Residence Inn Houston-West University
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Houston
Residence Inn Houston-West University
2939 Westpark Dr, Houston, Texas 77005, United States
Show on Map
With a stay at Residence Inn by Marriott Houston West University, you'll be centrally located in Houston, within a 5-minute drive of Rice University and Westheimer Rd. This hotel is 3 mi (4.8 km) from Houston Zoo and 3.3 mi (5.2 km) from MD Anderson Cancer Center.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 10 Reviews
Amenities
Outdoor swimming poolGymPublic Parking24-hour front deskBasketball court
All Amenities
Surroundings
Metro: Dryden / TMC
(4.3 km)
Metro: TMC Transit Center
(4.9 km)
Airport: William P. Hobby Airport
(23.2 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
3
Queen Studio
1 Queen bed
Air conditioning
Refrigerator
Microwave
Private toilet
Check Availability
1
Two-Bedroom Suite with Fireplace
Non-smoking
Air conditioning
Wired Internet in room
Wi-Fi in room
Check Availability
5
One-Bedroom Queen Suite With Sofa Bed
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
3
Studio with Full Oven
1 Sofa bed and 1 Queen bed
Has window
Non-smoking
Wi-Fi in room
Check Availability
6
Queen Studio with Sofa Bed
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
Hide Room Types
Guest Reviews
3.7/5
10 reviews
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Average for similar properties in Houston
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. Rs 333.86). Trip Coins can be used to save instantly on room rates.
Guest User
May 16, 2024
Spacious room, old furniture
Original TextTranslation provided by Google
Guest User
February 27, 2023
The DOO TO OUR ROOM WOULD NOT LOCK. We were moved to another roomAND THAT DOOR DID LOCK EITHER. We’ve stayed here several times in recent years Marriott Residence Inn West university, and with each of the past three visits we found the a little dumpier, more poorly maintained. If Marriott has decided to let this place degenerate, reconsider: We don’t know the manager but we do know the Marriott brand.
Guest User
February 27, 2023
My wife and I stayed there on New Year's night this year awaiting for my doctor's appointment and to catch my flight back to Chicago for work. We checked in between 11pm and midnight, and around 6am I go outside to our vehicle and it was broken in to. They took all of our possessions. The night manager assured me that he walked "periodical" during the night shift, but we were parked not even 30 feet from in front of his office window. The time it would've taken to break the lock on our door, go through all of our things in the vehicle, and clip the alarm by the horn and not hear nor see anything just puzzled me. Ironic as it seems, our vehicle was the only vehicle broken in to that night. My wife and I worked hard for our things and it has set us back a great deal. As I read these reviews, I see that we're not the only one that has encountered break-ins at this hotel. With that being said, exterior cameras and parking lot security should be there. This by far was the worst Marriott experience we've had. Gary W.
Guest User
February 27, 2023
I was due to stay for 3 nights and checked out after 1! I arrived to find my room (430) run down, dirty and look liked it had been cleaned in a rush or not at all. I was concerned before I arrived in the room as the lobby, hotel and elevator had a look of being tired, dirty and rundown. There are signs everywhere about needing to book housekeeping in advance and when you see the disgusting way the rooms are maintained by housekeeping you wonder why bother as they are not clean when a new guest arrives! The dust and dirt was just vile. They have a sign saying that they follow Covid cleaning protocols, this is a blatant untruth in this room and covid is the least of your worries here as based on the cleanliness of my room Listeria and other dirt based viruses are a bigger risk factor, When discussing with other guests they said their rooms were the same. The heating/AC was so loud in the room and the vent cover was hanging off the wall. I tried to call and then visit the front desk to let them know these things, but there was no one there each time I tried. When I checked out I was waiting for someone to come to the desk and after a few minutes the Manager stepped out of his office to attend me. He asked how my stay was and I let him know the issues. There was no response other than surprise on his face, no apology and no discussion about how it can be rectified, he just did not seem to care. They seem to be a nickel and dime operation as they even charge you $6 to park in an unsecure parking lot out front that is not busy, I think it is a liberty when properties in low demand areas charge for parking, its just another hidden revenue stream. The breakfast is very basic and they offer the least possible that they need to offer under the brand guidelines. I stay at many Residence Inns and this has to be one of the worst I have ever stayed in. Photos below are evidence of the above.
