Comfort Inn & Suites Harrisonville

Two night stay in three different rooms. Originally, I was only going to stay one night, but circumstances necessitated an additional stay. The first night (accessible room), USB and 110v outlet connecters panel under lights were very loose and, although irritating because cords had to be placed just right in order to work, it was tolerable. When it was necessary to stay an additional night, I was hoping that the room would at least be as tolerable, but that same panel under the wall lights in the double queen room did not work at all. Since power connections are rather important in this era of electronics, I requested another room. That room was completely missing the USB connections. Gal at the front desk did not seem that concerned out it, instead blaming previous customers for the destruction of the USB connecters. Part of what is signed for when a room is rented is the customer promise to pay for any property destroyed. If they actually ever charge customers for that, why is the additional funds not used to replaced whatever was destroyed? Instead, the rooms continue to degrade, with some accommodations made when/if a customer complains. Most of the non-working amenities (like the out of order ice machine on the second floor) are passed over with an disinterested attitude. BTW: I had to scrounge up my own power hub just to keep my electronics from being dead in the morning when I left. Comfort Inn and Suites sure is not what they used to be. Very disappointing and I will be staying elsewhere for future hotel needs.

Terrible place. Just avoid. Front lobby wasn't bad. Third floor smelled like wet socks and room smelled like cigarettes. Shady place. We have a feeling that the charges on our credit card for the room will have to be fought at some point. Staff stated credit card will be refunded in a few days. Shady place and not clean.

Told front desk human blood was on a window curtain & was told maintenance would come replace it. After a day away I came back and was told there are no extras and blood is still in the room my 70 yr old mother is staying. Day 3 I ask if they can at least clean it…Sure just let us know when you’re out of the room. I tell front desk @9am I’m leaving… I get back around 3pm to find blood Still on the curtain. I proceed to get a bleach wipe and clean it myself and walk to the front desk. When I get there she asks if I’m leaving I say I left when I told you”I am leaving.” This morning. “O sorry there was confusion. I never received any compensation for 3 nights with HUMAN BLOOD spread in the room!

The beds are very comfortable and after a long day of driving fell right to sleep. There were some problems with the tv sound and the man at the front desk tried to fix it. It worked for about 5 minutes and the sound went out. We were so tired it didn't matter. When we checked out, we mentioned it to the front desk and the maintenance man was there and went right up to fix it. Nice to know they really care about the customer's experience.

Nice and clean hotel. Very typical for this brand of hotel. The staff was nice and helpful with any questions about anything I had and had no issues with anything. Location was nice because it is right off the interstate and close to Kansas City about 40 miles away and a good hot breakfast.

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If you are looking for a quiet night sleep, this is not the place. Our room overlooked the interstate, so road noise. The walls are paper thin, so we heard every word and bodily function of BOTH neighbors. There were empty toilet paper rolls in the bathroom. Multiple missing light bulbs through out the room. Ironing board in the bathroom (no closet). Fire alarm not connected to the wall. The staff was friendly. The common areas were clean.