With a stay at Aparthotel Adagio Heidelberg, you'll be centrally located in Heidelberg, a 4-minute drive from Heidelberg Castle and 12 minutes from SAP Corporate Headquarters. This hotel is 13.8 mi (22.3 km) from Hockenheim Racing Track and 0.8 mi (1.3 km) from Körperwelten Museum.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Aparthotel Adagio Heidelberg. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
Make yourself at home in one of the 162 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided weekly.
2024.07.24
Newly Opened Hotel with great staff. Prime location, if you are travelling by train. Breakfast was really good, with a wide choice of sausages and cheeses, spreads and cereal. Beds where very good, with hard mattresses (not everyone likes it, but if you have back issues it is the best to sleep hard)! Lighting at the bedhead a bit weird. Design should be rethought. You need two switches to switch that on. Maintenance needed to come by and show me :D :D We are planning a tour along the Neckar for next year and will definetely stay over again.
Our hotel is minutes from the riverfront, multiple transit stops, and Heidelberg’s main attractions. The historic sites, shops, and museums of Heidelberg Old Town are within walking distance, and Heidelberg Palace is within a 10-minute drive. We have over 6,000 sq. ft. of meeting and event space, on-site dining, and an elevated executive lounge.
GGuest User2023.12.12
We were so glad to see this fully renovated hotel open in time for our visit to the Heidelberg Christmas Market (original opening date was projected for the end of December). The Hilton Heidelberg is an incredible facility, surpassed only by the amazing team working to provide the best possible experience! We have never been so graciously welcomed by so many on the team, including the General Manager, Remmie. Margarita and Katerina took great care of us during check in and were even able to upgrade us to a Junior Suite - what a welcome surprise! After settling in to our room, we had the pleasure of meeting Lubeth in the Executive Lounge who took care of every need and made us feel so welcome - always with a smile! The management team is definitely committed to hiring the best, but they are also clearly committed to leading by example. Vladimir (the restaurant manager) made a point of introducing himself and checking to be sure we were enjoying our stay and Sonja was so gracious when we were visiting the restaurant. Brent stopped by while we were in the Executive Lounge to be sure we were enjoying our visit and asked if there was anything he could do to help. Tim (a Heidelberg local) took time to share some of his favorite spots around town, as well as the hotel amenities and make sure we made the most of our time in town! I cannot remember another hotel stay where I could name more than 1-2 people on the staff - this team truly made us feel welcomed and valued! Thank you for a such a great experience!
With a stay at NH Collection Heidelberg in Heidelberg (Bergheim), you'll be within a 15-minute drive of Heidelberg Castle and SAP Corporate Headquarters. This upscale hotel is 14.3 mi (23 km) from Hockenheim Racing Track and 0.6 mi (0.9 km) from Körperwelten Museum.
Enjoy a range of recreational amenities, including a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and bike storage.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Heidelberg? This hotel has 355 square feet (33 square meters) of space consisting of conference space and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 168 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.11.19
We walked to the hotel from the hautbahnhof, not far, about 800m A little far from the old town, maybe 20-30 minutes walk, but we got plenty of exercise. We could have taken a tram if we wished though from close to the hotel. Our Premium room was very good. Very spacious and comfortable. The bar staff were friendly and welcoming (especially Babu who we enjoyed talking to very much) Beer prices for the Heidelberger beer very competitive (unusual for a hotel bar) and a free drink for every day we didn't have housekeeping. The room was a bit warm for us but we would open the window to cool down for a while. Not sure how it would work in summer as the air-conditioning didn't do much. We would recommend this hotel and would stay here again if we return to Heidelberg.
Very Good
96 review
4.2/5
Price from
NZD 148
per night
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With a stay at Leonardo Hotel Heidelberg City Center, you'll be centrally located in Heidelberg, a 5-minute drive from Heidelberg Castle and 13 minutes from SAP Corporate Headquarters. This hotel is 14.2 mi (22.8 km) from Hockenheim Racing Track and 0.4 mi (0.6 km) from Körperwelten Museum.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at Frühstücksrestaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Stay in one of 124 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
MMoira M2024.05.18
This is a very nice, business traveler type hotel. Room was very comfortable and clean. We had a couple of problems, though: 1) we reserved a room with twin beds, and we were given a room with the beds made up as one king bed—we couldn’t separate them and it was too late to get a different room; and 2) the lights in the hallway on our floor didn’t work until they were able to fix them the next morning (that was worrisome). There was some renovation going on which seems to explain the lighting issue. The hotel was about halfway between the train station and the old town, with a tram stop almost directly in front, so it was very convenient.
