Customs House Hotel

Room very clean and quiet. Slight bar noise Friday and Saturday nights, but not disruptive. Location excellent for a number of activities and eateries. Would recommend and would stay there again without hesitation.

Beautiful hotel, great location. Comfortable rooms and great service- staff were exceptional . Food was fantastic, both for the provided breakfasts and dinners. Parking across the road was convenient for day trips, though did a lot of walking as the hotel was central to everything.

The hotel is in a fantastic location, just a short walk from the CBD. Runners will love the nearby tracks starting right outside the hotel. The room was spacious, clean, and equipped with all the essentials. The beds were comfortable and cozy. Parking is convenient for those with a car. The highlight was the breakfast, offering a variety of great options.

Every single staff member was fantastic. Thank you to them going out of their way to look after us. The breakfasts are yum and a wonderful inclusion. The location is amazing, and having your own pub on site is great fun. Only wish the rooms had more pictures/hangings on the walls (they are a bit bare) and that there were more gluten free options in the restaurant. Will definitely go back.

We stayed here our last two nights in Hobart in a family room. This was very close to Salamanca markets and waterfront area. Breakfast was included in price and good value. The room was clean and spacious and we had a great view of the water. We did have to pay for parking across the road which we already knew before booking but it was worth paying to park there in a secure area.

Enjoyed my stay in waterfront twin room. Great views, comfortable beds, yummy breakfasts.very close to Salamanca markets and across road from bus to and from airport as well as a tour bus up spot. Enjoyed morning walks along waterfront across the road.

Our first time in Tasmania and Hobart and we were delighted to find out how central Customs House Waterfront Hotel is. The hotel has its own restaurant but is so conveniently located for the bars and restaurants around Hobart. We arrived and were looking forward to a stay in a pub with history. They were kind enough to upgrade us from our original room choice (standard room with a harbour view) to some level of suite. We wandered though the corridor and when we first walked in it was pitch black and there were two single beds with a towel on each - I wasn't immediately clear on the upgrade! Then we turned the light on and spotted the staircase. Upstairs was a big bed and huge space decorated really nicely. There was a sofa with a TV on the wall, and by the bed there was a second TV. There were sliding patio doors out to a good size balcony with chairs and table. Sadly the weather wasn't great all the time we were there to use it, but the harbour views were amazing and watching the world go by was relaxing. Bathroom was pretty standard, considering how impressive the rest of the space was. The bed was so comfortable and really made it easy to have a lovely sleep. The twin beds downstairs would be ideal if you had children with you. We had breakfast included and it was a really good breakfast. I'm fussy with breakfast, but there were several options I really liked including the avocado on toast and waffles with berries. They make you one 'fancy' coffee in with the price, but you can have unlimited instant coffee, tea or juice. This does mean getting your Nescafe sachet, using a pot of hot water and mixing yourself in little cups.

Great location & greeting by receptionist on arrival. Enjoyed sitting outside under heater with a glass of wine overlooking harbour. Thank you Shay for tentative restaurant service. Having breakfast included in our stay was a bonus. Great staff in hotel & restaurant. Will definitely return.

This is a lovely hotel and we thoroughly enjoyed our stay. We also stayed at Hadleys prior which was reserved and formal with average service whereas this is family, friendly and has exceptional service. The standard rooms are excellent value when ordered direct - room 19 was a beauty with exceptional light and views.