Hồ Hoàn Kiếm Area | 5.4km from Trung tâm điện tử dân dụng Văn Cúc
With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.8 mi (1.2 km) from Hanoi Old Town Night Market and 0.8 mi (1.4 km) from St. Joseph's Cathedral of Hanoi.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Shii Kitchen, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets.
GGuest User2023.07.16
I was here with my family for about a week, we were sceptical at first as this is a new establishment. But the moment we arrived at their lobby the staffs proved that we have made a worthy decision. Especially Anne from management, she was very welcoming and informative which helped start a great beginning to our holiday in Hanoi. Rooms are absolutely clean and well organised. Furthermore internet connection was impressive, fast and smooth, only mentioning this as it has been quite a problem with our stay at many hotels in the past. This place is located right in the center of everything, walking distance to Old Quarter, Ho Guom lake, eating streets, markets, etc. Heaps more positive things about this hotel that you should come and experience for yourself. Definitely will be staying here again the next time I’m in Hanoi. Thank you Grand Cititel team for looking after us!
Hồ Hoàn Kiếm Area | 5.54km from Trung tâm điện tử dân dụng Văn Cúc
A stay at Capella Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Ly Thai To Park. This 5-star hotel is 0.3 mi (0.6 km) from Hanoi Opera House and 1 mi (1.5 km) from O Quan Chuong Gate.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Backstage, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your bed comes with down comforters and Egyptian cotton sheets. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
GGuest User2024.03.03
We have visited more than 50 countries and always stay at top hotels. For us, Cappella Hanoi easily ranks in the top five anywhere - for comfort, high quality service, professionalism and friendliness throughout. Everyone from the General Manager all the way to the waiters, the Front Desk, Spa personnel, etc., were just fantastic. The Spa treatments and the Michelin-Star Japanese restaurant ”Koki” were unique experiences. My wife and I really enjoyed our memorable stay.
Hồ Hoàn Kiếm Area | 5.58km from Trung tâm điện tử dân dụng Văn Cúc
Sofitel Legend Metropole Hanoi is centrally located in Hanoi, a 4-minute walk from Hanoi Opera House and 9 minutes by foot from Hoan Kiem Lake. This 5-star hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (0.9 km) from Ngoc Son Temple.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and free babysitting.
Grab a bite at Le Club Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Treat yourself to a stay in one of the 364 guestrooms, featuring fireplaces and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
TT-travels2024.10.07
This was one of our best experiences at a hotel anywhere in the world. We had so much gracious assistance from all of our staff, especially from Tan, who helped us enjoy our stay in so many ways. Our room was beautiful and extremely comfortable. All the food was delicious, including the amazing breakfast buffet. Tea and happy hour were so fun and memorable. We will definitely never forget our stay and look forward to staying at Sofitel in Hanoi again soon!
Outstanding
149 reviews
4.6/5
Price from
Rs 103,367
per night
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Hồ Hoàn Kiếm Area | 5.67km from Trung tâm điện tử dân dụng Văn Cúc
Splendid Premium Hotel has a garden, terrace, a restaurant and bar in Hanoi. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. Guests can enjoy city views. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Splendid Premium Hotel the rooms come with bed linen and towels. Guests at the accommodation can enjoy a buffet breakfast.
HHusch2025.01.30
Staff was very kind and helpful. Breakfast was amazing and a nice rooftop bar with very good view. Room was clean but simple. One more shelf would be nice to have but it was good. Pool looked good but was to cold to swim due to winter season here. Gym only had treadmills, a bike and a Crosstrainer. No weights but this is ok for me. Would recommend and would come again here
Hồ Hoàn Kiếm Area | 5.68km from Trung tâm điện tử dân dụng Văn Cúc
Hotel de l'Opera Hanoi - Mgallery is centrally located in Hanoi, a 3-minute walk from Hanoi Opera House and 9 minutes by foot from Hoan Kiem Lake. This 5-star hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (1 km) from Thang Long Water Puppet Theatre.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite with international cuisine at Cafe Lautrec, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 1938 square feet (180 square meters), including conference space. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 107 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
CColin Lian2024.01.09
Just a 5 minutes walk to Hoan Kiem lake with loads of food options and the historic and charming Old Quarters.
Hotel and room was excellent.
The Gym was well equipped and the equipment well maintained.
Breakfast options more than adequate and the quality excellent. They have one of the few egg stations that can consistently produce the perfect poached egg.