With a stay at PLAZA Premium Heidelberg, you'll be centrally located in Heidelberg, a 4-minute drive from Heidelberg Castle and 15 minutes from SAP Corporate Headquarters. This hotel is 14.7 mi (23.7 km) from Hockenheim Racing Track and 0.1 mi (0.1 km) from Neckar Valley-Odenwald Nature Park.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 166 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.02.17
Fairly mixed feelings about our stay in the hotel. Upon arrival after a long journey I was surprised to learn that our 3 night stay and breakfast and parking must be paid in full (despite my credit card details being shared upon booking). That didn’t feel particularly welcoming. The hotel is in a good location for the old town. That said each nights sleep was heavily disrupted by the noise outside from traffic and people shouting etc. The breakfast is extremely average. Those looking for a hot breakfast will be disappointed to be faced with scrambled egg, boiled carrots (!), poultry sausages. No bacon, beans, fried tomatoes, mushrooms, hash browns etc. The bread rolls are cheap pre-baked. The fitness room is a tiny room not worth venturing to. Free weights up to 10kg! Room the size of an old fashioned airing cupboard. The staff at the hotel are friendly and nice. Heidelberg is beautiful. We had a lovely time. But I wouldn’t stay at this hotel again. There are much nicer hotels in Heidelberg..!
Discover the historic charm and natural splendour of southern Germany when you stay at Heidelberg Marriott Hotel. Located on the Neckar River our waterfront hotel combines comfort with deluxe amenities and a prime location. Our rooms and suite are intuitively designed for optimal comfort. Stay connected with high speed WiFi and sleep soundly on premium pillow top bedding. Elevate your trip to Germany by choosing our waterfront hotel with scenic river views and a private balcony. Stroll down the Altstadt, tour Heidelberg Castle or visit University Hospital Heidelberg. The main train station is easily accessed. Workout in the gym, de stress in our sauna or take a dip in our indoor pool. Indulge in a seared to perfection steak at GRILL 16 which features a terrace with scenic river views. Host your next meeting or event at our conference hotel. We have ample parking available, hi tech meeting spaces and superb catering, let our team help you plan your successful event.
GGuest User2023.07.31
Vrij groot van de bekende keten Mariott gelegen aan de oevers van de Neckar in deelgemeente Bergheim dat we voor 1 nacht geboekt hadden. Wij hebben vandaar de wandeling gedaan naar de Mittlerbrücke en terug en ik moet zeggen dat is wel meer dan 10.000 stappen, m.a.w. toch een stevige wandeling. De kamers zijn zeer ruim en van alle comfort voorzien. Er is ook een (zeer koud) zwembad, sauna en fitnesszaal. Het ontbijt, bij goed weer, kan je buiten nemen aan de Neckar, een echte meerwaarde. Het restaurant van het hotel maakt gebruik van hetzelfde terras. Parking is ondergronds en zeer ruim maar niet goedkoop. Mariott verstrekte de service die je er mag verwachten. Het werd een luxueuze start van onze city trip aan Heidelberg.
When you stay at Hotel Villa Toskana in Leimen, you'll be in the business district, within a 15-minute drive of SAP Corporate Headquarters and Heidelberg Castle. This spa hotel is 13.9 mi (22.3 km) from Hockenheim Racing Track and 17.3 mi (27.8 km) from Thermen & Badewelt Sinsheim.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an attached winery, a 24-hour health club, and a steam room. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Medici, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Leimen? This hotel has 15070 square feet (1400 square meters) of space consisting of conference space and 24 meeting rooms. Free self parking is available onsite.
Stay in one of 328 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.07.31
We have stayed at this hotel several times. Despite booking well in advance, we were given a room facing the kitchen. As it was very hot, the exhaust fan was very loud when the window was open. After speaking to reception, the lady treated us professionally. Despite the hotel being fully booked because of a concert, we were given a quieter room. That's customer service, and that in a hotel with 330 beds!👍 The breakfast is extremely good and perfectly organized. Bravo to the management.
