Lanmofengbao
March 12, 2024
This is the first time I give such a negative review to a hotel! First of all, there is racial discrimination against Chinese people at the front desk. They shouted ***** at me when they saw me. Even though it was an agency room type, after clearly confirming the hotel reservation order number, they left me at the front desk for half an hour while white people checked in; Secondly, the room given to me did not match the reserved room. After I repeatedly emphasized the room problem, I was given the reserved room type. In the end, even when I checked out and stored my luggage, I put my suitcase directly in the lobby and put the white man's luggage in the luggage room. I informed the hotel manager of these things through Ctrip. After watching the surveillance, the hotel manager apologized to me before I left the hotel and hoped for understanding. Therefore, I have protected everyone from lightning. I hope everyone can be safe when going out. If you encounter racial discrimination, you can also shout out and protect your rights and personal safety.
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