Homewood Suites by Hilton Rochester - Henrietta
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Henrietta

Homewood Suites by Hilton Rochester - Henrietta

2095 Hylan Dr, Henrietta, New York State 14623, United States
Show on Map
The Homewood Suites by Hilton Rochester/Henrietta is in Henrietta, New York, and is one of Rochester's finest all-suite hotels. The Homewood Suites hotel in Henrietta, New York is conveniently located just 1 mile north of the New York State Thruway on Route 390. We are nearby to RIT, SUNY Geneseo, St. John Fisher, Nazareth University, University of Rochester, VA Medical Center, Strong Hospital Orthopedic Medical Center, Pluta Cancer Center, L3 Harris, Xerox, Kodak, Bausch and Lomb, Paychex, Wegmans, The Iceplex, Innovative Field, the Blue Cross Arena, and the Greater Rochester International airport. This Rochester, New York area Homewood Suites hotel is just down the road from the Marketplace Mall and a variety of restaurants. Our meeting room is great for holding evaluations, interviews, or small meetings. The Homewood Suites by Hilton Rochester/Henrietta, New York hotel features a complimentary hot breakfast buffet and a complimentary Manager's reception every Wednesday evening. Each hotel suite has complimentary high-speed wireless internet access. The Homewood Suites Rochester Henrietta, New York hotel also offers a fitness center, heated indoor pool, housekeeping, guest laundry, Suite Shop, and most importantly, friendly and efficient guest service. Make Yourself At Home.Show More
We Price Match
hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 56 Reviews
Amenities
Indoor swimming poolGymPublic Parking24-hour front deskLuggage storageTaxi booking serviceConference roomBusiness centerMulti-function room
All Amenities
Surroundings
Airport: Greater Rochester International Airport
(13.6 km)
Train: Rochester Station
(19.4 km)
Landmarks: Veterans Memorial Park
(850m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

1 King Mobility Accessible Bathtub Suite-Non-Smoking
10

1 King Mobility Accessible Bathtub Suite-Non-Smoking

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
One-Bedroom King Suite - Non-Smoking
10

One-Bedroom King Suite - Non-Smoking

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
One Bedroom Suite with 2 Queen Beds-Non-Smoking
7

One Bedroom Suite with 2 Queen Beds-Non-Smoking

2 Queen bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
Two-Bedroom Suite
11

Two-Bedroom Suite

2 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
2 Queen Mobility Accessible Bathtub Ste Nsmk
6

2 Queen Mobility Accessible Bathtub Ste Nsmk

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Mobility Access Two Bedroom Two King Suite with Roll in Shower
11

