CHINA OVERSEAS HOTSPRING RESORT

I had an extremely pleasant time in Zhonghai Tangquan Hot Spring, and I must praise it! First of all, Shao Qiong, the front desk of the hot spring, left a deep impression on me. From the moment I stepped into the hot spring center, Shao Qiong, the beautiful lady, greeted me with her extremely warm smile and thoughtful service, and patiently introduced various packages and precautions to me, making me feel the warmth of home from the beginning. Let's talk about the scenery of Tangquan, which is so beautiful that it makes people intoxicated! Surrounded by green mountains and green waters, hot spring pools are scattered among them, and the smoke is curling, as if you are in a fairyland. Liang, the supervisor of the hot spring, enthusiastically explained to us the history of hot springs and the benefits of hot springs. In such a beautiful environment, hot springs are greatly relaxed and soothed. The next day, I came to Ruilongyin to experience Hanfu. The waiter Xiangjie selected suitable Hanfu for my family and helped them wear it. I was very satisfied. In short, Zhonghai Tangquan Hot Spring not only has excellent employees like Xiangjie, but also beautiful scenery that makes people linger. I will definitely strongly recommend it to my friends around me

設施環境都不錯的酒店，服務真的極其極其極其拉垮 第一晚比較晚到店，特地在晚上七點多給我電話問今晚是否入住，但八點多到了辦理入住時，美其名給我升級房間，實際衹是房間大了點但設施比較舊而且兩個房型預訂價格衹差了一百元，但因為確實覺得房間空盪盪住着有點害怕，我們在房間待了五分鐘不到就要求給我們換回預訂的房型，得到的答覆是所有玉堂居的房型已滿如果不想住可以取消訂單。我21號提前四天預訂25號入住還額外加了600元留房，把我的房間賣給公司團建還振振有詞在晚上快十點讓我取消？？我要回我訂單房型的要求很過分嗎？ 第二天沒按門鈴沒徵得同意且沒有要求清掃的情況下上午和下午兩次闖進反鎖的庭院，直接敲房間門説要打掃，在裏面泡温泉被嚇得半死。 明明是住兩晚，第二晚吃完晚飯回去門卡就開不了門了，拿着一堆東西在門口等重新處理。 讓我們取消訂單的小哥，因為我們打了攜程投訴電話，跟我們説領導知道了這個投訴，給我們送了兩衹特侖蘇（？？？），我們以為下一句是領導很重視跟我們表示歉意，而實際下一句是説還是要給他們五星好評。 不好意思實在沒法給不符合事實的評價，客觀寫下入住經歷，全程沒有提過任何過分要求，如果貴酒店有領導看到，希望能加強服務管理，不然再好的設施也不會有回頭客。

酒店員工都很熱情，儘管週末客人比較多，員工都盡力處理好每一位客人的需求，雨來堂辦理入住的員工很耐心講解很友好，麗穎和琪琪還有Merry很棒，還有客房部的席主管也很健談，下次還會再來[呲牙][呲牙]

環境很好，服務好。小李跟楊師傅都很有禮貌，感謝小許幫加急處理問題；

The environment is good, the hotel service attitude is very good, the family went on vacation together for their birthday, the stay was very comfortable, it is worth coming again, the hot springs are less crowded, the water is very clean, and the air is very fresh

環境很好，滿意

非常滿意，不虛此行，超出期待！前台態度好，小許服務佳，還有漢服館阿香。

一切都很好

之前來過覺得不錯，可是時間比較緊有好些項目都沒玩所以又再一次過來，整體來説環境和服務都是不錯的，小李管家安排的房間不錯，介紹的周邊餐廳的葯材雞家裡人很喜歡，開遊覽車的楊師傅也給他點贊[強][強][強]