El Karma Beach Resort & Aqua Park - Hurghada

Thank you

We really enjoyed our 15 night stay at the Karma. If you have been to Carabean/Mexico/Riu All inclusive hotels this isn’t that. However for the price this is a bargain for the type of Holliday we enjoy. First start with the food we were really dubious about coming after reading previous comments. We probably had two plates of tasty food at each meal. At breakfast we loved the Eggs, sweet potato, salad, dates and yogurt. At lunch we normally ate at the Beach grill great bbq chicken/ koftas and fish with great salads. For evening my favourite was the liver stir fry there was always a choose of meats and veg and stunning array of puddings. The hotel is always being cleaned and all of the staff where friendly and efficient to us. Our holiday Hero’s where Abdulla our room cleaner who couldn’t be more professional and helpful. We where always treated well service with a smile by Gamal Ahmed and Mohamed Omar in the main restaurant and king of the beach bar Josef. We made great use of the Gym, the Pier and all off the pools. We can’t wait to return A couple of items that would improve the experience would be a zero cal coke/soda from the machines the Coke Zero from the bars by the pools was often warm and flat. Also the music by the pools. My headphones broke at the beginning of the holiday broke I think I would cry if I had to listen to Justin Bebers Yum Yums, Whitney Houston’s credit card receipt or the tune at the beach restaurant. They seem to repeat a couple of times an hour I pity your hard working staff having to listen to them constantly. Please change them more frequently:) But All in all we can’t wait to come back

Well, I recommend the hotel 50/50, there's a few negative points. Starting from the staff at the reception, not helpful, very rude and not friendly at all. The rooms were okay in a way, clean, tidy, bathroom was fine, only issue if many people had a shower one after the other will run out of water. Food was awful, not flavour at all and no varieties, most of the days the same food for lunch and dinner. Swimming pools were very good, aqua park amazing, clean, organised, life guards around at all the time, but, the downside of it is the timing, only open for 4 hours a day I think is disgusting, if you are all inclusive should be All inclusive at all times. Vitamin bar for fresh juice, desert, ice cream we had to pay for it, again, it's not really all inclusive then (you should advertise that properly). The good and best about all of it is the members of staff starting from the room cleaner, restaurant people, bar, swimming area and entertainment people, they were absolutely amazing at all times and they were the ones making it all fun. If I ever go back would be for them only, and that's all .. Administration/Receptionist- need improvement on how to receive the guests, as they are the 1st people that we in contact as soon as we arrive and the last ones to see when we leave.

Outdoor facilities Very good, staff friendly, food not the best, and the beds were disgusting stains All Over The Quilts and pillows hence bitten all over my legs due to fleas in the bedding, also the room was dark not enough lighting the freind who I was sharing the room with had to visit the hotel doctor to receive treatment for the bites witch were going septic