Best Western the Grand Hotel Hartlepool
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1 night
1 room, 2 adults, 0 children
Best Western the Grand Hotel Hartlepool
Best Western the Grand Hotel Hartlepool
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We Price Match
Highlights
Delicious breakfast
Bar
Suite
Ideal location
Clothes dryer
+1 more
Amenities
All amenities
Property Description
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7.5/10
Overall nice and cozy ! Indian restaurant was great !
Surroundings
Airport: Teesside International Airport
(34.3 km)
Train: Hartlepool
(470m)
Landmarks: Artrium Gallery
(110m)
Landmarks: Hartlepool Memorial
(120m)
Landmarks: Suit Direct Stadium
(370m)
Landmarks: Mill House Leisure Centre
(420m)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Standard Room With Single Bed, Non-Smoking
1 Single bed
Non-smoking
Private bathroom
TV
Wardrobe
Desk
Check Availability
5
1 Double 1 Single, Non-Smoking, Family Room, Standard Room
1 Double bed and 1 Single bed
Non-smoking
Desk
Coffee maker/teapot
Iron and ironing board
Cable channels
Check Availability
5
Standard Twin Room
2 Single bed
Has window
Non-smoking
Desk
Coffee maker/teapot
Iron and ironing board
Cable channels
Check Availability
3
Superior Room with Double Bed-Non Smoking
1 Double bed
Non-smoking
Desk
Coffee maker/teapot
Iron and ironing board
Cable channels
Check Availability
1
Suite with 1 Double Bed and Sitting Area - Non-Smoking
1 Double bed
Non-smoking
Cable channels
Check Availability
6
Standard Room with Double Bed-Non-Smoking
1 Double bed
Non-smoking
Desk
Coffee maker/teapot
Iron and ironing board
Cable channels
Check Availability
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Average for similar properties in Hartlepool
Stephen Redpath
January 5, 2026
Centrally placed in Hartlepool staff were excellent and bedroom decent size too weather was atrocious but room was lovely and warm .
Guest User
May 2, 2026
A fantastic hotel with very friendly, helpful staff.
The only downside is, despite being on here as having secure guest parking, this isn’t the case if you stay on a week day
Guest User
March 17, 2026
I had a satisfying stay at this hotel and felt that it was definitely worth the money. The pricing is fair, and you truly get what you pay for in terms of comfort, service, and overall experience.
Shai Hussain
September 1, 2025
Amazing stay. The customer service was impeccable from the off, very clean, all the necessary amenities, and a super comfortable bed and pillow.
Kevin storm
February 1, 2026
I was booked in for 3 nights, however on the last night of 27th Jan, i received a knock on my room door at approx. 1900 hrs from Grand Hotel staff and was informed, that I needed to vacate the property by 2100 hrs due to hotel fire system not functional, so could not guarantee safety of guests ?, no alternatives were provided, and that I needed to arrange alternative accommodation, no help was provided from Grand Hotel Staff. I managed to get a booking in the local Premier Inn which was much more expensive, I expect a refund for the night not provided by Grand Hotel, and payment of alternative accommodation of Premier Inn, Please confirm with Best Western.
The refund for the affected night has been successfully processed.
Please find the Best Western refund confirmation slip attached for your reference., and advise Trip Refund process for the completion of the refund process. please confirm and i can be contacted on kvnstorm@yahoo.co.uk, thank you
Guest User
December 7, 2025
Breakfast food was good, but most of the time not enough for customers. Only one person serving.
Renata Tsujioka
July 28, 2025
This hotel is settled in a lovely old building and have a special style that keeps original features.
The rooms are huge! And really comfortable.
Guest User
May 8, 2025
This hotel was booked for my engineers, they commented on how clean it was and how friendly the staff were.
On tour III
July 20, 2025
Overall nice and cozy ! Indian restaurant was great !
Services & Amenities
Restaurant
No additional info available
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 22:00 on your check-in day, contact the property in advance
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Opening hours [Mon - Fri] 07:00-09:30 Open
[Sat - Sun] 08:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
Local hotel name: Best Western the Grand Hotel Hartlepool
- Number of Rooms: 48
Phone:+44-1429650406
Email:customer.relations@bestwestern.com
Originally a former British Railway Hotel, Best Western The Grand Hotel in Hartlepool has recently been lovingly restored and refurbished to a high standard. For travelers visiting Hartlepool, Best Western The Grand Hotel is an excellent choice for rest and rejuvenation. The grand, iconic building is recognized throughout the city and is well-known for its family-friendly environment and proximity to great restaurants and attractions. Having undergone a refurbishment the hotel boasts a range of fully equipped bedrooms, onsite dining, hi spec lounge and a stylish fully stocked Bar 1899; once you stay with us, you wont want to leave.
You might be wondering
What are the check-in and check-out times at Best Western the Grand Hotel Hartlepool?
Check-in at Best Western the Grand Hotel Hartlepool starts at 15:00, and check-out is at 11:00.What are the check-in and check-out times at Best Western the Grand Hotel Hartlepool?
Are pets allowed at Best Western the Grand Hotel Hartlepool?
No, pets aren’t allowed at Best Western the Grand Hotel Hartlepool.Are pets allowed at Best Western the Grand Hotel Hartlepool?
How much does it cost to stay at Best Western the Grand Hotel Hartlepool?
Room rates at Best Western the Grand Hotel Hartlepool vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.How much does it cost to stay at Best Western the Grand Hotel Hartlepool?
How do I get to Best Western the Grand Hotel Hartlepool from the nearest airport?
The closest airport is Teesside International Airport, which is about 33 mins from hotel by car (34.3 km) away.How do I get to Best Western the Grand Hotel Hartlepool from the nearest airport?
What’s the cancellation policy at Best Western the Grand Hotel Hartlepool?
The cancellation policy at Best Western the Grand Hotel Hartlepool depends on your room type and booking terms.What’s the cancellation policy at Best Western the Grand Hotel Hartlepool?
About This Property
| Nearest Airport | Teesside International Airport |
|---|---|
| Distance to Airport | 34.35KM |
| Nearest Train Station | Hartlepool |
| Distance to Train Station | 0.47KM |
| Average Price From | PKR34023 |
| Hotel Star Rating | 4 |