Hotels Near Benevento Mall 1 in Hortolandia

The hotel service was perfect, the receptionist and the security were super careful, helped us very well in everything we need, recommended much, and we love to be in the hotel

Good morning! We used this hotel for the second time. Parking is wide, although most vacationes are discovered. Central air conditioning in the rooms (a little less quiet than normal), well located hotel. The first three-day stay I did not hire breakfast, very expensive breakfast is charged separately, the second time I got a promotion that included breakfast. We arrived Saturday night, and as we had to leave very early last morning, we asked the coffee time at the reception: 6:30. But it was informed that we could arrive 6:20 to start the coffee earlier even not having all items available yet. When we arrived at 6:20 on Sunday, 07/01/24, the official said he had to wait until 6:30 to get into the coffee area. When he gave 6:30, the three staff who were in the kitchen and reception summoned. We waited until 6:34, and we went to the kitchen door to see what was going on, and they were talking there; we just said we had a deal, and they released to take breakfast. I found a lack of responsibility, because they had already seen that we were in a hurry, and I thought they did so intentionally to delay us even more. Finally, a situation that I personally have been annoyed by the “birre” of collaborators who should try to please the client. We were just doing what was guided to us the previous day and we wanted to take coffee on the timetable informed by the coffee area identification plate, and I hope you don't need that hotel anymore.

We spent 13 nights in the hotel. The hotel is located between a residential and small industrial area. The near motorway is not to hear. The entire facility is very well maintained and in a very good condition. The rooms are not living, the mattresses are not through. The bathroom is quite spacious and modern. Breakfast buffet is almost no desires open and should be mentioned. The staff is always premature and as used in Brazil, friendly. At the reception is also spoken in English. Also the own restaurant is good, which is still worthwhile for a hotel. We will certainly come back.

Awesome experience of almost two weeks stay in hotel Florenca, the breakfast is delicious and attractive. I would like to thanks Mr. Nelson for kind nature followed by Mariana & Camila. The location is good, near expressway. Facility includes gym & swimming pool for kids. The restroom is little compact but, ok.

The reception is very good and the check-in and check-out is very fast. In addition to the mant has edredom and other types of trailer that can be requested at the reception. The hotel is well located, very close to the centre of the living, with very close sugar bread available for shopping and various restaurant options around. I would host again, and the breakfast was good, though the bread and cheese bread were more salt than I was used to, and the cakes were heavy.

The time of the contemporary has received us very well, in these 15 days of hosting, details such as the mat herb in the morning breakfast and the bread on the Anna plate, the care and patience they had with all the groups. When the hotel shop is aware that it is an extension of the guest house, it will make the difference.

SIMPLESMENTE PESSIMO. Para comecar, o atendente Leandro eh simplesmente um ignorante, com zero de intencao de ajudar os hospedes. Fiz minha reserva e foi confirmada pelo hotel. Me ligaram as 19h do checkin e perguntaram que horas eu ia fazer checkin (desde quando hospede tem que falar que horas vai fazer checkin????) Disse que seria as 21h pq estava jantando. Cheguei as 22h e o Leandro, ignorante, pessimo atendente, disse que nao tinha chegado no horario que havia falado, entao ele cancelou minha reserva. Quando cheguei, nao tinha mais quartos (foi oq ele disse) e tive que procurar um hotel as 23h da noite. Eu nunca passei poe uma experiência dessa e recomendo que NINGUEM RESERVE NESSE HOTEL COM ZERO DE PROFISSIONALISMO. NAO QUISERAM NEM ME AJUDAR QUE ESTAVA SEM QUARTO PARA DURMIR

Good service, good performance. Bathing water is very good, everything is clean. Television with bad image, reasonable bed clothes and bedroom. Just a fast night, and I can't evaluate much more.

A good hotel for those who need to be close to the airport or the industrial village. The hotel is new with practical modern decor. There is no room service, they provide complimentary water, tea and coffee in the rooms. Excellent shower and bed. The sockets are 220v. Hygiene products are simple, I expected something similar to the contemporary one. Breakfast very good and complete, everything well organized and very tasty. Free parking.