Mobility Access Two Bedroom Two King Suite with Roll in Shower

2 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Hide Room Types

Guest Reviews(56)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 29, 2024
overall good experience staying there but breakfast was not much to choose from
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 13, 2024
Family size, single room plus sofa bed. Location convience to do city shopping.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 10, 2024
Cleanliness was lacking. Checked into room and found an old, tired room long overdue for renovation. Linoleum floor in kitchen were tired as were dirty grouted bathroom tiles and rusted tub. Dark and dreary decor. Microwave was filthy and dishes left in dishwasher. Asked for microwave to be cleaned and the next day they scrubbed it out and left the remnants all over the counters and floor. They don’t have daily housekeeping which isn’t too unusual these days, but asst manager refused to exchange towels (for a family of four) unless they were taken directly to the front desk. For $300/night, I don’t expect to carry wet soiled towels through a hotel. The daily breakfast was redeeming, but overall this property is worn out.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 30, 2024
Room was not clean. When I spoke to the evening person on duty at the front desk, he told me to tell the morning people because “there is no housekeeping in the evening.” Issues were not resolved. Told the front desk in the morning and was told I would hear from a manager but never did.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
This is the worst service i Have ever had at a hilton and will never stay at this location again. The management staff all the way down to the rooms are horrible. I checked in late my room.T v didn't work the manager told me to use The other one in the living room. It was one in the morning. I wanted to sleep. So then I go down to tell them.They put me in a new room but can't give me a key and tell me that I have to come down in the morning to get a key.What should I do go back to the room?That key doesn't work?I have to get another key. I call him to talk to the manager brent And basically told me that the hotel accommodated me and that they would only give me a thousand Point credit on my account. Looks like i'm spending some time on some review sites today.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 1, 2024
Suite was clean. But pets next door and across were barking...Bathroom was part of the bedroom, so any one staying in the suite had to go thru the bedroom to get to it. Breakfast was OK, simple, eggs were dry and they ran out of some selections by late morning. Better food at Cracker Barrel!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 17, 2024
Front desk and manager have horrible customer service. Manager called my room to yell at my wife and I. We picked our room online and check in time online as well. When we arrived, the cleaning of our room hadn't even begun. Front desk woman was rude and ignored our concerns. Only after calling corporate did manager reach out to berate us stating "were not the only guests in the hotel". Yelling, the same phrase over and over. It was an embarrassment and totally unprofessional. What an awful, ignorant representation of Hilton Honors. I'll never return and strongly advise everyone to avoid this property!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 16, 2024
Stayed there for a overnight visit while in the area. The hotel was close to the 390 and a good location for getting to restaurants and shopping. The suite we had was large, but was on the worn and dirty side. The bathroom had some tile and grout issues from water coming out of the shower. There was hair on the toilet and in the shower. And the appliances were smeared on the surfaces from not being cleaned properly. There was only one tiny elevator for this large hotel. The lobby/breakfast area was nice, but the food was not that good. Soggy eggs, and sausage for the hot choices. Although there was make your own waffles, toast, bagels, and cereal. Overall better than some and worse than others. The room we had was tired and needed updating, but the overall square footage was good. Big screen TV's were in both the living area and the bedroom and that was a nice feature.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 9, 2024
起初,我見到 Hilton 這一個名字,有少少嚇倒了。但同事說,這不是什麼 Luxury Hotel,只是一間冠以 Hilton 品牌的 long stay 酒店而已。於是,在Rochester 餘下的兩星期,我就在這《Homewood Suites by Hilton》住下來了。 Check in 當日,是夜晚來的,所以整棟酒店大櫻的景觀,就留在大白天時才拍下來。果真,這是一間很標致的大宅,也看得出這是一間比較新的酒店,而且也是一間很寧靜的酒店。要住在這兒,一定要有車才方便。一旦有車,餐廳,大型 shopping mall,全部到近在咫尺。 當日,一入去 Reception check in ,就 feel 到這兒不單是一間酒店,而是一個 "家"。酒店的大堂,令我有仿如身處某外國大宅一樣。再加上熱情有禮的服務員,整個感覺非常之 warm。 到房間了,是一個有廳有房的 en suite room。先說廳,有一個舒適的二人沙發。工作了一整天的我,未想訓,未想在酒店加班工作,坐在這兒看看美、加的電視節目,都好開心架。 另一邊,是一個小小的 Kitchen 同工作 / 食飯檯。有個咁好既廚房,當然想整下野食啦。之不過,要煮野食又真係太煩了,為了可能一個星期才煎一次既牛扒,我又要買油買鹽買配料,好似好煩。所以,最多都只係買了 Pizza,焗返熱來食而已。而工作檯是開心的,我可以舒適地利用寶貴能同香港 office 溝通的時間,處理返香港既事。 之後,就要說說睡眠的地方。同 living room 分隔開的房間,二人住的話,會感覺份外的 private。這大大的床,不會太軟,也不會太硬,總之,一睡上去,就能令我抱頭大睡的,就是一張好床。 另一樣重要的,就是浴室。位於睡房旁,有浴缸。辛苦了一天,又在酒店OT了大半晚,臨睡前來一個浸浴,是絕對舒服的一件事。 一早醒來,就是早餐的時間了。這一間有酒店式服務的 long stay apartment。係包括一個自助早餐的。食早餐的大 hall,也就是 reception 後方的餐室,在這一個空間感甚高的地方,看著直播的本地新聞,簡單地吃點東西再出門。不就是商務客人的最佳日常。 自助式的早餐,可以說是包羅萬有。最好的就是無間斷供應的咖啡。當房間內的咖啡唔夠飲既時候,出來早餐廳,幾乎任何時候都可以拿到一杯熱咖啡來享用。 簡單的美式早餐,就是肉腸,薯仔粒同炒蛋。整本上,每天都是這樣的配搭,吃了三天已經覺得悶。所以,我好多時都係要一片多士,或輕輕食腸仔蛋,加杯咖啡就出門。 上一間酒店,只住了7天,不需要洗衣服。而在這酒店,我已經踏入旅程的第三個星期,而且亦在 New York City 淋過雨,不得不幫襯洗衣房。洗衫既價錢經濟實惠的,酒店亦有旅行裝的洗衣粉出售,都算方便架。 最後,就簡單介紹一個泳池 & Gym。沒有帶泳褲啊。不然,不憧游泳的我跳落去浸浸水,也是一件開心的事。而 Gym ,很想做,但每天忙碌工作完,又要掛念著香港公司的事,有少少後悔放棄可以運動一下的時間。 住了兩星期,真正想當這兒是我在美國的家。有家的感覺,也有酒店的感覺,Homewood Suites ,名符其實,是一個 Home。出一個 long trip,住這酒店,可真是溫暖。
Translate

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Opened: 2000
  • Renovated: 2007
  • Number of Rooms: 88
The Homewood Suites by Hilton Rochester/Henrietta is in Henrietta, New York, and is one of Rochester's finest all-suite hotels. The Homewood Suites hotel in Henrietta, New York is conveniently located just 1 mile north of the New York State Thruway on Route 390. We are nearby to RIT, SUNY Geneseo, St. John Fisher, Nazareth University, University of Rochester, VA Medical Center, Strong Hospital Orthopedic Medical Center, Pluta Cancer Center, L3 Harris, Xerox, Kodak, Bausch and Lomb, Paychex, Wegmans, The Iceplex, Innovative Field, the Blue Cross Arena, and the Greater Rochester International airport. This Rochester, New York area Homewood Suites hotel is just down the road from the Marketplace Mall and a variety of restaurants. Our meeting room is great for holding evaluations, interviews, or small meetings. The Homewood Suites by Hilton Rochester/Henrietta, New York hotel features a complimentary hot breakfast buffet and a complimentary Manager's reception every Wednesday evening. Each hotel suite has complimentary high-speed wireless internet access. The Homewood Suites Rochester Henrietta, New York hotel also offers a fitness center, heated indoor pool, housekeeping, guest laundry, Suite Shop, and most importantly, friendly and efficient guest service. Make Yourself At Home.

Services & Amenities

Indoor swimming pool
Gym
Conference room
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportGreater Rochester International Airport
Distance to Airport13.63KM
Nearest Train StationRochester Station
Distance to Train Station19.4KM
Average Price FromPKR51064
Hotel Star Rating3