Treebo Ortus Residency

Very kind staff Hotel is nice and staff very polite. A good place to stay but beware if you need a taxi booked in the morning eg 730am do not trust the hotel to arrange. My taxi never arrived, and nobody at the hotel or Treebo help desk were available to assist. By chance found a driver when there were no other cars or people around.

I booked at The Ortus Residency for my visit for the 5th Test in early March , I was delightfully surprised daily by the standard of the hotel , the views from my room and balcony , how comfortable the room was and as the outside temperature fluctuates , how easily it was to warm or cool the room , the additional room with sofa was welcome , the hotel WIFI keeping me in touch with home , large bed ....superb .....but the X factor of this hotel was the Staff lead by a excellent manager in Ashu Chaudhary , Nothing and I mean Nothing is too much trouble for him and his team , The service , the cleanliness, the choice and taste of the food provided (I booked Breakfast and Lunch or Evening meal ) ...so much choice ....presentation five star , My case broke they fixed it , my shoes were cleaned , efficient laundry service ... we even had one meal on the roof with a log pit ...big wow , more like staying with your family , than a hotel .....it take a lot to impress me , I have travelled extensively for decades , but this place is a gem , just make sure you don't book my room , when I return , oh not licenced but you can bring your own drink in no corkage ...further too the Cricket test finished early they have a excellent taxi driver Rishi who takes you around , I can not recommend this establishment more ......what more can I say ....!!!!!!!!

From the moment I checked in and they gave me masala tea and biscuits until the moment I left and they told me it had been an honour to have me staying there this was simply one of the best hotel experiences I have ever had. A beautiful breakfast every morning – the menu changed every day as well, so that was really exciting. And the service from Vivek was warm and friendly and the perfect start to every day. The room was spotlessly clean and had a breathtaking view of the Himalayas. The hotel arranged some wonderful tours, some great massages and even a rooftop banquet/barbecue one night! I would recommend anyone visiting Dharamshala to stay at this hotel. Congratulations to Ashok and Manish, and everyone in the team there for running such an excellent venue. I have never been so sad to leave a hotel, and I will certainly be back to visit one day!