Hồ Hoàn Kiếm Area | 5.7km from Trung tâm điện tử dân dụng Văn Cúc
Located in Hanoi (Old Quarter), Marina Hotel is within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This hotel is 0.5 mi (0.8 km) from Dong Xuan Market and 0.7 mi (1.1 km) from St. Joseph's Cathedral of Hanoi.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 30 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
DDB8262020.01.25
Ok this will be an odd review. We didn’t stay in this hotel, but walked into their lobby one night to ask if they could call us a good taxi to get out of the busy Old Quarter to get to our hotel. They were super accommodating, even offering us to sit and wait in their lobby, and then even walking us out to the taxi when it came. This type of service and helpfulness just doesn’t happen everywhere in the world. If I could rank a hotel in the old quarter on lobby customer service alone, I’d recommend this hotel, and if I ever need a hotel in the old quarter I’ll look to this hotel as a definite option in the future. On first impressions alone, extremely friendly, very memorable, thanks to the hotel front desk gentleman for the help.
Hồ Hoàn Kiếm Area | 5.77km from Trung tâm điện tử dân dụng Văn Cúc
With a stay at La Sinfonía del Rey Hotel & Spa, you'll be centrally located in Hanoi, steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Ngoc Son Temple. This 4-star hotel is 0.4 mi (0.7 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Grab a bite at Lobby Lounge, a café which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 48 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
GGuest User2023.06.05
We had a very enjoyable stay at La Sinfonia del Rey. The location was superb next to the Hoan Kiem lake right in the middle of the Old Quarter. All of the staff were extremely friendly and special mention to Rose who greeted us and remembered our names throughout our stay, and to give us recommendations on where to eat while we were in Hanoi. We also wanted to thank the manager who checked us in and had more food recommendations and for the lady who checked us out that gave our son a departing gift. Thank you for having us!
Hồ Hoàn Kiếm Area | 5.79km from Trung tâm điện tử dân dụng Văn Cúc
Featuring a terrace, a restaurant as well as a bar, La Sinfonía Majesty Hotel and Spa is located in the centre of Hanoi, 100 metres from Thang Long Water Puppet Theater. This 4-star hotel offers a concierge service and a tour desk. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Each room is fitted with a kettle, while selected rooms come with a balcony and others also offer city views. Guest rooms include a wardrobe. A buffet, continental or Asian breakfast can be enjoyed at the property. Popular points of interest near La Sinfonía Majesty Hotel and Spa include Hanoi Old City Gate, Hanoi Opera House and Hoan Kiem Lake. The nearest airport is Noi Bai International Airport, 24 km from the accommodation.
GGuest User2023.08.05
こちらのホテルは4泊5日の日程で利用しましたが、部屋は常に清潔で、クーラーは強力、朝食ビュッフェもとてもおいしかったです。特に牛肉フォーは外の有名レストランのそれよりおいしかったし、毎朝のベトナムアイスコーヒーも外のカフェと変わらないくらい美味しく、大満足です。また旅行最終日、日本へのフライトが深夜だったのですが、チェックアウトした後もシャワーを使わせてくれてとても助かりました。(あのままだと汗をかいたまま飛行機に乗らないといけなかったため)ホテルのスタッフ皆が親切でしたが、JennyとMには特に親切にしてもらいました。素晴らしい体験をありがとう! I stayed at this hotel for 4 nights and 5 days, the room was always clean, the air conditioner was powerful, and the breakfast buffet was very good. In particular, the beef pho was better than that of the famous restaurant outside, and the Vietnamese iced coffee every morning was as delicious as the café outside, and I was very satisfied. Also, on the last day of the trip, my flight to Japan was late at night, but they let me use the shower even after checking out, which was very helpful. All the hotel staff were very nice (because I had to get on the plane sweating as it was), but Jenny and M were especially helpful. Thanks for the great experience!
Hồ Hoàn Kiếm Area | 5.83km from Trung tâm điện tử dân dụng Văn Cúc
In the heart of Hanoi, Hilton Garden Inn Hanoi is within a 5-minute drive of Hanoi Opera House and Ngoc Son Temple. This 4-star hotel is 1 mi (1.5 km) from St. Joseph's Cathedral of Hanoi and 1 mi (1.6 km) from Hoan Kiem Lake Weekend Walking Street.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 87 guestrooms featuring MP3 docking stations and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
GGuest User2023.03.23
This is great hotel and at great price. The staff are so helpful and courteous. The rooms are vẻy comfortable and quiet. The free laundary facilities are a nice convenience for travelers. Breakfast is only $10 USD and almost any food you can imagine is on offer. Dinner in the cafe is excellent including the NZ steaks and Chilean wine. On our day off we walked all over the Old Quarter to the Long Bien Bridge. Speedy wifi too.
