Guest User
September 8, 2023
Do not stay here! Booked the reservation several months ago. Checked on the reservation yesterday to select a room. Was told could not select room but all was OK. arrived today at 3. Was told because I used reward points, I had to stay in a room lacking some amenities. So, basically, this Hilton property will discriminate against members using points. Oh, as a bonus, they checked me in, told me to get my stuff, and, when reaching the room, learned that my room was not ready leaving me to sit on the floor in the hallway.