Shona_001
November 9, 2024
Lovely one night stay to attend a party held at Hawkstone. The hotel was lavish and all staff were friendly and polite. I’m coeliac which I advised them of beforehand and they had gluten free canapés along with options clearly labelled at the buffet. They even had gluten free bread which they toasted for me at breakfast! Despite some negative reviews online we had room 109 and were really pleasantly surprised. Yes, it’s on the small side, but still has a wardrobe, dressing table, king size bed and plenty of space to manoeuvre! Only comments for improvement - the socket is too far away from the dressing table so you have to dry your hair without a mirror. An extension lead or longer hairdryer wire would be useful. Also, there was no one to assist with our bags when we arrived. Trying to manage the stairs at the entrance and inside the front door along with luggage was cumbersome and help would have been appreciated. Lastly, there was an issue with our shower and the water temperature couldn’t be turned down so was super hot. The room was put out of action after we left as it couldn’t be fixed until the plumber was available. We were given a sizeable discount for the inconvenience which was kind.