Grand Skylight Hotels in Heyuan

The first time I stayed at Four Points by Sheraton Heyuan Resort, I had a good experience! I was particularly impressed by the concierge manager Li Youquan. When he learned that my wife had a leg injury, he immediately helped arrange parking and moving luggage, introduced the room type according to our requirements, and then personally drove a battery car to introduce us to the various attractions of the hotel; in addition, the service of the girl at the front desk was very attentive and warm. Let us have a wonderful stay experience. As a Marriott member, I give a big thumbs up for their thoughtful service 👍🏻

there was smoking smell inside the room despite we rested a non-smoking room. the reception staff changed another room for us which was ok. room size was big and the hotel can maintain its standard. there are many eateries nearby. hotel guests get special discount (up to 50%) for body massage on the 1st floor and reception is on the 2nd floor. overall happy stay.

We moved from the Sheraton Bavaria Hotel to this hotel to see the fountain, and it was a big surprise. The river view is unbeatable, the waiters are enthusiastic, especially the assistant lobby manager Xiao Ruan, who is very good at service and takes the initiative to help solve problems. The seafood buffet for 108 people for dinner is very cost-effective, and the children all commented that it is much better than the Christmas Eve buffet for 498 people at the Sheraton. The hotel is close to Wanlu Lake and the Dinosaur Museum, and it is convenient for travel.

The hotel I chose for this trip is really great! From the moment I stepped into the hotel, I could feel the meticulous service. The front desk staff was especially considerate, always with a warm smile on their faces. They patiently answered every question I had when checking in, and took the initiative to provide some practical tips for staying in, which made me feel warm. The overall environment of the hotel is elegant and comfortable, and the rooms are clean and warm. But what impressed me most was the consistent high-quality service, and every detail was handled just right. I sincerely recommend it to everyone, it is absolutely worth staying here! I must give it a five-star rating!

Overall it's an interesting hotel. First of all, the location is not bad, it is easy to find in the hot spring town of Ketianxia. Secondly, the service attitude is good. When we see that we arrive, we will take the initiative to go out and carry our luggage. The design of the hotel is obvious in Southeast Asian style, and the holiday style is very comfortable. The room is quite big, especially the shower and toilet are spacious. Toiletries are good and the quantity provided is plentiful. The bed was comfortable and supportive. And also provided two pillows, one each of regular and latex. The sound insulation of the room is good, and the double-layer soundproof glass is used to ensure the sound insulation performance under the premise of ensuring the balcony view. Because it is a suite, thick curtains are installed on the second floor to reduce mutual influence. There are not many hot springs in the hotel, only two hot spring pools. But since there are not many rooms, it is ok to use. The hot spring water is very comfortable and clean, and there is a heated swimming pool. The breakfast is not bad, the fruit in the room is very rich, and the cookies are also delicious. Because there are not many hot springs, the hotel will give each person a ticket to a hot spring town to make up for its own shortcomings. It can also be seen that the management is flexible and customer-oriented. There are two suggestions: Mahjong room 168 an hour is a bit too expensive, it may be easier to accept if the fee is lowered. In addition, the sliding doors such as the wardrobe and bathroom in the room are not open smoothly. If the glass horizontal panel of the bar and the entry carpet are more careful in cleaning, it may be better to stay. In general, it is a hotel that is very suitable for vacation and leisure. Combined with the rich entertainment activities in the world, family travel is also very good.

The environment of the hotel is quite good and clean. There are many pillows and it feels quite comfortable. The service attitude is also good and there is a restaurant. There are not many entertainment activities around.

It's the first time I live here. Once I enter the lobby, I feel like I'm home. It's very comfortable and warm. The waiters are very enthusiastic. They take us to the room and help us with our luggage. My suitcase weighs dozens of kilograms! The room is hygienic and clean, and the items are neatly placed. Opposite the hotel is a park, a good place for a walk, and it is also close to the commercial street. It is very convenient and a very good accommodation experience!

The environment is beautiful, the location is good, the transportation is convenient, there is an underground parking lot, the rooms are comfortable and sanitary, the service staff are very enthusiastic, the breakfast is quite rich, with many varieties, the facilities are very user-friendly, and the high-speed network signal is good, unlike some hotels! The Wi-Fi is very slow, the scenery near the river is beautiful, and the price/performance ratio is good. I will choose this place next time

The room is large, the bed is large, the surrounding environment is also very good, the price is high, the front desk service is very warm, the parking space is sufficient, there is a shop with eight knives soup nearby, it tastes good,