Hotels Near Heusenstamm in Heusenstamm

Kennen Sie Heusenstamm im Kreis Offenbach bei Frankfurt / M? Der Name ist bekannt von der Autobahn (Staus) oder von einer S-Bahn Haltestelle. Für uns ist ein weiterer Ankerpunkt hinzu gekommen: Das Trip Inn Hotel. Ein ungewöhnlicher Bau aus den 70er Jahren, das ursprünglich der Telekom gehörte und geschickt in einen Mehrzweckbau umgebaut wurde. In den ersten vier Etagen befinden sich die Zimmer des Hotels und ab der 5. Etage sind neue Büroräume entstanden. Ein ungewöhnliches, aber gutes Konzept in der Nähe der S-Bahn Haltestelle und mit einem hohen Potential, auch durch den in der Nähe gelegenen Schulcampus. Den 70er Jahre Stil hat man mit akzentuierten Möbelstücken wieder geschmackvoll aufleben lassen. Die Zimmer sind groß und geräumig. Ein kleiner Kritikpunkt besteht höchstens bei der Wasserinstallation. Wenn eine Person duscht und die andere das Wasser gleichzeitig am Waschbecken betätigt, dann läuft man Gefahr, in der Dusche zu verbrühen. Eine Ablagefläche für Duschgel oder Shampoo wäre auch gut gewesen. Ansonsten keine weitere Kritik, sondern viel Lob für das Personal, das sehr freundlich und aufmerksam war. Gut gelungen und eine klare Weiterempfehlung!

In my castle hotel in Heusenstamm everything is true. 1A-Essen, absolute cleanliness, a lot of space, modern and very tasty facilities. With prices, in the industry average, it results in an excellent price-performance ratio. My secret tip in the Rhine-Main area!

Hotel was recently renovated, at a minimum the rooms on the groundfloor and the breakfast room; probably also the other rooms, but did not check. Renovated rooms are modern style including the bathroom. My room was clean and tidy. The bathroom was a bit small, no problem for me but might be for taller or bigger people. Breakfast was a nice selection of cereals, bread, bread rolls, toast, sweet and cheese/meat option. There was Joghurt, juices, nice selection of tea and a modern coffee Maschine with different options. Eggs were made to order. Staff was very friendly, attentive and helpful in case of questions. They allowed me a very early check-in for instance, since I needed to get to a birthday party on time from which I came back after check-in hours. Alternatively, they also have an outside safe to make room keys available after hours. Two minor downsides: reception area was a bit chaotic, seems like they did not get around to that one yet for renovations. And, probably due to the hot, humid weather, the room smelled slightly dampy - a room refresher would have done the trick

One of our favorite hotels in the Frankfurt area, actually in Europe. We switched to this hotel because it was much better than the Schlosshotel Kronberg, where we had been staying on our trips to Frankfurt, before discovering the Kempinski. The service at the Kempinski is outstanding. We were checked in by Marc who was helpful and friendly. Fortunately for us, Ali was also at front desk when we checked in. We really like Ali, as we remembered him from our last stay. As usual, Ali was welcoming, professional and just wonderful. Ali is a big reason why we return to the Kempinski. The porter Savio was so helpful and kind. On our checkout of the hotel, Hanif the porter was also helpful. Our room was lovely with all the amenities you could wish for. The room was so comfortable with a luxurious bathroom. The rooms at the Kempinski are beautiful and so relaxing with amazing views. It is a peaceful oasis. The bar area is gorgeous and the fireplace made it so cozy and romantic. Thank you to Malte, Victoria and Marco for the excellent service at the bar restaurant. The food was excellent. The breakfast buffet at the Kempinski was wonderful. The sheer variety of the different foods, both hot and cold would suit all different tastes. The food was delicious and the views from the restaurant are lovely. The Kempinski at Gravenbruch is outstanding. It is so convenient for the airport, and for us it is a home way from home. We will be back. Highly recommend this beautiful hotel.

Things didn't start off well, to be honest. The guy at the front desk ”couldn't find” the reservation and we spent a good five minutes discussing this with him while showing him confirmation numbers, credit cards, etc. Finally he decided to look in a drawer and miraculously found the reservation. Then I requested a wake up call for 3 hours later which actually came the next morning. I DID make sure to request the call for zwansig Uhr and not for acht Uhr. Aside from these two errors, though, the hotel was great. The room was spacious, more than enough bathroom towels and the breakfast buffet was fantastic. Props to the breakfast crew for letting us eat when we showed up later than we should have (I think we walked in 5 minutes before it was to shut down). They didn't hurry us out or make us uncomfortable, they just let us eat and even told us there was no need to hurry - because we were hurrying. The front desk staff after our check in were great. Extremely helpful and knowledgeable about the local area and went above and beyond to assist us.

A great praise goes to the manager of this hotel. What these two do is the ham. Great respect! The rooms are best equipped. Even after multiple (minimum 20 times) everything has always worked best. Climat, heating, TV, shower. No problem. Bed linen and towels clean. Not obvious for a B&B hotel. Top price/performance ratio. Corona-related breakfast missed. Also no problem...... next to there is a McDonald and many supermarkets/backery. It's always nice to recommend

We got placed in this hotel by Lufthansa after we missed our flight connection at Frankfurt/M airport, and had to stay overnight. We were pleasantly surprised by this hotel starting from our arrival in the middle of the night, as the staff were extremely helpful in accommodating us, since we arrived without any luggage. We got a nice quirky room on the ”Adventure Floor”, called the ”Bamboo Room” (see pictures). We ended up enjoying our stay thoroughly, including the very extensive and delicious breakfast. The style of the hotel is very German, meaning a bit quirky and old-fashioned decor, but very well maintained and clean throughout.

HORRIBLE EXPERIENCE NEVER GO TO THIS HOTEL UNLESS YOU WANT TO BE TREATED LIKE S*** This is my experience: I travel with a dog and I searched through Booking the hotels that accept dogs. This hotel was in the list but just to be sure I wrote a WhatsApp to ask them, at the beginning they asked me how big is the dog, but then they changed and they said that THE HOTEL DON'T ACCEPT DOGS. I asked one more question but the guy in WhatsApp answered me that he had a day off and didn't know (???). For a problem with booking website (I was on another hotel page but the connection was bad and I don't know what happened recharging the page), I find myself paying 83€ at this hotel. I wrote IMMEDIATELY at the WhatsApp number and also through Booking explaining that I had a problem with Booking website and that for a mistake I payed 83€ but I couldn't come because they don't accept dogs. I kindly asked a reimbursement which was refused several times. As I had to go to another hotel nearby, the next morning I decided to pass by and to talk directly to the reception to explain the issue I had with the website but the receptionist was VERY IMPOLITE, DIDN'T WANT TO LET ME TALK AND EXPLAIN and invented a story that there was some other company owning the hotel (which is NOT TRUE) and that I had to ask Booking for the reimbursement. He said to write an email that would be forwarded to the owner but guess what?? The same guy answered to me directly at my email (do you think we are all stupid??) Things like this can happen when booking online and as I talked previously with the WhatsApp number, I would expect more comprehensive and human behaviour. The difference between humans and machines is the ability to understand the different situations, but apparently in this hotel all they care about is money. Never go to this hotel because once you paid they don't care about you at all, they are NOT NICE WITH THE CUSTOMERS, don't care about being good with the people, don't let you talk and explain, hope to never have a problem because they will never even try to help. Don't make my mistake and don't pay one single dime to this dirty hotel managed by not professional people.