Hotels Near VapeLand in Harris County

New hotel, facilities are still relatively new, the design is reasonable, the details are in place. Next to the Shell gas station, 2 minutes walk from Ole, you can squeeze to the last second. Although it is simple, breakfast in the United States seems to be the same.

Had 1 of 2 rooms cancelled before arrival. Was told one room was cancelled due to an issue with my cc which was bs. Was told the hotel was full but they can figure something out for me. They found me a second room but it was with a King bed. So I have three beds with five people. One of the rooms did not have any towels. I called the front desk to request towels and was told the hotel did not have any towels to provide and that a manager is going to buy some tomorrow. After complaining to the front desk I called Hiltons Customer Service. Hiltons Customer Service told me to call back at 8am in the morning and ask for a supervisor. I get a knock on the door at about 3am and the front desk person brings me two pool towels a floor towel. I was also assured this would not be an issue moving forward. The next morning complimentary breakfast was completely gone by 730am and once the food is gone that is it until the next day. I get back to my room the next evening and I have two large dry towels in my room. I call the front desk and ask for an additional large towel, a few middle size towels, and a few wash cloths. I was told the hotel did not have any to provide. The towels were an issue the entire stay. The complimentary breakfast was available until the food was gone and not continuous throughout the stated breakfast time. Each day I would get I would have to go back to the front desk because the keys had to be reset as the doors would not unlock. The hotel manager stated they would provide additional point to my account because of the terrible experience but I have yet to see any. You may wonder why I would not just go to another hotel……After the first night I tried to relocate to another hotel but a baseball tournament had all of the area hotels completely booked.

1 night stay. 1st, our key cards didn't work. No big deal, went to the front desk and had the card activated. Went for a swim in the pool a bit after 9:00 pm, went to the pool & my key card denied me access. Returned to the room, looked on the website and could not find any information about pool hours. Decided to call the front desk. This was where things got REALLY frustrating. I dialed 0 and got a recording to press ”3” etc. Did this many times and could not get through to the freaking front desk. Thought maybe I was doing something wrong and had my husband try. No dice. Gave up bc I didn't want to ruin a perfectly nice night. Swam briefly in the pool the next morning. It was warm! Yay! It is a very small pool. Breakfast was pretty good.

There were some good shops around. Breakfast buffet here is the best. Room was big enough. I want to use it next time.

Upon arrival everything looked good. Friendly valet. Small elevators but not the end of the world. No fridge or microwave in the room. Had I known I would not have chosen it. Bathroom was not that clean. Hair in the sink. The Hilton need to get with the times. Outdated cable in rooms. By now you should be able to connect to your streaming services in rooms. No hot water in the mornings. This hotel is way overpriced and not luxurious at all. I would not recommend

Pre-game prior to Astros/Tigers playoff game, hotel was busy. Desiree (Supervisor) managed to keep not only our group happy and comfortable with drinks , food and great service but had her staff of servers and bartenders coming in with their A game. Amazing job and great attitude for such a frenzied environment. Well done.!!

We are very disappointed with what we endured during check-in on 30 MAR 2024. A reservation for a NONREFUNDABLE, one bedroom king suite was made on 11 FEB 24, and the PAYMENT POSTED to my credit card on the 13th...weeks before we could even buy tickets for the game on MLB.. We've stayed here many times specially going to Houston for baseball games. This day, we arrived at the hotel at 2:15 pm. The gentleman at the counter was very polite and said that ”our type of room wasn't ready yet; check-in is at three”. No problem... we totally understood that. We had a four hour drive; arriving early and having to wait is on us. We made ourselves comfortable in the lobby. Things went drastically downhill for the next almost three hours. I got back in line about every 30 minutes while watching the lines steadily grow. Second trip to the desk... he's still pleasant; room is not ready. Third trip up a young lady (pregnant...sorry I didn't get any names) is ready to assist. She said ”there aren't any king suites available; I'm going to switch you to two queen beds.” I said no... I reserved a one bedroom king... I'll wait. On my way back to my chair I told the guy whom originally helped me what she said and he reassured me that I'd get the king. Fourth trip to the counter. It's easy to see that he's getting as annoyed with me as I am with this situation... and quickly says I'm doing reconciliations (or whatever word he used)... I'm trying to find rooms). I go sit back down with my husband, 11yo granddaughter, and her friend... and our poodle. Fifth trip to the counter and I'm in no mood for the nonsense I'm about to endure. The guy says ”I'm sorry ma'am I'm going to have to give you a two queen suite; there aren't any king suites available. The young lady decides to interject ”it's beyond our control” in my conversation instead of continuing on with the customer in her line. My husband and I were not happy about two queen beds. First of all he's 6'2” and secondly, we didn't want to sleep next to two giggling 11 year olds, hence the reason I took the necessary steps that I did. We wanted what we had reserved and PRE-PAID for. I then asked what's the difference in price between the two room types to which she said there isn't any. Oh my God... I replied there had better be and I want to speak with the manager. I'm not sure but I think the next lady that came to assist was an assistant manager because the manager wasn't available at that moment. She was helpful and mysteriously found a one bedroom king suite. We just needed to wait for it to be cleaned. While we waited the manager; a very nice gentleman approached us. I explained everything that had transpired. I declined his offer to give me ”some points”. Points were NOT going to fix the fact that we arrived in ample time to get checked-in, changed, and go to the ballpark so the girls could get autographs. That was taken from us...COMPLETELY RUINED and points was NOT going to fix it. For that represe