Hotels Near canyon Tsoutsoura in Heraklion Prefecture

We chose Anemos Suites as we were looking for somewhere self-catering at the end of a month in various parts of Greece. We stayed in ”suite” 302 titled ”Sea Horse”. The room was quite spacious but there were very limited kitchen supplies. Only 3 of everything supplied (bowls, glasses etc), one burner that you plug in, kettle, sandwich toaster, one saucepan, milk pan, frypan, no microwave. We never made any meals or even a cup of tea here! They had a restaurant on site and the meal the night we arrived was tasty enough, but my husband got food poisoning from the club sandwich that night. A better dining alternative is down the end of the lane near the beach at the News Seaside Bar Restaurant where I had the best club sandwich and chips in Greece! On the second day (our first morning there, and my birthday) I attempted to have a shower but the water was cold. My husband then realised the bathroom was flooding not in the shower cubicle but bubbling up in the middle of the bathroom behind me where I hadn’t noticed. By the time he warned me and I turned it off, it was flooding out into the living area. We managed to move my suitcase just in time. We reported it but there was no-one around that morning that spoke much English. They understood enough to send the cleaner over to mop up the water and she somehow fixed the blockage, however the water was still cold so we couldn’t shower. We tried to communicate with the staff about when the hot water would be fixed but were instead handed a breakfast menu. When we asked to see the manager we were told only ”later”. After wasting a couple of hours that morning trying to resolve things (including calling our travel agent who also contacted the manager) we ended up having a sponge wash and went out to start our day. By the time we left (around 11am) someone who spoke English had arrived and he was able to tell me that a plumber would be there later that afternoon. He also gave us directions to find a doctor as my husband had developed an infection in his leg and needed antibiotics. So he at least was helpful. After returning late afternoon, I asked if we could have a replacement bathmat and hand towel as they were still soaking wet from the flooding. The elderly Greek owners started arguing with each other in Greek and then the woman argued with me saying “tomorrow” as in they were only due to replace the towels tomorrow. I think she also wanted payment for changing them earlier. I tried to explain about our room flooding but she couldn’t understand. I said they should be compensating us with a free breakfast or drinks not arguing about replacing a couple of towels, and said we would give them a bad review. There was a worker there who spoke good English (we had interacted with him the evening before) but instead of interpreting what we were saying he just went and sat at the check in desk and didn’t want to get involved. I gave up and 5 minutes later the elderly Greek lady came to our room with two towel

The hotel is below average and obviously sells because of its central location in Heraklion. This is its only advantage. Otherwise : A lot of noise from early morning (big banging, etc.) - to the point where you can't rest. Small and uncomfortable rooms. (They don't even have hangers in the bathroom for towels!) The rooms show strong signs of abandonment. They need renovation. Very modest breakfast, with only the very basics. Everything served is without taste! Only low quality filter coffee is served - without taste. If one wants to get a decent coffee, they must order it from the cafe bar at the entrance and is charged. There is a scale for weighting luggage at the reception. Requires a fee of 1 Euro !!! The staff, although very polite, are not happy or cheerful with clients. To ξενοδοχείο είναι κάτω του μετρίου και προφανώς πουλάει λόγω της θέσης του που είναι σε κεντρικό σημείο του Ηρακλείου. Αυτό αποτελεί το μόνο του πλεονέκτημα. Κατα τα άλλα : Πολύ θόρυβος από τα ξημερώματα (κρούση μεγάλων κτλ) - σε σημείο να μη μπορεί να ξεκουραστεί κανείς. Μικρά και άβολα δωμάτια. (Δεν έχουν ούτε κρεμάστρες στο μπάνιο για τις πετσέτες !) Τα δωμάτια δείχνουν έντονα σημάδια εγκατάλειψης. Χρειάζονται ανακαίνιση. Πολύ λιτό πρωινό, με τα πολύ βασικά μόνο. Πολύ άνοστα όλα ! Καφές μόνο φίλτρου και χωρίς γεύση. Αν θέλει κανείς να πάρει έναν αξιοπρεπή καφέ, τον παραγγέλνει από το cafe bar της εισοδου και χρεώνεται. Υπάρχει χρέωση 1 Ευρώ για να ζυγίσει κάποιος τη βαλίτσα του !!! Το προσωπικό, αν και πολύ ευγενικό, δεν είναι καθόλου πρόσχαρο.

From the moment we checked-in to the our check-out, the hotel staff was helpful and accommodating. Mary checked us in and helped us with our air-conditioning since we had an issue turning it on. Mary greeted us with a homemade Greek drink and we had complimentary snacks in our room. The location was perfect for us as we took the ferry into Heraklion and walked about 10 minutes from the ferry dock to the hotel. I chose this hotel due to our transportation needs. Our plan was to stay one night and we needed to take the bus from Heraklion to Chania, and the Central Bus Station is right across from the hotel, which made everything easy and convenient. We also took the local bus to Knossos Palace, and the bus stop happened to be across from the hotel as well. Since we only stayed for one night, the hotel has a luggage room that we used because we wanted to tour Knossos Palace the morning we checked-out. I highly recommend this hotel to others.

The location is very good, just next to the archaeological museum, you can stay in the museum after visiting the museum, and you can go to the Knossos site by bus at the door. The room is quite big and there is a kettle for hot water.

WE' LL COME BACK! Fantastic joy& pleasure we have had at Aquila Hotel at our stay there at Heraklion, it was our first time. Enjoyed it at breakfast, our room was so clean& with enough space with terrace& great view...Pool on 6th floor was pleasurable..All Hotel is interesting with exterior as well as interior...This hotel have so much to offer&most important to give you touch of happines at your stay! Lots of smiles from Belgrade:)) J&K

I don’t know who gives hotels in Greece their star ratings, maybe themselves? This hotel is definitely not 4 star! I would give it a 2 at best! It looks nothing like the pictures, it is old and just ugly. The lobby looks like a backpackers lodge, it smells of cigarettes even! The rooms are just old and disgusting. The toilet doesn’t have enough lights and the drain in the shower doesn’t even work properly! How can this be a 4 star hotel honestly??? Will never be coming back!

Very good location, close to the port, long distance and short-distance bus station. Walk for a few minutes. It is also close to the busiest square, full of restaurants and cafes. No need to choose a sea view room, the window is small, a little sea view. The front desk service is very good, the commercial atmosphere of Crete is not strong, people are very friendly!

We came to Crete for a wedding and stayed for a week at Irida. It's a great venue if you like being on the mountain overlooking the sea whilst you also have the nearest beach within walking distance along with all shops, restaurants and all kinds of services at Agia Pelagia. The hotel was clean, staff extremely friendly and helpful and the restaurant and pool bar also had plenty of options available any time of the day. The free yoga was also fantastic according to my partner.