With a stay at Hotel & Restaurant Hackteufel, you'll be centrally located in Heidelberg, a 6-minute walk from University of Heidelberg Old Campus and 12 minutes by foot from Heidelberg Castle. This hotel is 1.4 mi (2.3 km) from Neckarwiese and 2.4 mi (3.8 km) from University of Heidelberg New Campus.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and bike storage.
At Hotel & Restaurant Hackteufel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and irons/ironing boards.
GGuest User2023.06.21
My kid and I both enjoyed the authentic vibe of this historic hotel in the heart of Heidelberg. The central location was awesome, but we were immersed in the hustle and bustle of the restaurants below and the cleanup afterwards. It’s noisy (especially with open windows to catch the breeze) but not unexpected. Try to park in structure P12 as the hotel offers discount vouchers (10€/night) instead of the usual rate. We didn’t get a chance to try the restaurant but it looked lovely and the staff were all delightful, especially Dennis (who hooked me up with a much-needed coffee each morning and provided insider tips). Room Details: large size on the 3rd floor with two twin beds, a standing fan, fridge available but had to be plugged in, no coffee maker, no top sheets (but available in the hallway closet), bathroom had a corner shower, everything was clean.
The Best Western Plus Palatin Kongress Hotel and Cultural Center is located 12 kilometers south of historic Heidelberg, in the center of Wiesloch with easy access to the motorways A5 and A6.
There are 134 comfortable and spacious rooms all offering the comfort of a four-star hotel. All rooms are equipped with color television, pay television, radio, direct dial telephone, hair dryer, trouser press, makeup mirror, and in-room safe. In addition, the rooms have free Sky TV, coffee and tea making facilities and a free bottle of water.
Relax in the sauna with roof terrace and fitness area.
“The Restaurant” with winter garden and terrace treats you with regional and international specialties as well as selected wines. The “DenkBar” invites you to get together in the evening.
Operas, musical concerts or theatre plays - many cultural events take place at the Palatin.
Sixteen multi-functional rooms from 250 to 1270 square meters for meetings, seminars, an experienced team of technicians and internal equipment guarantee the right light and perfect sound.
Underground parking is available for a fee.
Local attractions include the historic cities of Heidelberg and Speyer, the wine and asparagus region, Kraichgau, the worlds leading Formula 1 motor speedway in Hockenheim, attractive golf courses and the car and technology museum and the Thermen und Badewelt in Sinsheim with the Concorde plane F-BVFB.
Enjoy our breakfast buffet at the rate of 18.00 EUR per person and per day.
Enjoy your stay.
GGuest User2024.01.29
Only one night, but very relaxing. The beds are very comfortable equipped with high quality mattresses. Windows are for self-opening. The bathroom is useful, but very clean. The location, in the middle of Wiesloch, well located to explore the surroundings walking. We were satisfied and would like to stay here again.
With a stay at Leonardo Hotel Heidelberg-Walldorf in Walldorf, you'll be a 2-minute drive from SAP Corporate Headquarters and 9 minutes from Hockenheim Racing Track. This eco-certified hotel is 10.4 mi (16.8 km) from Heidelberg Castle and 16.5 mi (26.5 km) from Thermen & Badewelt Sinsheim.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Restaurant Walldorf, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Walldorf? This hotel has 5048 square feet (469 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 161 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
6602mp2023.08.31
The Leonardo at Heidelberg-Walldorf was a wonderful find in a pleasant location. (It’s the one on Roter Str., not the one nearer Heidelberg.) It has everything you need for a weekend stay or for FRA airport (90 mins away). You do need a car to get there but parking is free. The rooms are large and have a small fridge, a safe and air-conditioning. There’s a TV with many international channels. The wi-fi is good. I found the bed very comfortable. In summer there’s an outdoor pool, which has a shallow end and is very suitable for children. There’s also an indoor pool, which is 1.5m deep and has no shallow end. Children need to be closely supervised there. Near the indoor pool is a sauna. There’s a bar, which isn’t always open because of the lack of local staff. However, the restaurant will serve drinks. The staff in the restaurant are wonderful, especially the host and hostess, who take great care to make sure that all the customers are well served. Since the restaurant is very popular, dinner reservations are essential. Breakfast reservations are a good idea too. Ms Hrg on the front desk was extremely helpful with everything. I really can’t think of anything that this hotel lacks for a nice relaxed stay.
