The Horse Inn Hurst

I stay away alot for work and this was not a good experience. The staff i met were lovely but its not what i expected. They've done a good job with marketing photos. It was clean except for the leaking toilet and disgusting toilet brush that put me off. Travelling alone so safety paramount but felt anxious. Ate in pub and food and service good. Asked what time i wanted breakfast so said 8.30am but next morning found the door between pub and accommodation locked. Pub all closed up. I wasnt the only resident in same situation. Found man sweeping in yard who told me he didnt really work there and didnt know where the chefs were and advised i complain. So left without breakfast and feeling stressed.

Room 3 as others have said is noisy (and colleagues in other rooms also said the same) due to be above the main bar and at the front of the building so gets all of the road noise. There is no discernible noise insulation. Windows don't seal well so there is no escaping the noise of hot-hatches with loud exhausts going past at all hours. The noise from the bar below is substantial whether it be music or voices. Probably would be okay for the hearing impaired. There is a hand shower in the bath tub - it is not a shower in the normal sense, and only those under 5 feet tall would be able to use it as anything other than a hand shower. I didn't know you could get mattresses so thin. Probably okay for small or short people. Breakfast starts at 8.30 so is unsuitable for most business users starting their day earlier. And there is no flexibility. This is a case of the kitchen staff driving when they want to work and not of meeting customer expectations. The alternative that was offered was a cheese sandwich made the night before and left outside the bedroom door (to sweat a little) with a bottle of water! Probably more suited to non-business users who have flexibility in their day (or avid fans of sweaty cheese sandwiches). Parking is limited to the roadside or a couple or so spaces that are at the side of the pub. More suited to non-drivers (i.e. take a taxi).

Lovely room and staff very friendly and attentive. Nice breakfast included too. Wouldn't stay again as we couldn't sleep until 1am at least each night as we could hear everything from the bar and then guests above us once they moved upstairs.

Staff and locals all very friendly. English breakfast and evening meal we had were excellent.

I had an excellent stay at The Horse Inn. The host was very welcoming, and the room was clean and tastefully furnished. My only criticism was that it could have been warmer, and there was no plug to the sink. The breakfasts were superb.

Excellent main chef, very good evening meal for ourself and a few friends. Helpful and friendly staff. Main complaint is that of poor housekeeping in the room, lack of effective checking that all is as it should be. Our room and bed was not made up on the second day. We mentioned this to the The Horse management and they agreed standard was not right, they offered a complementary bottle of wine. Looks like they outsource room cleaning and they are not up to an acceptable standard. Probably won’t stay there again. Sad, because they are nice people.

The room was clean and comfortable, the pub and village were gorgeous. The room is directly over the bar though and had loud music till well after midnight. I only went to bed then, so it wasn’t an issue for me, but it might be for others.

Room was very clean and bed super comfy!

Excellent little pub, very friendly staff. Good choice of food and drinks. I was leaving early before breakfast so was left a packed lunch in a fridge on the landing. Only downside is the lack of parking.