NCC Garden Villas is a popular choice amongst travelers in Hanoi, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, infirmary, kitchen. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, air purifier, bathroom phone, carpeting, cleaning products. To enhance guests' stay, the hotel offers recreational facilities such as badminton court, hot tub, sauna, fishing, spa. Discover all Hanoi has to offer by making NCC Garden Villas your base.
Sstbkk712019.10.02
If you are an international traveler avoid this place. Finding the main reception building was a challenge even for the taxi driver as there was no signage. No convenience store or anything within the convention center campus or nearby. The reception staff was curt and demanded deposit in cash as the pos machine it seems didnt function. And she wanted to hold my passport as guarantee which is ridiculous. The room was basic. No working desk. Toiletries were substandard. Only couple of hangers to put ones clothes. Tiny fridge with just two bottles of water, a red bull and a coke ( for which they demand 100$ cash deposit)!!. TV channels didn't work. Restaurant and room orders closes by 9.30pm. So one have to sleep hungry if you dont stock food or eat dinner early. Morning breakfast is very thin spread and they begin to clear up by 9.30am. I asked for an additional coffee packet (3-in-1) and they refused and said no more!! The only positive is the ambience of the lawns outside the villas. The property is better for budget conscious tour groups who want to stay put in one villa, home style. Business visitors should avoid this place.
Rules for using the apartment.
- Check-in time: 14:00.. Check-in is automatic
- Check-out time: Before 12:00 Check-out date.
- Please provide full passport and visa photos to register for stay.
- Stay with the correct number of people registered in advance and provide full identification documents as required by the manager
- Do not litter in front of the room. There is a trash room in the hallway of each floor (near the elevator).
- Protect the property of the apartment when using.
- Please do not use towels to wipe grease stains, if damaged, compensation will be required.
- Do not make loud noises, disturbing other customers in the surrounding apartments.
Do not smoke in the room, building, elevator, non-smoking area.
- Do not use prohibited substances, stimulants as prohibited by Vietnamese law.
- Uncivilized and impolite behavior will be asked to leave.
- Violations of Vietnamese law will be held responsible before the law.
- Loss of issued membership cards will be compensated.
Note: if there are more people registered to stay, please notify and update information or you will be punished.
Services
1. Room cleaning service is supported like a hotel. Or upon request (please notify one day in advance and desired time).
2. Intensive cleaning service (change new towels, bed sheets, free support 2 days / time or basic cleaning every day (collect trash at the apartment.
3. If the customer does not need or wants privacy, the apartment has available detergents and cleaning tools, trash bags. The trash room is located in each hallway of the floor so it can be easily found right away with the door marked '' trash room '' (Trash Room)
If there is any problem, please let me know.
During the time frame from 14:00 - 18:00. Staff can come to support immediately.
During the time frame from 18:00 - 22:00. We can guide you on some issues related to responding to messages. If not, please wait 30 minutes for my staff to handle it.
22:00 - morning. During this time, the staff can rest. So it may have to be fixed the next day?
In cases where it cannot be repaired (air conditioner is broken). We will change the room for you the next day
Thank you
GGuest User2024.11.14
Clean and spacious apartment. The landlord prepared a nice apartment for me. The money I spent was worth it. I recommend booking a room here. Thanks to the landlord for helping me to have a smooth business trip. The car service was very good. The restaurant you recommended to me was very delicious. I will recommend this place if my friends come to Vietnam. Have a lucky day.
With a stay at JW Marriott Hotel Hanoi, you'll be centrally located in Hanoi, within a 15-minute drive of Hoan Kiem Lake and National Exhibition Construction Center. This 5-star hotel is 6.3 mi (10.1 km) from O Quan Chuong Gate and 6.3 mi (10.2 km) from Hanoi Opera House.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy French cuisine at French Grill By Jean-François Nulli, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 a.m. to 10:00 a.m and on weekends from 6:00 a.m to 10:30 a.m for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 17 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self-parking is available onsite.
