Top rated hotels in Henrietta

Comfort Suites Rochester Henrietta University Area
3.5/5101 Reviews
Nice looking hotel. Easy check in. Nice size rooms. Comfortable bed. Quiet, I slept well. Our room had king size bed, sofa/sleeper, small refrigerator, microwave, small TV, 2 drawers in dresser, desk, and table with 2 chairs. One of two bedside wall lamps was missing. There were sufficient electrical outlets and USB ports. The room was very clean. The notebook about the hotel was missing all of its pages. There is only one ice machine in the hotel and it was out of service during our stay, note on it indicated it was awaiting service. The bathroom was adequate size. Nicely arranged, with large counter space. Hair dryer on the wall. Shower/ bathtub combo. Plenty of hot water. The shower head had more than one spray setting. Typical cheap hotel quality toilet paper. No exhaust fan. Morning breakfast was sp****. Scrambled eggs and what I think was soggy french toast sticks, white bread & 2 types of bagels, 1 apple, 6 types of Kellogg cereals, boiled eggs, 3 types of juice (they were out of orange juice), coffee, and milk (they ran out of milk while I was there, both 1% & 2%). I went to breakfast at about 7:45 a.m., with breakfast being served 6:00 - 9:00 on the day I was there. Weekends have a later serving time. Room capacity was more than adequate, wasn't busy, but could hold a good number of people. Located next to the hotel is a Cracker Barrel restaurant. There is also a gas station right across the road. I tried hard to give a 4 star review, knowing their staff level is likely inadequate. It was between a 3 and 4, until I went to breakfast and the sp**** offerings and missing items and insufficient supplies tipped it to the 3 star. But, overall, I would stay here again.

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