Kayla
November 14, 2023
It was quiet- that was expected for this time of year, so it was nice. However, it was not clean. There was hairs all over our comforter that didn’t belong to either of us, we paid extra as we wanted a jetted tub that didn’t work, when we walked in it was absolutely freezing, the glasses were still dirty with lipstick stains. We both ended up feeling absolutely miserable and left the hotel that night instead of staying we drove the 2 hours home. We were supposed to hear from the supervisor the next day and we have yet to hear from them this is now Monday evening we left Saturday evening. Check in went wonderful they let us check in early over the phone due to it being the off season and it being already “clean” even though we still didn’t arrive until 3:05 so really it was only an hour early we checked in we could’ve checked in at noon had we been in the area. The employees we dealt with were great but our overall experience was far from.