Make yourself at home in one of the 450 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wired Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
GGuest User2023.05.07
It was one of my best stays in these 10years. The property gives us laid-back feeling with lake view from huge windows. People nowadays prefer to build up many stories, but this property has 8 layers. This low layered building makes us feel more comfortable feeling. It reminded us we were nature being. From the first touch was great. The club lounge personnel did hard work to meet our request of the room that I had asked them in a last minute. Ms.Sunny, Ms.Thu welcomed us with big smiles and Ms.Tram Le who is a loyalty manager came out to greet us in very polite way. I was really impressed. She is a very thoughtful person that she gave us 120% comfortable feelings even after checking out. She allowed us staying club lounge and spa area until our departure to the airport. (My flight was mid night)!! Everyone was great and kind in the club lounge. Ms.Sua, Ms.Thoa and Mr. Linh Do. They are really kind well noticed. Food was good but most of them are Korean food. If there were more Vietnamese local food, it would be nicer. Our room was beautiful. We were assigned to a suite room with lake view. It was spacious. Interior was calm and cozy. Amazingly, every single person working this hotel is very professional. I know how hard to hire such high-quality service provider nowadays but all of them are on very high standard. Swimming pool and sauna area was very nice. It took off our tiredness in a day. There was huge jacuzzi, sauna and shower room. The swimming pool was warm heated, and we could swim even at nighttime without freezing. The people working there were also very attentive with warm attitude. There is a very local town just in front of the hotel. You just get into a small street inside. It is so much fun to take time to explore there. You will see the local people life there. There are so many small shops like barber, butcher, Vietnamese noodle house, fruits shop, laundry shop, sinh to stand etc. I would like to be back this hotel again. Everything was really nice. If you are thinking where to stay in Ha Noi, I am sure this hotel is the best choice. とても素敵なホテルでした。働いている人、部屋、雰囲気、プール、サウナ、ジム、朝食、クラブラウンジ。全てにおいて平均値が高かったです。 最近ベトナムでは高いビルが流行りでどんどんホテルも高層化していますが、このJWマリオットはあえての8階建て。直前にインターコンチネンタルホテルの69階に泊まってから来たのですが、この低層仕様がむしろ人間としてほっとする空間であることを痛感しました。また目の前が国際会議場で広々とした池が広がっているので、都市にありながらもリゾートっぽさも感じられ、リラックスできました。 部屋はジュニアスイートにアップグレードしていただき、朝食も本来ならばラウンジでとるはずだったのですが、JWカフェで食べてもいいよ、と仰っていただきました。 ステイを楽しんでほしいから!とチェックインを担当して下さった方が仰っていましたが、本当にその言葉通りすべてにおいて私たちのステイが良いものになるよう心配りを随所でしてくださいました。 ハノイの中心部からは離れていましたが、バイクを借りたので問題ありませんでした。バイクでバッチャンに行ったりオールドタウンに行ったり、西湖の周りを回ったりとかなり忙しく過ごしましたが、日中の街中の喧騒からホテルに帰ってきてリラックスできるギャップが私たちのスタイルには合っていました。 プールは温室温水で夜運動がてら泳ぐには丁度良かったです。サウナエリアも綺麗で、水風呂はありませんが氷の出る部屋(?)と巨大なジャグジー、シャワーの個室が4つとラウンジャー2つ。着替える場所も広く清潔でした。 クラブラウンジも営業時間が長く、プールサウナが22時までで、そのあと水分補給に立ち寄れるので便利でした。また子供の時間制限もなく良かったです。その代わりラウンジの雰囲気を保つため、スピーカーで電話をし始めた方にやんわり注意をしたり、トングを使わずに手でクッキーを取っている人にトングを使ってくださいね、とラウンジの方が優しく仰っているところにプロフェッショナルな姿勢を感じました。大人子供関係なく、きちんとマナーを守ってある程度の静かな雰囲気を保つためにホテルの方
Outstanding
211 reviews
4.7/5
Price from
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per night
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"SERVED APARTMENT FOR RENT - VINHOMES" . It is the perfect choice for your short-term vacation or long-term business trip WHY NOT HOTEL? It is difficult to find intimacy, coziness and comfort in a hotel. But here, you can find it It is also not difficult to find amenities such as: Restaurants, cafes, gyms, swimming pools, cinemas, ... just a few steps away Accommodation WHY VINHOMES D'CAPITALE? VINHOMES is the most luxurious apartment brand in Vietnam belonging to VINGROUP - Known to international friends with the VINFAST car brand. High-class, luxurious and classy apartment standards equivalent to 5-star hotels here. "ALL IN ONE" - Customers can find everything at the foot of the building such as: VINCOM MEGA MALL shopping center (on the 1st floor), grocery stores, cafes, or Korean, Japanese, Vietnamese restaurants (on the 1st, 2nd, 3rd floors of the building). Gym and indoor swimming pool (on the 3rd floor) or outdoor swimming pool, park and children's playground (on the T floor). Landscape with lots of trees, next to the lake, bringing fresh and