Hồ Hoàn Kiếm Area | 5.84km from Trung tâm điện tử dân dụng Văn Cúc
With a stay at Kecho Legacy Hotel Hanoi, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This luxury hotel is 0.4 mi (0.6 km) from Dong Xuan Market and 0.5 mi (0.7 km) from St. Joseph's Cathedral of Hanoi.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 43 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
2024.11.13
On the lookout for a new hotel to try in Hanoi, this one came up at the top of the list in Agoda. Once you see the hotel’s photos, it’s easy to be persuaded to try it. Not disappointed! The location is down a smaller alley, but not difficult to find. Coming into the lobby, the beauty and attention to detail of the hotel’s decoration immediately stands out! The bedrooms are equally well appointed, and the Sky Bar is just amazing, with 360 degree views and so many photo opportunities. Talking to the hotel’s owners over a drink at the Sky Bar helped me understand the back story here. They spent 7 years crafting the hotel, using century-old wood repurposed from an old house in another province. They thought through every detail of the design. They have staffed the hotel with hospitality professionals to give the highest level of service. Truly wonderful experience, that will become my new standard for Hanoi. It’s a “Must Try”.
Excellent
44 reviews
4.4/5
Price from
Rs 13,099
per night
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Top 20 Premium Hotels in Hanoi
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1
4.6/5
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Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Friendly owner""Great location"
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No.
2
4.6/5
285 review
InterContinental Hanoi Landmark72, an IHG Hotel
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Delicious breakfast"
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No.
3
4.7/5
195 review
The Oriental Jade Hotel
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Great location""Delicious breakfast"
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No.
4
4.4/5
283 review
InterContinental Hanoi Westlake, an IHG Hotel
Hotel near Quan Tay Ho, Hanoi
"Delicious breakfast""Great view"
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No.
5
4.3/5
67 review
Sheraton Hanoi Hotel
Hotel near Quan Tay Ho, Hanoi
"Friendly owner""Great stay!"
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No.
6
4.6/5
84 review
Grand Mercure Hanoi
Hotel near Temple of Literature, Hanoi
"Great stay!""Friendly owner"
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No.
7
4.5/5
43 review
Hotel de l'Opera Hanoi - Mgallery
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Friendly owner""Great stay!"
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No.
8
4.5/5
66 review
Sheraton Hanoi West
Hotel near Quan Nam Tu Liem, Hanoi
"Good Location"
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No.
9
4.5/5
150 review
Melia Hanoi
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Great stay!""Great location"
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No.
10
4.6/5
100 review
Apricot Hotel
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Great location""Friendly owner"
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No.
11
4.7/5
87 review
La Siesta Classic Hang Thung
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Great stay!""Friendly owner"
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No.
12
4.5/5
43 review
Movenpick Hotel Hanoi Centre
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Friendly owner""Great stay!"
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No.
13
4.5/5
162 review
Pan Pacific Hanoi
Hotel near Ba Dinh Square, Hanoi
"Great stay!""Friendly owner"
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No.
14
4.6/5
374 review
Somerset Grand Hanoi
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Convenient location""Great for families"
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No.
15
4.6/5
240 review
Fraser Suites Hanoi
Hotel near Quan Tay Ho, Hanoi
"Near shopping area""Convenient for shopping"
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No.
16
4.7/5
180 review
Le Chanvre Hanoi Hotel & Spa
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Delicious breakfast""Convenient location"
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No.
17
4.8/5
221 review
Anatole Hotel Hanoi
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Friendly owner""Delicious breakfast"
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No.
18
4.8/5
117 review
CLASSYC Hotel
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Friendly owner""Great location"
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No.
19
4.7/5
222 review
Somerset West Point Hanoi
Hotel near Quan Tay Ho, Hanoi
"Delicious breakfast""Large rooms"
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No.
20
4.4/5
26 review
Wyndham Sky Lake Resort and Villas
Hotel near Huyen Chuong My, Hanoi
"Good Location"
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Top Pick Hotels near Trung tâm điện tử dân dụng Văn Cúc
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No.1
3.7/5
82 review
Phuong Trang Hotel
Quan Long Bien, Hanoi | 4.51KM from Trung tâm điện tử dân dụng Văn Cúc
"Good Location"
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No.2
4.3/5
26 review
The Embassy Hotel Hanoi
Hồ Hoàn Kiếm Area, Hanoi | 5.5KM from Trung tâm điện tử dân dụng Văn Cúc
"Friendly owner""Great stay!"
