SpringHill Suites by Marriott Hotels in Idaho Falls

This hotel is well thought out and is definitely worth what it costs. Smaller rooms but everything is useful, and up to date. Comfy beds, great bathroom, large tv, and lots of extras by the lobby (24/7 coffee, pool table, games, fitness room, pool, and hot tub). I’d stay here again.

My Hisband and I really enjoyed are stay. The only thing we didn't like was the beds it was like sleeping on jello. Definitely need to up grade on the beds. But other then that we had a great time. The Restaurant called Obradys was really good even went back for breakfast..

Excellent stay in a newly renovated and sparkling clean room. We had every amenity you could think of including a lovely view and grassy pet park. The only downside for us was how large the inn was. It was a little intimidating getting around at first. Definitely want to stay there again next time we visit.

The price/performance ratio is quite high in the United States in the peak season! During the trip to the United States, a total of six hotels were changed. Three of them were selected by Marriott's hotels and they were very satisfied. After deciding to travel, the whole family will choose Marriott. Marriott's five-star hotel has no obvious advantages compared with other international big names, but these three-four-star budget hotels have obvious advantages. The room is large in size and sanitary conditions are good! There is a kitchen in the room, which can be boiled, etc. It is very practical for Chinese people. My family has a higher level of cleanliness. A family of four, an adult with a baby sleeping on a bed, still very comfortable! The location is also very easy to find, just follow the GOOGLE navigation.

The stay started out okay, even though it's not a real bed, it's on a strange frame like a camping bed. Room was small but clean. That is, we thought it was clean. Imagine my surprise after laying under the blankets watching tv for a few hours and flipping them up to get up and seeing a bunch of blood near my feet on the sheet. It was about 11 pm (we didn't check in until later) and I called the front desk, she said ”oh my” and asked me to take the sheets to the front desk and she would give me new ones. So after stripping my own bed with someone else's blood on the sheets, I brought them to the front desk to be greeted with a ”Hi how's it going?” I said well.....I've been better! To which the reply was ”Oh yeah, that's not good.” I gave the bloody sheet, took some new sheets and replaced them on the bed. There was no offer of a new room, no real urgency or concern. The following morning I go to the front desk to speak with the manager, and she says that she is sorry and is giving me half off of the room. Half off a room for bloody sheets? I asked her if she saw the sheet or a picture, she said that the front desk had taken the sheet and bleached it, but they said there wasn't much. A) a drop of someone else's blood on my sheet is too much and B) how is an amount of blood that covers about 1 foot by 1 foot on my bed not much? I showed her the picture I took because the front desk was trying to cover this up, to her credit, the manager was horrified, and she offered me the night for free. After all that, do I feel like a free night that I had to fight for was enough? No. But I can leave reviews I guess to warn people to completely ***** their hotel room beds and not just slide under the covers. You never know what you will find.

Hilton you should be ashamed! I called in advance of my daughter traveling alone cross country to come home. She is 20 years old. I called the number listed on HILTON GARDEN INN - IDAHO FALLS website. Pressed 1 for new reservations and apparently got transferred to a call center. I explained the situation that my daughter was 20 and traveling without me (however, she had my credit card) and made sure that there would not be a problem for her to check in. I was told it absolutely was not a problem as long as she had the credit card I was using to pay with the reservation and that they would add her name to the notes in the reservation. Paid in advance. Was reassured from Hilton that it was NOT AN ISSUE and they booked her room under my Honors number. When she arrived at HGI that evening, the front desk would not give her the room. The front desk was rude to her and treated her awful. I called the same number I originally called to resolve the situation and was put on hold for 28 minutes before being disconnected. I then called back and got the front desk staff who said they spoke with their manager and they would not allow her to stay. They told me the call center does not work at their hotel and doesn't represent them. If I call your phone number and I am greeted by an automated system then whoever picks up that call ABSOLUTLEY DOES represent you! If they made an error that's on you and them, not my innocent 20 year old daughter. Ultimately, they sent my 20 year old daughter away in a city she has never been in without a place to stay! Cancelling my HONORS plan! After not having any issues at any of her previous stops, the IDAHO FALLS HILTON GARDEN INN refused to check her into her room and told them to leave the facility because she wasn’t old enough to be there. They have left my 20 year old daughter stranded mid-trip!

The hotel is right next to the artificial waterfall in Idaho. The hotel is separated from the microwave and coffee machine. Breakfast is average, there is a self-made muffin machine, children like it. Hotel facilities are general, the bathing faucet is very old, and the water is not good. Salt Lake City came to stay along the way, you can rush to Yellowstone Park.

Clean. Extremely quiet. Very friendly staff. Rooms are quite large. Breakfast a little different than most breakfast bars Had several breakfast sandwich choices. Located in an up and coming area with lots of construction surrounding. Will be nice when gave more close restaurant choices. Efficient free airport shuttle. Nice fire pit area to enjoy.

The town environment is not bad, suitable for living on the way to Yellowstone. The price of the hotel is not cheap, the service is average, but the location is good, go out to the river to walk to the waterfall, walk less than 5 minutes.