airy space. The apartment space is extremely spacious and convenient: You have full use of the apartment including 1 bedroom, 1 King bed, 1 bathroom, 1 living room, 1 kitchen, 1 balcony. Cleanliness is always our TOP PRIORITY. VINHOMES D'CAPITALR's location is considered the most central place in Cau Giay, easily connecting to Chinese and Korean streets... to Keangnam Landmark72, National Convention Center, entertainment areas,... Amenities that guests have the right to use YOU HAVE FULL FREE USE OF FACILITIES SUCH AS: You can enjoy the night view of Hanoi, have time to relax with the sofa and 55" smart TV in the living room. The apartment has a private bathroom with shower and free toiletries. High-class 2-way air conditioning. Hot water is automatically provided 24/7. Guests are prepared with plenty of towels for each trip The kitchen space is equipped with a microwave, refrigerator and stove, family position. There is a washing machine, iron, and a clothes drying area in the apartment that you can use during your stay. Free Netflix WiFi, high-speed Internet, and cable TV. Free coffee is prepared for each of your trips. FREE daily towel change (or according to customer needs). FREE cleaning every 2 days. Swimming pool and gym are provided free of charge for trips of 30 days or more. In addition, the building also has a Business Lounge system for each meeting with your friends and business partners. We can add what is missing when requested, do not hesitate to message me if you need support.
GGuest User2025.01.21
If you're young and looking for a place with excitement, you might be a bit far away in terms of time in a taxi, if your OK with that, this is the spot to be. We asked for a higher floor and the boss looked after us, surreal view of hanoi!!!! You honestly feel like you walked back into your apartment at home, they have a proper sized fridge better for longer stays. full kitchen with everything from chopsticks to your favourite sauce. Anything you need extra, check your wardrobe. A/C in EVERY ROOM, portable heater, warm smile from security you feel at home. ******** only draw back was the sliding door in the living room had been damaged and didn't close properly, so it was cold if you didn't put the portable heater on. If you can survive 10mins in cold while the portable heater kicks in. This is the spot to be ********
With a stay at Grand Plaza Hanoi Hotel, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Vincom Tran Duy Hung. This 5-star hotel is 5.1 mi (8.2 km) from O Quan Chuong Gate and 5.2 mi (8.3 km) from Hanoi Opera House.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.Enjoy international cuisine at Le Jardin, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 618 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
JJaciel Joyce2024.01.02
The location is really great. Near vincom mall, the breakfast is great too. All thr staff are very helpful
With a stay at InterContinental Hanoi Landmark72, an IHG Hotel in Hanoi (Nam Từ Liêm), you'll be steps from Keangnam Landmark Tower 72 and a 3-minute drive from Indochina Plaza Ha Noi. This 5-star hotel is 1.4 mi (2.2 km) from Vietnam National Convention Center and 2 mi (3.3 km) from My Dinh National Stadium.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy international cuisine at 3 Spoons, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 30785 square feet (2860 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 359 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access is available. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
TTuck Chuen2024.03.29
Lovely hotel with friendly and helpful staffs. The room are very clean comfortable. Good breakfast with variety of choices. Excellent service from the club lounge team especially Thao, Thuy and Anh. Overall have a wonderful experience at Intercontinental Landmark 72.
Set in the heart of Hanoi, Novotel Hanoi Thai Ha is an inspiring city hotel with a variety of accommodation options and facilities. Our hotel is an ideal destination for all travelers where you can enjoy a modern, uplifting and relaxing atmosphere. You can also experience different tastes from all around the world in one of our restaurants and bars. With its wide range of meeting rooms, ballroom and event venues, the hotel is also the city's perfect place for meetings, conferences, weddings and events.
