Residence Inn Baltimore Hunt Valley

Mold/Mildew smell awful! Room very outdated. Toilet dirty. Fridge dented all over. Curtains didn’t close fully. A/C loud and blew right over our bed. Pillows mushy. Couch cushions all soft and sunk in. All this and we felt overpaid for $275/night. Also, it was Saturday night and the only place open past 10 was a Texas Roadhouse. No good.

What a beautiful hotel! The front desk staff is so welcoming and makes you feel at home. The breakfast is delicious and the staff are so great. They have two grills that are available to the guests and are great to use after a long day. Walking distance to the trains and shopping

An overnight stay for two at the Residence Inn, Hunt Valley, MD, was a disappoint, as some Marriott stays have been during the pandemic. Staff was pleasant enough at check in, but then sort of disappeared after that. When we checked out, no one was at the desk (an engineer/tech guy stopped a repair in an adjacent room to run a receipt). The room was a decent design, although the trend to remove two double beds and use a king plus hide-a-bed (uncomfortable to sit on, much less sleep), is not a plus. But the room was not ready for prime time use: The bath was not clean (urine stains on the toilet and a large clump of rust, usually an indication of long term vacancies, a tub/shower with tile that needed cleaning). The room seems to have suffered from pandemic removal: Two of most needed dishes, pans, flatware (but NO forks), minimal soap bars in the bath, no writing tools, no glass in the bath, etc. Stains on the "dining chairs" upholstery and scars and damage on the walls suggested the room has been neglected. Breakfast was rather minimal: the standard prepared eggs, frozen sausage patty, and packaged sweet breads ala twinky . Apples and bananas were available. Cereals were individual packaged items, very sweet, not so fresh. Waffle makers and prepared batter -- we didn't sample. Overall, for a hotel that has rack rates well into the $100 -- 250 range, this didn't make it.

Stayed at this location for a week on the 6th floor. Room was far from clean and was very outdated. Mold growing on the ceiling of the bathroom, portions of the ceiling falling down, fecal smear marks on the bathroom wallpaper next to the toilet, dirty bathroom floors, stained sheets on the bed, large stain on the couch cushion, and other filthy / uncleaned items throughout the room including a random used tissue stuck to the back of the TV. Bottom line, the house keeping staff door a terrible job. Positives were the front desk staff were nice and polite and their breakfast was better than average for a continental offering. If I had a choice I wouldn’t stay here again.

The room was fine, and we enjoyed the breakfast, especially sitting by the fire pit after breakfast with our coffee. But, the highlight of our trip was the exceptional attention we were given by Jasmine at the desk. She took such good care of us that we hope to return to see her again. She deserves a raise!

Stayed here do to storm power outage Hotel clean Staff generally courteous Four five days no washer No dryer No pool No whirlpool How can you call yourself a “residence inn” When you Have no working washer or dryer? A woman’s sports team at hotel for a month You think when they booked a Residence Inn they for one minute thought they wouldn’t have a washer and dryer? For gosh sakes There is a Best Buy two Miles away go buy a washer and dryer for your guests

This is certainly not the Marriott standard. The good - friendly staff, clean property. The bad - my mattress was sagging, sink was slow draining and breakfast was awful. I stayed for the location. The staff do try really hard and if it wasn’t for them, I wouldn’t have stayed for 2 nights

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