Excellent
55 review
4.4/5
Price from
NZD 123
per night
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Latest Reviews for Heidelberg hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
GGuest UserOne of or if not the best hostel I have ever stayed in. Amazing staff who let us store our bags as we arrived early and gave us great recommendations of what to do in town, things we otherwise never would have know about. Location is prime, right in the heart of town and under the Schloss. The hostel is in an odd house and has an extremely warm and homely feeling. Has amazing décor in the common room with old photos of travelers, book swaps and maps showing where past travelers have come from. Kitchen is also great, has many amenities and once again has an awesome feel to it. Bathrooms were of a very high standard. Free breakfast was amazing too. Rooms also has lockers. I would kill to be back here. Would 100% go back to Heidelberg and Lottes.
GGuest UserThis hotel is really great. The house owned by an aristocratic family is different. It is magnificent as soon as you enter the door. The room is super large. The bathroom, cloakroom and bedroom are all very satisfactory. Although the price is relatively expensive, it feels worth it. The service staff are super enthusiastic. We took a taxi from the hotel to the Old Bridge, about 8 euros for Uber... In fact, you can walk there. There are also many restaurants nearby, and it is also convenient to go to the main train station. If there is a chance, I would like to stay in this hotel again.
Stayed here with family in May 2024. Very nice hotel, tastefully decorated. We stayed in the annexe, just 50m from the hotel in a very large room. Staff were extremely helpful and polite. Hotel is a 20 min walk to the old town but as hotel is close to the river we took our stroll that way. Highly recommended, we would stay there again.
GGuest UserWow. What a beautiful hotel with the nicest and most helpful staff I think I have ever met. So we were actually meant to be staying in an apartment in Heidelberg but the owner got in touch a few days before to say that there was an issue with it and can we stay in their sister hotel the BS boutique. We knew there had been lots of flooding the weeks before and I’m not sure if that is why but as we were offered a free breakfast and a partial refund we didn’t want to cause any stress so we accepted the hotel. Very glad we did as it was stunning and super clean with fantastic staff. Everything in this hotel is quality. The doors and windows had amazing sound proofing. Totally quiet at night and the comfiest beds and pillows. A big thank you for making our trip to Heidelberg special. It’s a beautiful city.
GGuest UserFortunately, we're able to cancel our reservation, literally the last minute for free. The hotel staff was really unprofessional, unfriendly, and unhelpful upon our arrival. One of the ladies behind the check in counter barely spoke English. We had to wait 30min before our rooms would be ready, she did not offer us to put away our luggage (after I asked we were shown in the o the storage room, nobody helped us carry the bags..ans the room was left with the door open and without any surveillance from the staff). There was no clean glasses by the water container. As we sat on the hotel restaurants terrace to wait, nobody came to ask whether we wanted anything to dirnk. We then went to check out the roof top terrace. It was dirty, full of dried leaves... No access to wc. After these few disappointing experiences within 30min upon our arrival, we decided to give friendly feedback to the staff and see our options for cancelation, especially if we're not offered a proper excuse and/or upgrade. We were told that they're very busy and that that's the reason they can't deliver good service (note: their main job in this industry is to serve their guests, us, thus). WE WERE THE ONLY PEOPLE, BOTH AT THE CHECK IN COUNTER, AS WELL AS RESTAURANT AND ROOFTOP. Very happy with our decision to cancel this reservation and to have found a much better place to stay in the town center (Qube Bahnstadt was really far from the old town).
GGuest UserConvenient location with easy access to both Autobahn and historic Heidelberg via tram stop just outside the door. Free, safe parking. Hotel owners trained in USA and speak fluent English. Unusual for a traditional German hotel, clean rooms are air-conditioned and accessible by elevator. Comfortable beds made for a great night's sleep. Wonderful breakfast included in price. Bar offers great food and astounding variety of spirits and cocktails. Car aficionados: take note of hood ornaments displayed in typically ”gemütlich” restaurant Stube. Wish we could have stayed for more than one night. Highly recommended!
韦韦Maintenance is underway near the railway station. In the past, the hotel had to cross a small bridge;
The room is more spacious. Compared with the hotels in Frankfurt, the heating in the room is sufficient. The front desk of the hotel has bread and coffee every day, which can be taken for free. The croissants are delicious;
The hotel breakfast is 10EUR/person, which is not suitable for the Chinese stomach and the variety is barren; there is a dining cart on the road in front of the hotel, and the roasted chicken legs are not bad, 2 euros apiece.
