Hotels Near Whiskers Harbour in Hong Kong

The first night, we were unable to sleep well because the air con was far too noisy but many thanks to the hotel , we were given another room which was bigger and spacious. That was truly a surprise and a treat ! To me, it was like a birthday present from the hotel (21 Dec). For the rest of the stay, our sleep was restful and pleasant . The rooms are clean (we have booked 2 rooms, the other room was occupied by my sons) and the toiletries are complete and smell nice. Towels are thick and clean. A surprise came to one of my sons . His birthday is 19 Dec and the hotel has given him a cake which was personally baked by the hotel chef (which I learnt from the staff; I had initially thought was bought from the bakery outside ). The cake was so tasty and delicious . Thanks to the chef ! Thanks to the hotel ! On the day of check-in, the receptionist had wished him happy birthday, but never in our mind he would be given a cake . A special thanks to Xavier who was cheerful and helpful towards us in assisting us with calling the cab on two separate occasions, giving directions for the drivers to come to the hotel. We are not conversant with Cantonese and he is definitely a great help. Also after drinking the coffee, he happily offered to throw away our empty cups. I felt that it was not his job (as anyone should throw his own trash), but he insisted and did it willingly and cheerfully . He made our stay really pleasant . Thanks, Xavier! More to add, the gym and pool table are plus points, suit the needs of my husband and sons . On a separate note, the blind on the leftmost glass window (next to bed) does not roll down properly . I had to manually roll it down , sorry for unhooking some of the hooks of the day curtain. Blessed Christmas to the management and staff of the Ovolo southside! :)

Great stay experience, and several areas show the hotel's concern for its customers, such as placing an extra pillow in the wardrobe for rapid usage. Cutlery, a plate, and a can opener (which is unusual to see in other hotels). One thing I was disappointed with was the sound isolation. Because a family of three or four lives next to my room, the commotion can still be heard across the door that separates my room from the next. Although the sound absorber board has been constructed, the noise remains evident. The TV appeared a pleasant welcome show with my surname, which was definitely amazing utilizing an uncommon approach to greet consumers that I had ever seen. Overall: 9/10

The location is perfect! The staff was super friendly and made sure I had everything I needed as a solo traveller. The hotel is connected to a shopping plaza which makes everything very convenient. The rooms are beautiful and the views are stunning! I highly reccomend.

my parents only had good things to say about the hotel it was an amazing experience despite being one-night highly recommend to first-time travellers in hong kong - especially if you are tight on time/schedule the hotel itself is a very iconic landmark in hong kong and can contribute a lot to one's cultural experience (genuinely) hotel culture in hong kong is unique and unlike anywhere else in the world amenities and facilities are top-tier as you would expect from the mandarin oriental their welcome chocolates are delicious too :)

This is the second stay at the hotel. Became disappointed by the cigarette smoke we sensed over midnight that woke up my family. When the staff was asked to check for the violators, the staff instead sprayed deodorant outside our room,then knocked and said ”I could not smell anything”. It was disrespectful gesture, as if we lied about the incident. When we said that we could not agree with the deordant being used before her check, the staff went silent and began discussing the AC. When we interviewed other guests in the breakfast lounge, others agreed with our observation on cigarette smoke. We reported to reception as well but limited changes could be done due to centralized ventilation system. Suggest all staff go through training again regarding respect. Attached is the view from lobby of our floor. We stayed on top floors in the second stay but it didn't seem to matter.

Exellent services and perfect location! We spent our weekend there for Mother's Day and to celebrate my wife's Birthday. Thanks for the great services and we did have an wonderful time. We will definitely come back. The place is good even for locals like us.

1st time I need to pay for a shaving kit. It would be good if courier could be brought up to the room like some other hotels than to self-collect at concierge. The View I got from my room was only ok...not as good as I expected. Half the View was blocked by an old building infront. Overall still a comfortable, clean and convenient hotel to stay in. 👍🏻

Second time staying here and I enjoyed it both times. Fantastic service from the staff and nice facilities (pool, jacuzzi, gym, sauna). Room is a decent size for Hong Kong and is designed with the customer in mind. Would come back again!

Great location and hotel is getting a facelift to its looks and entrance. The daily bus service should be continued as this helps long stay customers get into the business area for work and was one of the good facility offered by the hotel. This was stopped since 1st sept.

The room is not big but it comes with a great view. We love the swimming pool and sauna/hammam. The stay is easy to find , less than 5 mins by foot from Nam Cheong MTR station. It should be a service apartment. Please note that there is no daily housekeeping. Perhaps it's quite new, there were a few hiccups in the check in process, the malfunctioning of room key cards, the wardrobe lights that cannot be turned off. But in general, we enjoyed the stay and staff was friendly. There are also a small bar and a store on the ground floor selling local snacks, HK brewed beers and kombuchas etc. very cool.