Western Motel by OYO Hattiesburg

Good customer service, but no Internet in my room as claimed throughout my five days stay. They have to improve and maintain what they claim...

This property advertises day and hour rates on its sign out front which leads me to believe this property is gearing itself to illicit activity or simply doesn't care and is just trying to squeeze money out of it as much as possible which is reinforced by its lack of cleanliness as well as general level of maintenance. Every single wall was covered by either dirt or markings of some kind that prompted me to leave after the first night. Nothing and I mean nothing was in a serviceable state, the place should be gutted or condemned and start over.

I asked for non-smoking, we were placed in a smoking room. This was our second trip here and the lady recognized us and put us in “thesame room you had last time” which was also thesame smoking room. The smell wasn’t overwhelming but at times it would wake me up. Why didn’t I ask to be switched? Because the smell wasn't overwhelming, it only occurred sporadically throughout but would go away. Why am I reporting it? Because she knew my reservation was for non-smoking, it’s her property I shouldn’t have to tease out via detective work that she put us in smoking when my reservation clearly states non-smoking. The bathroom was also in a worn down state. I got confirmation when I was visiting town for a 3rd time and the attendant at the front, being different from the other lady I had encountered on the first 2 occasions, told me those were smoking rooms and put me in a different room. The rooms are “outside” with just a walk from your car straight to your front door, and so it felt a little unsafe, nothing ever happened all 3 times we stayed but just having someone have access straight to your door from outside “feels” unsafe, especially with the area being where strays and other such pets and people walk around at night. Needless to say, we won’t be staying here again unless in absolute dire constraints.

The room had a smell to it and the curtain wouldn’t close all the way, I think I used a luggage or chair to put against the door and window to get it to close all the way. Especially since the was an “outside” room and people were walking from the street straight to your door. Wasn’t horrible, but I just remember feeling unsafe, and the floors were very dirty as in they hadn’t been mopped in a very long time. If you walked barefoot, when you got on the sheets, the soles of your feet were going to be brown.

Thanks for the friendly staff!

Very quiet the staff friendly