Hotels Near Weaver Park in Hilliard

Overall not bad, but on the edge of Columbus

I am writing to express my disappointment with my recent stay at the TownePlace Suites in Dublin, Ohio, from August 14-18, 2024. As a loyal Marriott customer who frequently stays at your properties, particularly in the Columbus area due to my daughter attending Ohio State University, I was very dissatisfied with the quality of service and accommodations provided during this visit. I reserved a one-bedroom suite with a king-size bed and a sofa bed. However, the sofa bed consisted merely of lying directly on the sofa itself, which is far from acceptable. I expected a proper pull-out sofa bed, as advertised, but this was not the case. Upon arrival, I noticed that the LVP flooring in our initial room was sticky, which was very unpleasant and added to my dissatisfaction. Additionally, the cleanliness of the hotel was subpar. The carpets in the hallways were consistently dirty, with debris present throughout our stay. We were primarily on the 4th floor, and later the 5th floor, and both were similarly unkempt. This lack of cleanliness is concerning and does not reflect the standards I have come to expect from Marriott properties. We had three separate reservations during our stay. We paid for an additional room for one night for our daughters and extended our stay by switching rooms, but the issues were consistent across each experience. At breakfast, there was only one person managing the area, resulting in frequent shortages of essential items. On Saturday, I had to request forks, sausage, waffle mix, and coffee cups, as many were missing or depleted. On Sunday, there were no plates, eggs, or waffle mix available. The small cups provided for beverages were inadequate, holding only about 6-7 ounces. More staffing is clearly needed to maintain the breakfast area properly. Lastly, I found that the front desk staff were frequently absent, requiring guests to wait until they emerged from the back office. This was particularly frustrating as I had to approach the desk on multiple occasions. Normally, I stay at the Residence Inn on Olentangy River Road or the TownePlace Suites in Upper Arlington, and I have never experienced these issues. The management of this Dublin location could certainly learn a few things from the Upper Arlington property, which has always met and exceeded my expectations. Given that I plan to continue staying at Marriott properties during my visits to Ohio, I hope that you will address these concerns with the franchise owner of this location. My family and I were highly disappointed by our stay, and I believe that improvements must be made to bring this property in line with Marriott’s usual standards. Thank you for your attention to this matter. I look forward to your response.

This was a great stay for a great price. The only complaint that I have is that the housekeeping staff didn’t clean the room thoroughly before we checked in because I found an empty water bottle under the couch within an hour of our arrival. I Always prefer staying at Embassy Hotels because of the hot breakfast & evening reception. Of course because of COVID, there was only a grab & go breakfast plus the evening reception was nothing like the “pre-COVID” days. We were offered only 2 canned beers/piece plus a bag of chips. I understand why things are the way they are. I felt that this hotel was definitely on top of providing sanitation items like wipes at the elevators and hand sanitizer throughout the common areas. They tried to prevent families from gathering in common areas because they weren’t wearing masks but they still managed to do it. There were some very inconsiderate people there but that’s not a reflection on the hotel. I would definitely stay here again because the area was very quiet and the hotel was really nice.

This is a stunning newer property in a beautiful part of the city. We're big Bonvoy travelers and this is a top tier option, especially for the midwest. Awesome views of the river and bridges, great design & comfort and stylish rooms. We loved the rooftop bar - more views & fantastic craft cocktails. It's basically attached to the Exchange event center (via a really cute courtyard) which makes it perfect for events there. This was a work trip so we didn't do much additional exploring.

I am a super budget traveler and may not choose this hotel if I am paying or if I don't have a TA discount. This hotel is preferred by my company so we generally stay here. This is a really nice hotel. It is close to everything I need. Food, Nails, Ice Cream, a nice walk in the park over the bridge... It's perfect. The area is growing so there will be more things to do. Nevertheless, the bed is comfortable, the front desk staff is ALWAYS a joy to chat with. My very first visit to Dublin, I stayed here... the staff gave me the deets on where to go to eat (Local Cantina across the street), and more. They are fun and pleasant... so treat them right. They have no control over what Marriot's rules are. Every now and then there are some minor issues in the room... but things happen. Remember to report them so they can get fixed before you leave.

This Fairfield is our favorite place to go when we want a home away from home. We are very particular about cleanliness when staying at a hotel and we're not disappointed. The lobby was clean, floors spotless even in the elevators. Even the patio furniture was clean! Our suite made us feel at home immediately, no icky feelings as happens sometimes when traveling. The pool area was also clean and fresh and the pool water the perfect temperature. Great experience!

The facilities are well decorated and the sanitation is good. The location is just behind the Fisher Business School in the north area of the school, which is very convenient. The staff is very helpful. Although breakfast is not provided, there is a restaurant on the first floor. The only dissatisfaction is that the mattress and pillows are too soft and uncomfortable.

The location very close to Ohio State University is the biggest advantage of this hotel. At the same time, the service quality and attitude of the front desk are also very good, and the check-in and check-out procedures are very simple. The facilities in the room are relatively complete, but the area is small. If you live alone, you can barely make do, but if you live with two or more people, the experience will be very bad.