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No.3
4.2/5
33 review
Gallant Hotel
Quan Hai Ba Trung, Hanoi | 5.17KM from Trung tâm điện tử dân dụng Văn Cúc
"Clean and tidy""Friendly owner"
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No.4
3.8/5
27 review
Le Grand Hanoi Hotel
Quan Hai Ba Trung, Hanoi | 5.27KM from Trung tâm điện tử dân dụng Văn Cúc
"Good Location"
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No.5
3.9/5
47 review
Riverside Boutique Hotel
Quan Hai Ba Trung, Hanoi | 5.05KM from Trung tâm điện tử dân dụng Văn Cúc
"Good Location"
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No.6
4.5/5
3 review
Vinhomes Ocean Park Apartment Ha Noi - 20 October Homestay
Huyen Gia Lam, Hanoi | 4.88KM from Trung tâm điện tử dân dụng Văn Cúc
"Good Location"
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No.7
4.1/5
106 review
A25 Luxury Hotel
Quan Hai Ba Trung, Hanoi | 5.39KM from Trung tâm điện tử dân dụng Văn Cúc
"Great stay!""Delicious breakfast"
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No.8
4.6/5
217 review
Hanoi Emerald Waters Hotel & Spa
Hồ Hoàn Kiếm Area, Hanoi | 5.65KM from Trung tâm điện tử dân dụng Văn Cúc
"Delicious breakfast""Convenient location"
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Latest Reviews for Hanoi hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
GGuest UserI chose this hotel for my group of ten visiting Hanoi for three days. It had to meet these conditions: 1. Located in French Quarter, beloved for it's beautiful architecture; 2. Front a main street for vehicle access; and 3. Rooms on the ground floor or reached by elevator. 4. Reasonable room rates The hotel offered more: suite rooms, one with a balcony facing the street, washing machine and dryer in each room, proper bathrooms, pleasing decor, and excellent service. Opposite was a shop selling pho and bun. The owner was very friendly, the food excellent. He even offered me tra da free. A few doors away was a shop selling banh cuon, my favourite breakfast, again tasty food, and VND5,000 tra da to go with the meal. The owner herself, although hardly managing to speak English, was friendly and extremely helpful, while two if the staff spoke good English. I will definitely stay here again
RramokokoThis hotel is incredible. Location within a local street, can be very busy during morning peak and evening too. It is surrounded by many local F&B stalls/shops (PhoBo-Beef Rice Soup Noodles, Ga-Chicken) and middle level F&B (Tien Sushi, BBQ & beer, and one nearby big Beer and grill restaurant).
Its facilities include indoor swimming pool/jacuzzi, gym, alfresco cafe, International cum Japanese Breakfast buffet, a rather Chinese roast delight restaurant, local mini mart, a chill out bar).
What makes me book a few times : International cum Japanese Breakfast buffet, Clean and quiet room designed according to Japanese decor.
KkimseojinIt's just right for the price. If water doesn't come out, contact the front desk and it comes right out. It's on the 8th floor, but the elevator goes up to the 7th floor, so you have to walk up and the furniture is very old. I traveled alone, so I stayed comfortably.
I ate at another hotel about 3 minutes away.
GGuest UserPros: The staff was extremely kind and accommodating and willing to help with any and everything if mentioned to them. It’s a fab location with Hoan Kiem lake well within walking distance, yet not right in the middle of the hectic old quarter so it’s possible to get a good night’s sleep (our room didn’t have a window, so unsure if this is true for rooms with window). Beds were changed every day and also clean towels daily however other amenities like toilet paper, shampoo, bodywash etc weren’t topped up during our stay. Cons: We arrived after the advertised check in time and our room wasn’t ready which wasn’t ideal after 17 hours of flights, however also understandable that sometimes other guests check out late. I think because of this they rushed to get the room ready which meant it wasn’t completely clean e.g hair on the floor, fingerprints on the mirrors/glass. Our TV didn’t work, the wifi was very slow during our stay, and the shower ran cold for the first 2 days which to be fair was fine considering how hot it was. Booking.com still states that breakfast is available here but nothing was mentioned to us about breakfast, and it’s worth noting that the photos used by the property definitely aren’t accurate. The property is nice, but not like the photos. Our room was windowless which I cant remember whether this was mentioned when booking. We didn’t complain as we 1) were very tired from the travelling, and 2) felt that it was a case of you get what you pay for (budget room/hotel). However I felt considering the high score the property has on booking.com and on here, it was important to leave a more accurate image of the property. Overall I would recommend for budget travellers, but keep in mind that you get what you pay for
GGuest UserThe rooms are really nice. The whole experience of the massage was very professional. Phuong was my masseuse, she very profession and good at the massage. There is also a sky bar which is lovely. The prices are really reasonable as well.
