Fairfield Inn Hartsville

First let me start by saying this hotel helped us during a rough time .. Shameka (hope I spelled her name right was amazing. we had drove 8 hours thru a hurricane and had a hotel booked in Columbia SC and we got to that hotel they had cancelled our rooms I had 4 children with me and had booked 2 rooms can you imagine driving 8 hours and they just cancel your rooms without any notice. we called everywhere in the area and no hotels it is now 1am and we called this Fairfield Inn in Hartsfield and this awesome lady Shameka answered our call and said she could help us but she was 1 hour and 15 mins away from where we were we took it got there and she had everything ready for us .. she was amazing her empathy and customer service above and beyond we appreciate her so much

The staff is friendly and willing to address any issues that arise. We had an issue with our room. It took them a while to get us set up in a new room. The breakfast is average. There was not a lot of variety in the food options. The hotel was convenient to the places we wanted to go in Hartsville, Sam Kendall's and The Rooftop at the Mantissa.

The hotel is clean and staff are really accommodating and friendly especially Amanda at the front desk and Miss Ebony the chef who prepares the delicious complimentary breakfastes. The rooms are run down and in need of upgrading. They offer free parking as well.

As far as Fairfiels go this one is average. It's a decent place but their problem is housekeeping. My room was okay except for the sticky stuff on the desk, the bathroom sink looked like a cup of coffee poured out and not rinsed off, same with the toilet that needed to be cleaned then flushed. Breakfast is okay and on time.

My mother and I had rooms here for one night, and thank goodness it was just a night. Both of our rooms smelled!!! Mine was an overpowering smell of body odor (and running the fan did not help at all), my mom's room was a combination of body odor and an overly sweet smell (perfume?). The pillows (not the pillowcases) also smelled. The shower pressure was good, and the scrambled eggs were good - that's it. If you're thinking of saving some money and/or points by going off the beaten path of I-95 - don't do it. And yes, we did tell the front desk person when we checked out. This Fairfield Inn is owned and operated by SREE Hotels - I am NOT impressed. Marriott should be embarrassed.

Sandre and i stayed here with her aunt daphne on our long trip to NE. nice beds and ac. Some long black hairs in plaves in the room but not a big deal but then people stared at sandre when she wokr up for hef continental breajfast buffet as she stood in thr line and fixed a plate. Aunt Daphne brought her hardboiled eghs like usual and i snuvk out to the Rooster doen the street before the woke up so maybe it was just something only sandre experieced? has anyone expeiebced this here? Thanks for your southern hopsitality! probably wont come back ever

The hotel is new, with everything clean and working well. The new room layout, different from older Fairfield Inns, is great, very comfortable and quiet. The gym was excellent for a hotel of this size, with good equipment. The staff was helpful and the breakfast tasty and fully stocked. Recommended for anyone as comfortable, well priced lodging.

The Good - staff is always friendly accommodating and gracious. They will do anything to make your stay enjoyable. The Bad - this is a tired property in need of an upgrade. HVAC is not adequate for larger rooms. Lighting is abysmal in the rooms (maybe to hide things?). Mattress is so so. TVs are tiny in comparison to modern property. Furniture throughout is drab dismal and very 1990. The Ugly - some spots are just dirty. Rugs in hallway. Chairs in common areas downstairs. Ceiling in shower had huge hole with a terrible repair - partly hanging down. Overall it’s a huge disappointment. Feels more like a Best Western than a Marriott. In fact Marriott should be embarrassed.