Overall recommendation.
IT IS A REGRET TO BOOK FROM THIS HOTEL. Since I wanted to celebrate my birthday in Heidelberg, a city I really want to visit, I made a reservation at this hotel to stay for 2 nights between 7-9 March. I was going to come to Germany either by plane from outside European countries. On March 7, there was a strike in Germany and the airports were closed. It was notified by the airline company on March 6 that our flight was canceled. We immediately informed the hotel about the situation and asked them to postpone our visit to April 7-9 and transfer the fee to this date, but they stated that the strike was not their problem and took the hotel fee for 2 nights from our credit card. Strike is an essential situation. In legal terms, this is called FORCE MAJEURE – “a common clause in contracts that essentially relieves both parties of liability or liability in the event of an extraordinary event or circumstance beyond the control of the parties, such as a war, strike, riot, crime, or war.” In case of force majeure, standard procedures cannot be applied. The hotel guest is not responsible and cannot be punished. The Mille Stelle City hotel, which turned the strike into an opportunity, charging for a service it did not provide does not comply with business ethics and is a shameful situation. Although accommodation cannot be made due to force majeure, the fee collected from the guest is not a fair gain. It is against consumer rights and even human rights. My flight was canceled due to the strike in Germany, I could not enter the country, the hotel canceled my reservation and charged the fee. Moreover, despite all my communication efforts, they were treated indifferently, saying ”the strike is not my problem”. Our emails were not answered. Not only could I not celebrate my birthday, but I was also unfairly victimized. It was a birthday I will never forget in my life. If you do not want to regret it, never book this hotel, which does not have well-intentioned management. I made my complaints about the hotel through different institutions. And I will continue my complaints and articles about this hotel on every platform until I get my justice.
GGuest UserThis hotel is in an historic building. The ceilings are high and our room was a deluxe double and very spacious. The breakfast buffet was delicious and had a wide variety of foods--from fresh baked bread, to make your own waffles, to cheeses, eggs and other foods. The staff at the buffet was very helpful and lovely. The hotel is well located just a few blocks from the Alstadt (old city) and it was easy to walk everywhere from there. It's also right next to the bus/tram station. However, a few things you need to know before you book this hotel. 1) The reception desk is only staffed until early evening. 2) Housekeeping is sporadic. We were there for 6 nights and the room was only cleaned once. 3) There is no air conditioning. We had a fan in the room and opened the windows and it was bearable at night, but not super cool. On a very hot day or night this could really be an issue. 4) With the windows open, it is really noisy, particularly because the bus and tram station is right across the street. 5) There is no shampoo or conditioner provided--only hand soap at the sink and body soap in the shower. However, there's a drug store across the street where you can get what you need. 6) There are small sets of stairs that you may have to go up and down on the floor where the rooms are. If you have mobility issues, try to ask about this when you book so that you get a room where this won't be an issue. We had a very nice stay, but those are things I would have liked to know before I booked, so I thought I'd include them in a review.
GGuest UserNice, small, simple hotel with very clean and spacious rooms. The reception is occupied from 15 - 19 a.m. with a very nice and extremely helpful young lady. Outside these times, contact with the staff is made by phone, but we didn't have to use it, because everything was in good condition. In addition, there are also contactless possibilities for check-in and check-out (e.g. electronic check-in terminal). We had booked two rooms (double and three-bed rooms). The very spacious double room was marked with very interesting ”Winter garden”-flair through a series of roof windows was equipped with a small kitchen, but we did not try it except for the coffee machine. Unfortunately, it was a little cold in the room as the heating did not entirely warm the whole volume. In the three-bed room our children had been in the room. Also here there was enough room and a coffee machine. The hotel is located near a train station. From there you are in a few stations at the Bismarck Square and can actually discover all Heidelberg conveniently. For cars the city is rather nothing. Also around the hotel are parking defects. The accommodation has just two guest parking places, each for €14 per day. According to the reception, a temporary parking card would also be for the respective city area for €10 per day available. That's why we didn't care. In the immediate vicinity there is a pizzeria ”Da Baggio” that looks very comfortable but probably is also well frequented. In any case, there was no place for us spontaneously. A few meters away, but still walking well to reach, the pizzeria is ”Da Vinci”. Prices are high, but the food is very delicious. For saving guests there is also a bridge service nearby.
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Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.