Hotels Near Port du Niel in Hyeres

J’ai séjourné dans cet hôtel le 29 août dernier. La date a son importance, c’était l’anniversaire de ma fille aînée, 18 ans et j'avais sélectionné cet hôtel car les photos sur le site Internet étaient flatteuses. Rénovation récente, chambres joliment décorées. Or lorsque nous avons découvert la chambre « Port-Cros » qui nous avait été attribuée, ça a été la douche froide. Mes filles ont été prises de fous-rires tant le contraste entre le reste de l’hôtel, les photos du site Internet et la chambre était pour le moins « surprenant » : • déco improbable, incohérente et grossière, • rideaux synthétiques troués, ou en lambeaux, • traces sur le mini-réfrigérateur, • douche sale, avec des carreaux cassés, • un vulgaire rideau de douche bringuebalant, • un « tabouret de douche » (?!) cassé par endroit et sur lequel il restait des cheveux emmêlés, • un porte serviette en bambou sorti d'on ne sait où, • un distributeur de papier toilette (vide !!!!) en plastique, identique à ceux que l’on trouve dans des toilettes publiques, • un sèche-cheveux antique • une pauvre bouilloire en plastique et une seule tasse dans laquelle étaient fourrés à la va-vite quelques sachets de thé, • pas de café • un mobilier de terrasse hors d’âge etc, etc. (voir photos) J'ai faire part de mon « étonnement » à la dame qui était à la réception, en lui demandant s’il n’y avait pas erreur sur le prix facturé au vu de l’état de la chambre. J’en ai profité pour lui demander du papier toilette et une machine à café, ce qui me semble aller de soi dans une chambre à ce tarif-là, 255 € tout de même ! Navrée, elle m’a confirmé que c’était bien le prix facturé en cette saison et s’est empressée de me fournir les indispensables demandés. Comment osez-vous louer cette chambre dans cet état ? Comment pouvez-vous afficher ce manque évident de soin ? La moindre des choses aurait été de me prévenir, j’aurais fait mon choix en connaissance de cause. Là, j’ai été mise devant le fait accompli et ma déception a été encore plus intense. J’espérais que le petit-déjeuner relèverait un peu le niveau, mais ce ne fut pas le cas. Distributeur automatique de boissons chaudes (comme sur les autoroutes, en pire), pancakes, gaufres et crêpes industriels, insipides et de piètre qualité, jus de fruits concentrés, noix rances, fromage qu’on aurait dit en plastique, fruits pas mûrs… Seuls le croissant et la pastèque étaient corrects, pour 14 € par personne, c’est « un peu » abusé. Si malgré tout, il y avait à noter un point positif dans cet établissement, ce serait le personnel de la réception. Les deux jeunes femmes à qui j’ai eu à faire à l’arrivée et au départ ont fait preuve d’écoute et de compréhension mais n’avaient malheureusement pas le pouvoir de faire plus. J'ai fait part de mon insatisfaction au directeur de l'hôtel, Monsieur Adam Moussaoui, par mail privé, le 1er septembre. Ce monsieur n'a même pas daigné me répondre. On comprend mieux le manque de soin et d'attention généralisés dans ce

We had overall a good stay at the hotel. I would say that I was prepared to the experience as I have had thoroughly read previous critics. We were there with our two children and grand parents for one week: Pros: - locations - indoor pool - lagoon - outdoors - mini golf - connected rooms for family - family atmosphere - gala dinner Cons: - outdated bathrooms- and we tested 3 of them due to room changes because of overbooking ☺️ (I hope they will budget to refurbish the bathrooms as we had really bad smells and the showers were malfunctioning + intermittent cold hot water) - evening buffet could be improved - no attention to details: not super tidy, do not clean tables at the bar - rental bikes not well managed.. we could rent bikes luckily, but half of the parks were flat … was told that it was managed by a third provider… well as a customer, I don’t care who manages it .. if it is advertised it should be managed properly Overall we had a good time, but we will come back when the bathrooms will be redone. And would be great if it could be a bit cleaner.

Functional and inhuman hotek but you should not expect to sleep if you are on the road side. The rooms give outdoors onto a very busy intersection with traffic, even in the middle of the night. Fortunately I had earplugs, but even then it was pretty loud.

Hotel a little cheap in August (car high season), but very good climate, beautiful view of Hyeres, super good breakfast with salt (4 different types of cheese, jam, brown eggs, hard eggs, jumped vegetables, bacon, sauce) and sugar (case paste, Bio cookie, creams and pancakes, different types of bread, yachts, fresh fruit salad, cereals, quality fruit juice) nice and smile staff, small but very clean room. The modern bathroom with Italian shower and WC in the bathroom. Minibar with 2 bottles of water available at arrival. Tea boiler /cafe. The outdoor pool is small but heated, with trading around. Snacking at the restaurant on the terrace possible from 12h to 17h30, very valuable. Bar lounge open up to 23h. Free closed parking. 15min walk from bus 67 that leads to the turn. The hotel was in a room above the 2nd floor, accessible only by a small staircase.

Unfortunately, a newly renovated house, which is still very well equipped, which is very attractive and that is also, meets absolutely incapable staff. Maybe they had a long season.... But just the old lady at the reception, who did not speak English or tried to break it, was nice at the first moment, but no one of your statements has proved reliable! On the arrival day we could not book a table for dinner at 17.40 at the same day (we had a 9-hour trip behind us). Later we asked again for the next evening. We then received a pledge for the next evening at 19.45. Unfortunately, we did not get the table in the restaurant next night, because the lady from the reception, which was there on the other hand, was also there on the second night, but, as all the others, she was discharged from the staff, didn't remember anything.... It was a good idea to get us to the team and to the guests (which is probably working per employee and not per guest). Our advantage was that we had already paid at the arrival and could prove that. The situation was not only bad, but also skurril. It was particularly bad that our children made the statement (filial 7Jahre) ”she is happy to come back here”. We had no longer a bit of dinner there. And we looked for something else again. The breakfast on the day of departure was as well as the morning before and it went piece-by-piece everything was empty. Whatever S*****es, cheese, eggs, marmelade.... It was not because there was too little staff there. Also here was looked away, it was only important to clean the tables of guests who went as quickly as possible and thus clean.

It's very good. It's worth recommending. It's very good. My friends like it very much. Next time, I'll take my family to check in. Breakfast is rich, transportation is convenient, and the couple's attitude is also very good.