Guest User
September 8, 2022
I was charged multiple times for same one night stay. Management has been completely unresponsive to correcting this fraud, despite contacting them multiple times with proof of repeated charges on my credit card
Guest User
August 22, 2022
Have stayed at this property at least 10 times over the past three years on my frequent trips to the Medical Center. I have noticed a decline in its upkeep and roaches present during the past couple of visits, tv not working properly toilet problems, and the most recent experience was the worst. I was overcharged on my bill even though I had the reservation in hand and was told 'there was nothing the front desk could do about it but management would take care of it'. I had to frequently call them over the next couple of weeks to correct the problem and they were unable to do so. In fact, the local manager refused to even speak to me anymore and left messages with his staff to let me know that. I had to finally contact Marriott guest services who corrected the problem for me. It took three weeks to get my credit on the credit card I used. Not a good experience so I told Marriott that I would look elsewhere for my future hotel plans in Houston.
Guest User
May 4, 2022
I stayed at the Marriot Residece Inn on West Park in.Houston for 3 weeks while I was being treated at the nearby , world class, M.D. Anderson Cancer Center. The hotel staff and service was excellent. Problem is vehicle security. This hotel has no outside security: no gaurd, no camera surveillance,, and no gated security. The same situation holds true for the adjacent Marriot Courtyard.I had the catalytic converters stolen from my Toyota Tundra on one night and then later theives stole the locked tailgate on my Ford F350. Certainly, Marriot.Corporation can and should improve security at this location. .
Guest User
February 9, 2023
Saggy bed. Incredibly noisy AC. Breakfast: one hot tray, NO TOASTER! No soft drinks in the "market." No shower gel - it's "backordered." No one at the front desk most of the time I went by. No one answered the house phone. I generally like Residence Inns, but this one is the pits.
Guest User
February 9, 2023
My go to when traveling is usually Residence Inn. However this one is on my do not go ever list. Found a dirty footprint in the bath tub and after much complaining the front desk guy came because there was no housekeeping on duty. Turns out it was a rust stain that would not come off. Ok. We also discovered our phone wasn’t working so they brought a new phone and tried it at 3 different outlets. Said they would have to call the phone company. In the meantime use your cell phone. Next morning we woke up congested and sore throat. Looked at the air intake vent which was blackened by heavy dust and dirt build up. Complained about it but wasn’t fixed for 2 days. So much for enhanced cleaning! This hotel is showing some serious wear along with a skeleton staff who cannot keep up with the problems. I will never know if these things were fixed because on my next visit to Houston I’ll go somewhere else. On another note fyi, this hotel does not have any king bed rooms at all, or so they said.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Gym
Public Parking
Additional charge
24-hour front desk
Basketball court
Outdoor swimming pool
Gym
More Amenities
Outdoor swimming pool
Opening times
Parking
Public (not only for guests) is available On-site parking, and Charge, US$6.00 (approx. Rs 1,669.31) Daily. Reservation not needed.
Public Parking
Additional charge
Transportation
Shuttle service
Free
Business Services
Postal service
Front Desk Services
24-hour front desk
Languages Spoken
English
Food & Drink
Lobby bar
Public Areas
Picnic area
Health & Wellness
Gym
Basketball court
Cleaning Services
Clothes dryer
Accessibility
Assistive listening devices
Braille signs
Pool ramp available
Stair-free main entrance
Visual alarm devices in hallways
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 11 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, American
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 120
With a stay at Residence Inn by Marriott Houston West University, you'll be centrally located in Houston, within a 5-minute drive of Rice University and Westheimer Rd. This hotel is 3 mi (4.8 km) from Houston Zoo and 3.3 mi (5.2 km) from MD Anderson Cancer Center.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Houston West University. Meet other guests and eat at the complimentary reception. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Houston? This hotel has 560 square feet (52 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Houston West University. Meet other guests and eat at the complimentary reception. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Houston? This hotel has 560 square feet (52 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.