AC Hotel Honolulu

We stayed here for three nights during a work trip. The hotel and staff is outstanding! Front desk was extremely friendly and helpful and valet did an awesome job! Our car was always ready immediately after being called. The breakfast buffet delicious andfilling! Both servers were excellent and very helpful. Coffee was always filled and they were happy to get anything you needed. We also had dinner one night, which was also very good. I was hoping to go back one more time For dinner, but we didn’t have enough days. I would definitely choose his hotel again.

The AC Honolulu is my hotel of choice in Honolulu. The staff is excellent and the hotel is very clean and well maintained. The AC front desk crew is very welcoming every visit. They remember me, know of my love of baseball and are very personable. I always feel like I am going to my second home. The housekeeping staff is amazing- the rooms are always very clean, smell fresh and are well maintained. This is the perfect hotel for travelers doing business in downtown honolulu! I look forward to my next trip.

This is a great hotel in a great location. The staff is exceptional. The rooms are clean and very up to-date. The onsite restaurant was a plus and the food was delicious. The only drawback was the alternate day housekeeping. There was nowhere to hang towels to dry for the next use.

The hotel was brand new, but the service quality was very weak. Simple things seemed to be too difficult several times. This surprised us too many times during our couple of days' stay. The location is okay, and there are some nice restaurants nearby if the hotel services do not work.

This new boutique hotel is perfectly located to accommodate Honolulu cruise port passengers. It’s a short taxi ride (or reasonable walk if you choose) to the pier. There’s a restaurant on site if desired and outside dining options are within walking distance. Check in and check out were a breeze. Staff member encounters were friendly. I especially want to mention Guest Services Manager Amber, who happily accommodated an unplanned late check out request. Please know that this is not a resort hotel. Think New York City sized rooms. The rooms were functionally appointed, clean, and modern. Public spaces were well maintained. I would not hesitate to stay here again if I needed a room in the downtown Honolulu area.

The AC Honolulu hotel is conveniently located near amenities like 7-Eleven, the University of Hawaii, Spaghetti 🍝 Factory restaurant, and Chinatown, offering a variety of dining choices. The rooms are modern and well-maintained, equipped with a 55-inch TV, a king-size bed, and a mini fridge, with a tasty dinner menu available. Situated downtown, the hotel is perfect for business travelers, and business social at night (meet and great environment) providing efficient valet service and a friendly staff that ensures a comfortable and relaxing stay, resulting in an impressive 4.9 rating.

Will NOT be staying here again only be rid the rudeness I received from one person at the front desk this morning. Things like this impacts my reviews and decision to stay there ever again. The world of hotels and the competition for business is stiff and the slightest rudeness impact my choice to come back again. In this case this rudeness was uncalled for. The room was nice but beware the pillows are hard ass a rock. and this room was a two person room and there was only one regular coffee and one decaf...really. And when I went to get coffee I was greeted with coffee control freak unless I had it his way there was no other way without the side way looks. In a nutshell won't be back to this hotel!!