Mat_C220
August 27, 2023
We stayed here for one night over the August bank holiday. Our double room was extremely basic especially considering what we were charged for it. The bed was fine but everything else was extremely basic. The room was not dirty but considering it was ‘refurbished’ it seemed tired in places (damage on the wall, carpet stained, desk in room was battered, Wi-Fi did not work, toilet would not stop flushing, dodgy catch on the bathroom door). Breakfast was a farce. Looked like one very stretched lady doing everything. Coffee in a flask that ran out (but no one checked), lots of items on the menu missing (no brown bread, selection of pastries turned out to just be crossiants, no fresh fruit as advertised and the yogurt tasted off). The cooked breakfast was not exactly impressive (4 1/2 mini mushrooms, a small portion of beans, an egg, a not very nice sausage, a couple of rashers of bacon and actually some really nice hash browns). Nothing got replenished all the time we were there. I did mention that the Wi-Fi did not work - I was told it worked for them. Neither my wife or I could connect throughout or stay. I mentioned the missing items too .. and I was told they had run out of bread. This is a real shame and I hate writing poor reviews. It’s a nice location and ideal for visiting family who live close by. However, it was thoroughly underwhelming and not value for the money we paid.