Guest User
October 3, 2024
A very beautiful hotel, the customer base is basically Europeans and not Chinese. However, the attitude of the service staff was average. From the front desk to the restaurant and bar, they were a bit impatient. For example, when I asked for a drink, they basically ignored me and had to remind me loudly before they poured me a drink slowly. The front desk also asked him questions and was very impatient. Comparing the hotels I stayed in in Luxor and Aswan, I felt there was a bit of discrimination.
Also, on the first day I checked in, the power was cut off repeatedly, which didn’t feel very good.
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