GGuest UserThe slippers that were provided for walking around the room was too loud, where it is difficult to be quiet when walking around in them. The husband is also uptight in not letting people eat in the dining area but outside which I can understand and could go along with, because they don't want the guest to leave garbage or get their table dirty, but they need to at least leave a garbage can outside so the guest don't have to leave it on the ground. I didn't like how I couldn't find a place to throw my ice cream wrapper away when I ate it outside and had to end up throwing it in the garbage of another person's place.
I also didn't like the location of how it was out of the city center where it wasn't near any grocery stores or open fruit and vegetable, and meat markets. Just by a bunch of restaurants some being a bunch of aggressive jerks sitting outside waiting for bystanders to walk by where they try to aggressively approach you to get you to eat at their restaurant. I need a place where I can use a kitchen to cook food for myself. I don't need to eat out every day.
These owners are a bit shady at times in that when I did came in early where it was not time for me to check in where I was willing to wait until my room is ready, their son had the nerve to try to make a few bucks off me in that if I pay them a few bucks, I can have my room before the check in time which was a bit tacky. The husband didn't give me very good advice when he told me that staying at this place is good for going into the city center and coming back, which it isn't for me, because I have to take the bus 1 hour and 45 minutes to the city center which is a longways. What lousy advice for my situation like he was trying to convince me to stay longer just so that they can make more money off of me. This was a little tacky too. Good for them, but not good for me.
I also didn't like how they send my clothing to a cleaner when I thought they were going to wash it in their washer and hang it up on their clothesline on their top floor. Not only that, but the cleaners lost my dress pants in the process or probably even stoled it and kept it for themselves and not really telling me the truth. I told them about this and they said that the cleaners who they sent it to didn't know what happen to it. The owners were even trying to try to lie a little bit by saying that I never gave them a dress pants for them to wash which is a bunch of ********.
They could have just let me use their washer where I could have used my own detergent to wash my clothing and hang it up to dry on their clothesline on the rooftop of their place where I would have paid them for it. For all I know these cleaners that they sent my clothing to for them to wash could be their friend and they are trying to help give their friends the business for any of their guests that has laundry for them to use. These cleaners are probably a bunch of thieves for all I know that probably looked through guests clothing for things that are valuable which they take and pretend that they don't know anything about it when the guests inquire of it. This is another shady tactical thing that they are probably doing as well.
I even asked them if they could compensate me which would not have amounted to much which they had refused. They didn't even have the nerve to apologize to me but to only lie to me by telling me ******** that the cleaners who they sent guests clothing to never lose any of their clothing which is a bunch of ********. All of this could have been avoided had they either let me use their washer or they wash it for me in their washer where I would have paid them. Do not trust these people with your clothing!!!!
GGuest UserReception were very friendly and helped to book my taxis (cheaper than getting a Grab taxi). The room itself was very clean and housekeeping were attentive and cleared out bins etc everyday.
The location is also very good - near old town area and great to visit by going around the lake.
GGuest UserRatings are always based on personal standards and judging criteria. For this, I am coming from the angle of a cheap airport hotel. This is the best airport hotel around Hanoi Noi Bai Airport, and at a decent price. Do not expect intercontinental buffet breakfast, business lounges and the likes. The room is pretty new, clean, functional, and large. Despite being close to the airport, you can barely hear anything from landing aircraft. Breakfast is simple at best, and staff seem to be still in 'training', with only Brian being the 'boss'. Rooftop pool doesn't look well maintained, and the entertainment room has been abandoned totally altogether, with the foosball and billiard table left to collect dust while it has become a storage and parking area. But hey, its an airport hotel. Purpose is to have people sleep for 1 night before leaving prompto. It is situated in a pretty rural area so don't expect any established eateries or convenience stores nearby. Think roadside hawkers and home-run provision shops. In conclusion, best airport hotel near Hanoi Noi Bai Airport.
CCCKY1007Please pay attention to the room type when making a reservation. After my booking, not sure whether the homestay owner or Trip.com altered the room details, resulting in a mismatch between the room I reserved and the one provided. Luckily the room is still available, and we were able to move back to the room type we reserved for during our second and third night stay. The homestay is conveniently located in the heart of Hanoi, and the room looks exactly like the pictures, though it’s slightly smaller than expected. I love their rooms decoration! There's also a beautiful cafe downstairs. I would rate the cleanliness 3-4/5; the floor was a bit sticky, and the room slightly dusty. Additionally, note that there is no elevator in the building, so consider this if you have bulky luggage.
GGuest UserI really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store.
Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it.
The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders.
I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.
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