GGuest User2023.06.30
I checked into the Hotel on 21st June for a 4 night stay. Right from the poor “Check-In” experience one could get a feeling that something was amiss... I had multiple “sub-standard” experiences in this relatively new property. To highlight a few.. • On the 1st night, I ordered for a Vietnamese Grilled Fish (Medium rear), but what I received was a “Well done”, over cooked, almost fried fish. There were almost no attendants at the only restaurant at the hotel at 10:30pm. • On the 3rd day at despite the restaurant being empty at breakfast, all the salad bar servings were empty at 9:45am. There was not adequate bread in the bread baskets. When I pointed to the restaurant manager that the breakfast buffet is available until 10:30am, I was told that the serving bowls are empty as the team was all busy preparing for a 500 pax lunch later in the day (24th June)…..honestly not sure this was an acceptable answer. • On the 3rd evening at 10:15 pm, when I tried to utilize my complementary welcome drink at the bar, I was told the bar attendant was not available and the drink cannot be served. • Despite requests for coffee sachets to be placed in the room during daily housekeeping service, the same were never placed. However, had to personally make a call for the same every day. • There was no Iron and Ironing board in the room. • The hand sanitizers installed in the elevators were empty and not operational. • The air-conditioning in the lobby never seemed to work. Despite repeated requests to meet with the GM, it was only on the 3rd day was I told that the GM is not available for the week as he is on an official trip. Ironically the Rooms duty manager (2nd in charge after the GM) was also not available. Would not recommend this property for a stay.
Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodation with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness centre, sauna facility and free parking on site. Guests enjoy free early check-in and late check-out. This non-smoking hotel is just 1.2 km from Giang Vo Exhibition Centre an 1.8 km from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 2.2 km away, while Noi Bai International Airport is accessible within a 20 km drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Minibar and tea/coffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.
GGuest User2023.11.19
I stayed for two nights at Club Junior Suite. The staff were friendly and helpful. Room condition and staff service were impeccable. Especially, I was impressed with the service provided by Ms. Oanh, who tried to give the best service to my family. She well understood our needs and arranged everything to make our stay at the hotel comfortable and enjoyable. However, I am slightly disappointed with construction work underway during my stay. I was unable to fully enjoy all the facilities.
Giang Vo Convention Center | 5.7km from Vàng Bạc Ngọc Khánh
With a stay at Dolce by Wyndham Hanoi Golden Lake, you'll be centrally located in Hanoi, a 9-minute walk from Vincom Center Metropolis and 14 minutes by foot from Lotte Center Hanoi. This 5-star hotel is 1.5 mi (2.5 km) from Ho Chi Minh Mausoleum and 1.6 mi (2.6 km) from Ba Dinh Square.
Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Modern European cuisine at F29 LOUNGE & RESTAURANT, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hanoi? This hotel has 5813 square feet (540 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 342 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
GGuest User2023.04.26
What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.
In the heart of Hanoi, Sen Grand Hotel & Spa managed by Sen Group is within a 5-minute drive of Museum of Ethnology and Lotte Center Hanoi. This hotel is 1.6 mi (2.5 km) from Vincom Center Metropolis and 1.7 mi (2.8 km) from West Lake.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a steam room. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and minibars. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.05.07
The Sen Grand Hotel is the perfect blend of affordability and luxury. As a luxurious yet budget-friendly hotel, Sen Grand consistently delivers superb value with high-end amenities you'd expect to find at a much pricier hotel. From the moment you step into the lavish lobby, you're transported to a space that feels indulgent yet accessible. The lobby features plush seating, ambient lighting, and contemporary decor that make you feel like a million bucks without breaking the bank. The executive room is a spacious suite featuring a comfortable king bed, desk, flat-screen TV, and free Wi-Fi to keep you connected. But the highlight has to be the large rooftop swimming pool, big hot tub in the room, fitness center, and restaurant on-site. You'll never want to leave! The pool is warm and inviting, perfect for swimming laps or lounging on a pool floatie. After a long day of exploring, the hot tub is the ultimate relaxation station for me with the maximum privacy I can enjoy. From the generous amenities and modern decor to the friendly staff,Sen Grand provides a level of comfort and quality that can't be beaten for the price. If you want luxury without the hefty price tag, Sen Grand is the obvious choice. You'll live your best life without breaking the bank at this affordable yet upscale hotel chain. With Sen Grand, five-star style and service are well within your reach.
Excellent
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4.4/5
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No.5
4.7/5
27 review
HaLa Housing Vinhomes Green Bay
Quan Nam Tu Liem, Hanoi | 1.29KM from Vàng Bạc Ngọc Khánh
"Good Location"
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No.6
4.0/5
71 review
Vinhomes Green Bay Apartments
Quan Nam Tu Liem, Hanoi | 1.29KM from Vàng Bạc Ngọc Khánh
"Great stay!"
