Spa Hotel Terme
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ilidza
Spa Hotel Terme
Hrasnička cesta 14, Ilidza, Federation of Bosnia and Herzegovina 71000, Bosnia and Herzegovina
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When you stay at Spa & Hotel Terme in Sarajevo, you'll be near the airport, within a 5-minute drive of Ilidza Thermal Riviera and Bosna. This spa hotel is 2 mi (3.3 km) from Bosna River Spring and 2.4 mi (3.8 km) from Sarajevo Tunnel Museum.Show More
We Price Match
3.4/5Cleanliness: 3.4
All 47 Reviews
Amenities
Sunbathing areaIndoor swimming poolSkiingHot springsSaunaSpaMassage roomGymPrivate ParkingFreePriority airport pick-upFree
All Amenities
Surroundings
Airport: Sarajevo International Airport
(2.3 km)
Landmarks: Ratna spomen soba "4. Vmtbr" ARBiH
(<100m)
Landmarks: Kino Igman
(100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Superior 1 Bedroom Double Room Accessible
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Superior Double or Twin Room, 1 Bedroom, Accessible
2 Single bed or 1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Deluxe Double or Twin Room, 1 Bedroom, Accessible
2 Single bed or 1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Deluxe Double Room With 1 Double Bed Accessible
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Superior Triple Room, 1 Bedroom, Accessible
1 Queen bed and 1 Single bed or 3 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
3.4/5
47 reviews
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
Average for similar properties in Ilidza
Guest User
April 9, 2024
A landmine! The room rate is not low, and it feels like a state-owned guesthouse from the 1980s. The decoration is falling off, the toilet is leaking, the air conditioner does not work, and the wifi coverage is poor. The service is also the worst in the entire Balkans, and they just said "we can do nothing". I fled immediately after staying for one night...
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Guest User
November 22, 2024
I had an absolutely horrible experience at this hotel. The staff was incredibly disrespectful from the moment I arrived, and things only got worse. After an issue with my reservation, they promised me a refund, but later completely denied ever agreeing to it. I tried to get in touch with management, but no one seemed to care or help. To make matters worse, my laptop mysteriously went missing from my room, and I strongly suspect the staff had something to do with it. When I reported it, they were dismissive and refused to investigate properly. The lack of professionalism, integrity, and basic respect was appalling. Save yourself the headache and stay somewhere else. This place is not worth the trouble or the risk!
Guest User
November 22, 2024
Avoid this place at all costs! The staff were incredibly rude and unprofessional. The entire experience was a complete waste of time and money. I would never recommend this spa to anyone seeking relaxation or quality service. Save your time and money and go elsewhere.
Guest User
November 22, 2024
Worst place I have ever been to they allow their guest to be assaulted without helping them at all and one police came to Testimonies and review camera footage cameras did not work And the workers there testimonies were against us While we were the ones being assaulted
Guest User
November 22, 2024
My stay at this hotel was an absolute disaster. From the moment we arrived, the staff was rude, and we had to wait over an hour to check into our room, even though we arrived on time. The room was tiny, poorly cleaned, and had a musty smell. The furniture was old and damaged, the bed linens were stained, and the bathroom was far from hygienic – mold in the shower and a broken faucet. The breakfast was disappointing: poorly presented food, barely any variety, and much of it was not fresh. The buffet was not replenished on time, and the few warm dishes were lukewarm at best. While the hotel’s location may be central, the surroundings were noisy and dirty. It was impossible to sleep at night due to the street noise, which the poorly insulated windows couldn’t block out. The promised air conditioning didn’t work, and the fan was so loud it was unusable. Additionally, the advertised amenities, such as a fitness room and pool, were either closed or in terrible condition. The customer service was just as bad as everything else. Complaints were ignored, and it felt like the staff didn’t care about the guests at all. Conclusion: This hotel doesn’t deserve any stars. I wouldn’t recommend staying here to anyone. Save your money and look for a place that at least meets basic standards.
Guest User
November 22, 2024
When my brother encountered problems, the staff's inhospitable attitude was evident. They displayed no understanding, empathy, or effort to resolve the situation. Requests for assistance were ignored, and promises to address the issue were left unfulfilled.
Guest User
November 15, 2024
It was a horrible experience. The place is dirty the staff are rude. They do not care for their customers and treat people very poorly. As a tourist you will not feel safe here. Spend our money elsewhere. The management doesn't take complaints seriously and do not care.
Guest User
November 15, 2024
I was incredibly disappointed with my experience at this spa. From the moment I arrived, it was clear that their standards are far from what one would expect of a place that claims to provide relaxation and rejuvenation. The atmosphere was anything but calming—unorganized, unwelcoming, and chaotic. The treatments felt rushed and lacked any sense of care or professionalism. Rather than feeling pampered, I felt like just another number on their list, with staff that seemed distracted and uninvested. The products used were questionable, leaving my skin feeling worse rather than refreshed. To top it all off, the place didn’t even feel properly maintained, which added a layer of discomfort throughout my visit. It’s a shame because I was genuinely looking forward to unwinding, but instead left feeling cheated and frustrated. For the price and reputation, I expected much more, but this place fell drastically short on all fronts. I wouldn’t recommend this spa to anyone seeking a true, relaxing escape—it was, frankly, a waste of time and money.
Guest User
November 15, 2024
Rude staff and garabage room service, no control of the hotel, such as people fighting screaming, bad intentioned staff and people. Food was alright and everything but overall very bad experinces and not great at all, not worth the 1000 euros at all.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 08:00–11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1984
- Renovated: 2017
- Number of Rooms: 219
When you stay at Spa & Hotel Terme in Sarajevo, you'll be near the airport, within a 5-minute drive of Ilidza Thermal Riviera and Bosna. This spa hotel is 2 mi (3.3 km) from Bosna River Spring and 2.4 mi (3.8 km) from Sarajevo Tunnel Museum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 219 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 219 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Sunbathing area
Indoor swimming pool
Skiing
Hot springsAdditional charge
Sauna
SpaAdditional charge
Massage room
Gym
Private ParkingFree
Priority airport pick-upFree
24-hour front desk
Luggage storage
Bar
Restaurant
Airport shuttle drop-offFree
Car rentals
Currency exchange
Conference roomAdditional charge
Business center
Multi-function room
Playground
Wake-up call
Wi-Fi in public areasFree
Indoor swimming pool
Hot springs
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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