Guest User
February 8, 2025
Although the room is located in the city center, the two bars below vibrate until 12 o'clock, which is very noisy.
Secondly, I brought my seven-year-old child with me. After arriving at the hotel, I was forced to add a room. I filled in the age and number of children truthfully when booking the room. You can add a bed, but they forced you to add a room after they had no bed. The communication was fruitless. They kept saying that their policy had been informed to the agency. I said that if you have official documents or explanations on the website, I admit it, otherwise it is only a problem between you and the agent, and it has not been disclosed on Ctrip. I kept waiting and could not produce any documents.
Because I am a Ctrip Black Diamond, the customer service compensated the cost.
I have been to so many countries, not to mention that some of the environments are quite bad. But this time it was really disgusting. I don't recommend this hotel.
And there is a stimulating smell of formaldehyde, so parents and children should be careful when staying here
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