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4.6/5
Outstanding
GGuest UserI chose this hotel for my group of ten visiting Hanoi for three days. It had to meet these conditions: 1. Located in French Quarter, beloved for it's beautiful architecture; 2. Front a main street for vehicle access; and 3. Rooms on the ground floor or reached by elevator. 4. Reasonable room rates The hotel offered more: suite rooms, one with a balcony facing the street, washing machine and dryer in each room, proper bathrooms, pleasing decor, and excellent service. Opposite was a shop selling pho and bun. The owner was very friendly, the food excellent. He even offered me tra da free. A few doors away was a shop selling banh cuon, my favourite breakfast, again tasty food, and VND5,000 tra da to go with the meal. The owner herself, although hardly managing to speak English, was friendly and extremely helpful, while two if the staff spoke good English. I will definitely stay here again
SSara HoRoom was nice enough but kinda old. Seemed to always be waiting for the lift. Noticed some marks/stains on the bedding, more psychological than anything else. Took away and didn’t replace our bathrobes. Shower/taps are so badly designed that they need to print instructions on how to use.
Swimming pool is more like an oversized bath, don’t be expecting to do any lap training. Water was also so cloudy I couldn’t see past the length of my arm. Wouldn’t recommend it.
Sauna and steam room instructions were also difficult to understand. Found a dead cockroach in the steam room. Showers in pool area felt dirty. We went back to our room to shower.
Range of foods at breakfast wasn’t massive but sufficient. Staff were always friendly and well mannered.
Convenience stores are within walking distance so buying water is not a problem. Also lots of eateries around.
AAnonymous UserBe careful when asking the staff to arrange an airport taxi!
300,000 VND wasted.
I used the Grab app during my trip to Vietnam, and I was thinking of using the app to arrange a taxi to the airport when I returned home, but the staff said I would arrange it and wouldn't listen (half forcibly). So, well, it's a hotel, so I thought I wouldn't be ripped off, so I made a request.
When I entered Vietnam, it was about 400,000 VND from the airport to the hotel by Grab, but the staff agreed to arrange for 300,000 VND, and I paid the fee the day before check-out.
I wanted to keep proof of payment, so I asked for a receipt and was given it. (In the end, it didn't help at all.)
I checked out the next morning, but the staff who paid the taxi fare the day before was asleep and was absent, so I was dealt with by another part-timer who was sleeping on the sofa in the lobby.
I'm sleepy, but I'm quite suitable (I didn't even ask if I don't return the room key from here), and at the taxi meeting place that I had reserved the day before, I was told something I didn't understand in Vietnamese, and I gave instructions with my fingertips. I was in a situation where I didn't know which one to take while the taxis were stopped.
When I tried to check with the young man again, he was nowhere to be found. . .
In the end, I ended up taking a different taxi and ended up paying 400,000 VMD to the driver separately.
I don't expect Japanese level response, but I have to say that the taxi response this time is too appropriate.
I sent an email about this, but never got a reply.
Hotel facilities and cleanliness are reasonable for the price.
(There are some stains on the sheets and a little black mold in the bathtub, but I think it's not a problem if you're not a fastidious person.)
The location is good for walking around the old town.
This kind of thing happened just before returning to Japan, and it feels like something.
GGuest UserPros: The staff was extremely kind and accommodating and willing to help with any and everything if mentioned to them. It’s a fab location with Hoan Kiem lake well within walking distance, yet not right in the middle of the hectic old quarter so it’s possible to get a good night’s sleep (our room didn’t have a window, so unsure if this is true for rooms with window). Beds were changed every day and also clean towels daily however other amenities like toilet paper, shampoo, bodywash etc weren’t topped up during our stay. Cons: We arrived after the advertised check in time and our room wasn’t ready which wasn’t ideal after 17 hours of flights, however also understandable that sometimes other guests check out late. I think because of this they rushed to get the room ready which meant it wasn’t completely clean e.g hair on the floor, fingerprints on the mirrors/glass. Our TV didn’t work, the wifi was very slow during our stay, and the shower ran cold for the first 2 days which to be fair was fine considering how hot it was. Booking.com still states that breakfast is available here but nothing was mentioned to us about breakfast, and it’s worth noting that the photos used by the property definitely aren’t accurate. The property is nice, but not like the photos. Our room was windowless which I cant remember whether this was mentioned when booking. We didn’t complain as we 1) were very tired from the travelling, and 2) felt that it was a case of you get what you pay for (budget room/hotel). However I felt considering the high score the property has on booking.com and on here, it was important to leave a more accurate image of the property. Overall I would recommend for budget travellers, but keep in mind that you get what you pay for
GGuest UserThe rooms are really nice. The whole experience of the massage was very professional. Phuong was my masseuse, she very profession and good at the massage. There is also a sky bar which is lovely. The prices are really reasonable as well.
