Heraklion Prefecture Hotels with Airport pickup service

The staff were very kind and I felt safe staying there. The food, both breakfast and room service, was very delicious and seemed to be of high quality. The main purpose of our stay in Heraklion was to visit the Archaeological Museum and Knossos Palace, and this hotel was located a 5-minute walk from the museum, making it easy to go there every day. This is a highly recommended hotel.

The hotel is located in the center of the old town, very close to Piazza Venezia and the church. It is convenient for eating, shopping and going to the beach. It takes about 15 minutes to take a taxi from Heraklion Airport, and the taxi price is 15 euros. If you rent a car, you can park in the central parking. The night is 7 euros, and there is a 24-hour valet parking guy; the hotel is relatively new, and the rooms are relatively large in Europe. The bathroom is designed with three separate parts. It is best to bring your own slippers and toiletries. There is no toothpaste or toothbrush, and the towels are poor and Only one set was given to two people; there was a kettle; and the bar downstairs was noisy.

Very nice establishment, very nice staff, good breakfast, nice stay. Room with balcony and sea view, at the top!

The breakfast is very average, it should be bought at the supermarket. There are triple rooms with double beds and small beds. The entrance is small, not easy to find. No parking lot, very close to the old town and pedestrian street

The sea view outside the window is first-class, facing the historic site. Although it is facing the street, the sound insulation effect of the door and windows is very good. Free parking lot is rare. It is about 500 meters away from the hotel. The linen in the room is relatively old. European hotels basically do not provide toothbrushes

Excellent hotel. Professional and charming reception. Nice room very well equipped. Impeccably clean hotel. Very nice swimming pool, very rich and very pleasant breakfast buffet by the pool. Caring staff

I had a pleasant 7 night stay here at this accommodation while in Heraklion, Crete. It belongs to the Lato Boutique, which is the main hotel. The Annex is right opposite and required card access to enter. Room was the Economy room (15 sq. metres), a little on the small side, but good enough for a solo traveller. The room was right next to the stairwell and the lift, so there were times I could hear people moving about, but at night it was very quiet, and there were no sleep disruptions. Bed was comfy, air-conditioning was also good. The shower was also good, with shampoo and soap provided, though I noticed it was running a little low towards the end of my stay (i.e., no refills were done). I also appreciated that a luggage rack was provided, along with two bottles of water on check-in day. Fridge was big enough to fit lots of mineral water bottles to keep them cold, which would be a great reprieve in the summer time. Room safe was incredibly huge as well, it can easily store laptops securely, if needed. The elevator door got stuck on the day of check-out, but still worked, so not too big of an issue there. Wi-Fi requires a special code that you can get from the reception. My first code strangely stopped working after two days, but was promptly rectified after I informed the reception of the issue. There were no other connectivity issues for me. The hotel location is pretty near to the Venetian Port, and the Rocca Fortress; it is also walking distance away from the main shopping street in Heraklion and lots of good eating places nearby. There are also supermarkets nearby to get water as well. It does get quiet at night, but I did not encounter any incidents that made me feel unsafe. My room came with buffet breakfast included, which is served in the main building. Breakfast starts service from 7 am onwards, and was generally quite crowded at the start. Depending on the crowd level, the staff will occasionally open up a new section of the dining area. Breakfast was generally good, there was a good spread of American breakfast items, to pastries, ham and cheese and even Greek yogurt with a lot of condiments. It varied a little bit from day-to-day, but was generally the same for the most part.

Excellent location, although the street looks a bit unpreposing, the hotel is in the perfect place to see everything in the city easily. The room was modern, clean with a stylish bathroom. The breakfast provided had a wide range of options both cooked and continental.

The hotel is below average and obviously sells because of its central location in Heraklion. This is its only advantage. Otherwise : A lot of noise from early morning (big banging, etc.) - to the point where you can't rest. Small and uncomfortable rooms. (They don't even have hangers in the bathroom for towels!) The rooms show strong signs of abandonment. They need renovation. Very modest breakfast, with only the very basics. Everything served is without taste! Only low quality filter coffee is served - without taste. If one wants to get a decent coffee, they must order it from the cafe bar at the entrance and is charged. There is a scale for weighting luggage at the reception. Requires a fee of 1 Euro !!! The staff, although very polite, are not happy or cheerful with clients. To ξενοδοχείο είναι κάτω του μετρίου και προφανώς πουλάει λόγω της θέσης του που είναι σε κεντρικό σημείο του Ηρακλείου. Αυτό αποτελεί το μόνο του πλεονέκτημα. Κατα τα άλλα : Πολύ θόρυβος από τα ξημερώματα (κρούση μεγάλων κτλ) - σε σημείο να μη μπορεί να ξεκουραστεί κανείς. Μικρά και άβολα δωμάτια. (Δεν έχουν ούτε κρεμάστρες στο μπάνιο για τις πετσέτες !) Τα δωμάτια δείχνουν έντονα σημάδια εγκατάλειψης. Χρειάζονται ανακαίνιση. Πολύ λιτό πρωινό, με τα πολύ βασικά μόνο. Πολύ άνοστα όλα ! Καφές μόνο φίλτρου και χωρίς γεύση. Αν θέλει κανείς να πάρει έναν αξιοπρεπή καφέ, τον παραγγέλνει από το cafe bar της εισοδου και χρεώνεται. Υπάρχει χρέωση 1 Ευρώ για να ζυγίσει κάποιος τη βαλίτσα του !!! Το προσωπικό, αν και πολύ ευγενικό, δεν είναι καθόλου πρόσχαρο.

Very good location, close to the port, long distance and short-distance bus station. Walk for a few minutes. It is also close to the busiest square, full of restaurants and cafes. No need to choose a sea view room, the window is small, a little sea view. The front desk service is very good, the commercial atmosphere of Crete is not strong, people are very friendly!