It was cloyingly sweet, and my throat was getting sore and my skin was itchy. I suspect someone had smoked in the room and they used a ton of air freshener to mask it. Anyway, I left. I was going to explain the issue at the front desk, but she was helping someone and, after standing there for a few minutes, I foresaw another long wait, so I set down my key, said I was having an allergic reaction to the room, and I left. I was going to call later to explain, but they emailed me the bill without a concern, so I didn't bother.

A very clean and the staff was very nice and helpful I feel they need to put a pool back in here. And need to make sure that the guest laundry works. This Super 8 is in a very good location across the street from Walmart and gas station down the street

I was coming to town for a business trip and everything was what I was looking for. The rooms was cleaned the staff was very friendly. Thanks for all you do.

Customer service was the best we had on a two week plus road trip. The owner/manager was attentive and extremely helpful. The maid had forgotten to stock paper products and the coffee maker was missing and he fixed that immediately. He was on top of everything and had the best attitude we experienced on our whole trip. We were able to do laundry here and everything worked good. We would definitely stay there again.

All the staff are super nice Nessa Maejon and the General Manager Misty are the best people very helpful and made me feel like I was at home I love this hotel and the staff thank you very much! I will always stay at Super 8, when I'm in Independence!

Highly recommend this hotel to anyone needing a place to stay in the area. We stayed the night on our road trip from Kansas City to Oklahoma. I am not from Kansas nor am I familiar with the area so I relied heavily on reviews to choose my hotel for this stay, and I was not disappointed! The staff was very friendly and welcoming. The room was spotless!

There were computer problems while trying to check in. The floors were clean but soapy sticky. There was garbage in the room garbage can. The towels provided were quite small and seemed very old. The breakfast provided was meager.

Terrible, hallways reeked of smoke/musk looked like a halfway house on the outside, toilet moved side to side. Shower dirty looks like they clean it every other day shower curtains extremely dirty didn’t even shower.