Fairfield by Marriott Hotels in Nogales

Having read all the good reviews I was really excited and happy to be staying at the Fairfield. That didn't last long. The hotel has really cut down on everything - due to the coronavirus, they say. The rooms are cleaned once every other day - if you remind the hotel reception and the hotel maids. Otherwise who knows how often. The cutlery at the ”morning buffet” is made of very thin plastic. Good luck eating anything with those forks and knives. There is only whole fat milk at the buffet. No other milk. Due to the coronavirus, they say. This is just downright ridiculous! Go buy some lactose-free and skim milk at the Walmart right across the street. There is an unoccupied conference room next to the restaurant. Nobody there. But will they open it up for you to make a conference call? No! Why? Because it has been reserved for another meeting. The participants must have been invisible though, as they were not to be seen at all. I don't know where or how they wash their towels here, but they don't look very clean and tempting. Several of the towels have dark spots on them. The soap container was completely empty. I requested that it be filled and got a new bottle. Funny enough, the content of the shampoo container and the ordinary soap, is 100% the same. The service at the hotel is polite, but they will in no way or manner try to accommodate you or go the extra mile. I really recommend that you say at the City Express. You'll get the same or better service at a much better price.