GGuest UserThe slippers that were provided for walking around the room was too loud, where it is difficult to be quiet when walking around in them. The husband is also uptight in not letting people eat in the dining area but outside which I can understand and could go along with, because they don't want the guest to leave garbage or get their table dirty, but they need to at least leave a garbage can outside so the guest don't have to leave it on the ground. I didn't like how I couldn't find a place to throw my ice cream wrapper away when I ate it outside and had to end up throwing it in the garbage of another person's place.
I also didn't like the location of how it was out of the city center where it wasn't near any grocery stores or open fruit and vegetable, and meat markets. Just by a bunch of restaurants some being a bunch of aggressive jerks sitting outside waiting for bystanders to walk by where they try to aggressively approach you to get you to eat at their restaurant. I need a place where I can use a kitchen to cook food for myself. I don't need to eat out every day.
These owners are a bit shady at times in that when I did came in early where it was not time for me to check in where I was willing to wait until my room is ready, their son had the nerve to try to make a few bucks off me in that if I pay them a few bucks, I can have my room before the check in time which was a bit tacky. The husband didn't give me very good advice when he told me that staying at this place is good for going into the city center and coming back, which it isn't for me, because I have to take the bus 1 hour and 45 minutes to the city center which is a longways. What lousy advice for my situation like he was trying to convince me to stay longer just so that they can make more money off of me. This was a little tacky too. Good for them, but not good for me.
I also didn't like how they send my clothing to a cleaner when I thought they were going to wash it in their washer and hang it up on their clothesline on their top floor. Not only that, but the cleaners lost my dress pants in the process or probably even stoled it and kept it for themselves and not really telling me the truth. I told them about this and they said that the cleaners who they sent it to didn't know what happen to it. The owners were even trying to try to lie a little bit by saying that I never gave them a dress pants for them to wash which is a bunch of ********.
They could have just let me use their washer where I could have used my own detergent to wash my clothing and hang it up to dry on their clothesline on the rooftop of their place where I would have paid them for it. For all I know these cleaners that they sent my clothing to for them to wash could be their friend and they are trying to help give their friends the business for any of their guests that has laundry for them to use. These cleaners are probably a bunch of thieves for all I know that probably looked through guests clothing for things that are valuable which they take and pretend that they don't know anything about it when the guests inquire of it. This is another shady tactical thing that they are probably doing as well.
I even asked them if they could compensate me which would not have amounted to much which they had refused. They didn't even have the nerve to apologize to me but to only lie to me by telling me ******** that the cleaners who they sent guests clothing to never lose any of their clothing which is a bunch of ********. All of this could have been avoided had they either let me use their washer or they wash it for me in their washer where I would have paid them. Do not trust these people with your clothing!!!!
GGuest UserReception were very friendly and helped to book my taxis (cheaper than getting a Grab taxi). The room itself was very clean and housekeeping were attentive and cleared out bins etc everyday.
The location is also very good - near old town area and great to visit by going around the lake.
GGuest UserRatings are always based on personal standards and judging criteria. For this, I am coming from the angle of a cheap airport hotel. This is the best airport hotel around Hanoi Noi Bai Airport, and at a decent price. Do not expect intercontinental buffet breakfast, business lounges and the likes. The room is pretty new, clean, functional, and large. Despite being close to the airport, you can barely hear anything from landing aircraft. Breakfast is simple at best, and staff seem to be still in 'training', with only Brian being the 'boss'. Rooftop pool doesn't look well maintained, and the entertainment room has been abandoned totally altogether, with the foosball and billiard table left to collect dust while it has become a storage and parking area. But hey, its an airport hotel. Purpose is to have people sleep for 1 night before leaving prompto. It is situated in a pretty rural area so don't expect any established eateries or convenience stores nearby. Think roadside hawkers and home-run provision shops. In conclusion, best airport hotel near Hanoi Noi Bai Airport.
AAndi_I really liked my stay here! Everything has been instructed carefully. The location of it, for me its really good as its near the bus station, coffee shops(!), and some other restaurants. The room itself is PERFECT! It is aesthetically pleasing, clean, and complete with stuffs! I didn’t expect the kitchen area. Really good price also.
GGuest UserI really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store.
Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it.
The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders.
I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.
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