Hot Springs Hotels in Marseille

did not refund me my deposit. for some reason they didn't refunded my deposit. speaking to them ” they had an error on there system” and they said its there fault, trying to sort this out I kept calling to speak to the manger as the manger is the only one who can sort it out. after calling and calling the manger finally called me back to say he will send the money to a different card as they couldn't sent it back to the same card ( amex ). the manger called me at a time when I couldn't talk or had time to be given card numbers, so I asked him to call me back in a few hours, never heard from him again and never got my refund.

Good experience with this beautiful palace we wanted a bathtub and we just get a shower .. but otherwise it was a pretty good experience.

During this trip, I was fortunate enough to choose this hotel as my resting place, and it certainly gave me an unforgettable stay. First of all, the check-in process is extremely convenient. I arrived at the hotel a full two hours ahead of the expected check-in time, but the front desk staff did not the slightest inconvenience or evasion, but in a very warm attitude for me to check in quickly. Secondly, the room itself is large and comfortable to live in, and offers a wide variety of kitchenware and cutlery. All in all, convenient check-in, warm service, comfortable room, a perfect experience beyond expectations!

The guy at the counter was very welcoming, and the big bathtub was great, making it a comfortable bath and rest. Bathrobes and slippers are provided. The room has a direct view of the port, which is very convenient for eating at night. Breakfast is also great, with fruit, hot eggs, and hot coffee. An extra room for luggage.

Magnificent boutique hotel a stone's throw from St Charles train station Perfect stay Special mention for the availability and friendliness of the staff

Great hotel at a nice location. It is always a 15 mins walk to the city center. Parking was ok, though 32 euro a night which is at the higher end. Breakfast was 33 euro for a person, it was good but it didn’t worth its high price. We went for a brunch the other morning and it was perfect - the place is right next to the opera, amazing vibe. It is called Deïa Coffee & Kitchen. It is good service overall, thanks for having us.

Ottima posizione, personale gentile e efficiente. Piscina carina e comoda. Scelta intelligente quella di vietare di fumare nella zona della piscina.Sicuramente tornerei in questo hotel. Forse l’unica cosa che migliorerei è il menù del servizio in camera e della piscina. Buono ma pochissima scelta. Un solo primo , una insalata , un secondo di carne e se non ricordo male due dessert . Le camere sono abbastanza spaziose e moderne. Bello l’arredo mento ed elegante lo stile. Le camere sono ben insonorizzate, non si sentono gli ospiti delle altre camere. Al check-in ti consegnano la chiave con una cartina di Marsiglia piegata e la password del Wi-Fi. Idea molto carina e funzionale. All’ingresso è presente un bocciolone con dell’acqua fresca. Visto il caldo di Marsiglia al rientro in hotel rinfrescarsi con una bevanda fresca è un ottima idea. Tutte le parti dell’hotel si presentano in ottime condizioni . Adatto sia per famiglie, ma anche per professionisti. L’orario dell’accesso in piscina termina alle 20.00… forse lo avrei allungato alle 21.00. Per permettere a chi è di passaggio a Marsiglia per lavoro di farsi un bagno a fine giornata. La colazione è abbastanza abbondante e all’europea… c’è un po’ di tutto!!! Neo salumi aggiungerei un po’ di prosciutto crudo e nei formaggi qualche mozzarellina. Le brioche sono ottime e fresche. La frutta è già tagliata …. Praticamente una macedonia… yogurt , miele , burro , nutella , marmellate , diversi tipi di pane … insomma un po’ di tutto!!! C’è una macchinetta che eroga diversi tipi di bevande. Si può scegliere dal classico caffè espresso italiano a quello americano , oppure una buona cioccolata calda. Molto funzionale. Si ha anche la possibilità di avere una tazza di acqua calda per gustarsi un ottimo thè. Altra cosa importante, se si rientra tardi , il portiere di notte è sempre vigile e attento. Non si rischia di rimanere fuori ad aspettare. Ascensori veloci e molto funzionanti . La pulizia dell’hotel è buona , come l’accoglienza e in generale proprio tutta l’atmosfera che si respira . Consiglierei sicuramente di soggiornare in questo hotel. La posizione è splendida , a pochi minuti dal vecchio porto da una parte, altrimenti dall’altra si arriva subito alla spiaggia de Catalan , dove poi si può fare una passeggiata nella meravigliosa corniche…. Probabilmente da qualche camera si può vedere anche l’isola di Frioul… che altro dire… viva il New Hotel!!!!

Very nice hotel in the heart of M****ille. Spacious and quiet room. Very professional staff. Contemporary display on the stairs which strongly helps with many nightmares at night. Shower problem with rapid flooding of bathroom and bedroom including carpet. Very strong smell when we arrived of chemicals in the room from cleaning the carpet. Excellent stay.

The location of the hotel is very good. Just next to the old port. Take a boat to Ile Ife, the dock at Calanque is right opposite. Also close to Galeries Lafayette and supermarket. Just outside the door is the subway station. It takes 2 subway stops to the train station and takes 15 minutes. But the carpets in the public areas of the hotel were extremely dirty. It seems that it has not been taken care of for a long time, and it has accumulated a thick layer of dust. Breakfast looked average. And the most annoying thing is that you can't check in early at all. I arrived around 12 o'clock, and my mother ☺️ waited stupidly in the hotel lobby until after 3 o'clock before I could check in. It is said that the owner is Jewish and only employs a small number of cleaning staff. 😤

A pleasant stay. Sorry that the swimming pool and sauna were in work. Even without requesting the reception we have made a commercial gesture.