Conveniently positioned close to the National Sports Complex and National Convention Center, Sheraton Hanoi West offers an extensive collection of guest rooms, suites and residences, exceptional business and leisure facilities, and lush tropical greenery in the heart of the hotel, creating a comforting environment to relax, revive, and connect. Sheraton Hanoi West features 390 modern guest rooms and suites, as well as 130 spacious residences, creating intuitive options for every type of stay, from leisure breaks to extended corporate trips. Bright interiors, stylish essentials, and floor-to-ceiling windows are complemented by soft finishes and light wood tones to enable transformative journeys. Situated in a quieter part of the city, Sheraton Hanoi West is just a 30-minute drive from Hanoi’s Noi Bai International Airport, ideal for travellers seeking a convenient and highly accessible place to stay.
GGuest User2024.10.04
The hotel is a bit old and not as good as domestic hotels, but overall it is OK. I stayed here twice on business trips and will probably continue to stay here in the future.
With a stay at InterContinental Hanoi Landmark72, an IHG Hotel in Hanoi (Nam Từ Liêm), you'll be steps from Keangnam Landmark Tower 72 and a 3-minute drive from Indochina Plaza Ha Noi. This 5-star hotel is 1.4 mi (2.2 km) from Vietnam National Convention Center and 2 mi (3.3 km) from My Dinh National Stadium.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy international cuisine at 3 Spoons, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 30785 square feet (2860 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 359 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access is available. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
AAmsal Lakhani2024.05.02
Absolutely amazing experience! The hotel is in a sky scraper from where you can see all of Hanoi. I was there during the ***** new year celebrations and one of the best locations to view the firworks was the hotel's lobby and restraunt. The hotel also organized lion dance for ***** new year.
The breakfast is also really good with loads and loads of cuisine options. Also try the pecan pie at the cafe, it is absolutely delicious.
The best part however is the hospitality team. Kudos to them for making me and my girlfriend feel fully taken care of. Their attention to detail to each guest's plans is immaculate. It was ***** new year night and we could not find a grab as there were none available and we had a train to catch. The staff knew where we were headed as they also helped us book. They had already ordered a cab for us as we were getting late. The team made our stay delightful and I will definitely be back.
Located in Hanoi (Cau Giay), 22Land Heritage Hotel & Retreat is within a 5-minute drive of Indochina Plaza Ha Noi and Vietnam National Convention Center. This luxury hotel is 2.3 mi (3.6 km) from My Dinh National Stadium and 2.5 mi (4.1 km) from Lotte Center Hanoi. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a hair salon. Grab brunch at La Memoire, a bar/lounge that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Local cuisine breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and minibars, as well as phones with free local calls.
GGuest User2023.11.25
The hotel is worth the trip! Even if it is a little away from the old Hanoi, I would recommend it thousand times. The staff is simply exceptional. All the small care, with a smile and a very good welcome. Extraordinary is not strong enough to describe it. We really feel like at home. And yes, the hotel is a little away from tourist sites, but not panic! The hotel is a very comfortable ship that has allowed us to visit the city without worrying. Between the perfect service, the warm welcome and the practical comforts such as the shuttle, it is a safe choice for an unforgettable stay.
Excellent
66 reviews
4.4/5
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Rs 13,090
per night
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With a stay at JW Marriott Hotel Hanoi, you'll be centrally located in Hanoi, within a 15-minute drive of Hoan Kiem Lake and National Exhibition Construction Center. This 5-star hotel is 6.3 mi (10.1 km) from O Quan Chuong Gate and 6.3 mi (10.2 km) from Hanoi Opera House.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy French cuisine at French Grill, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 17 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 450 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wired Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
GGuest User2023.05.07
It was one of my best stays in these 10years. The property gives us laid-back feeling with lake view from huge windows. People nowadays prefer to build up many stories, but this property has 8 layers. This low layered building makes us feel more comfortable feeling. It reminded us we were nature being. From the first touch was great. The club lounge personnel did hard work to meet our request of the room that I had asked them in a last minute. Ms.Sunny, Ms.Thu welcomed us with big smiles and Ms.Tram Le who is a loyalty manager came out to greet us in very polite way. I was really impressed. She is a very thoughtful person that she gave us 120% comfortable feelings even after checking out. She allowed us staying club lounge and spa area until our departure to the airport. (My flight was mid night)!! Everyone was great and kind in the club lounge. Ms.Sua, Ms.Thoa and Mr. Linh Do. They are really kind well noticed. Food was good but most of them are Korean food. If there were more Vietnamese local food, it would be nicer. Our room was beautiful. We were assigned to a suite room with lake view. It was spacious. Interior was calm and cozy. Amazingly, every single person working this hotel is very professional. I know how hard to hire such high-quality service provider nowadays but all of them are on very high standard. Swimming pool and sauna area was very nice. It took off our tiredness in a day. There was huge jacuzzi, sauna and shower room. The swimming pool was warm heated, and we could swim even at nighttime without freezing. The people working there were also very attentive with warm attitude. There is a very local town just in front of the hotel. You just get into a small street inside. It is so much fun to take time to explore there. You will see the local people life there. There are so many small shops like barber, butcher, Vietnamese noodle house, fruits shop, laundry shop, sinh to stand etc. I would like to be back this hotel again. Everything was really nice. If you are thinking where to stay in Ha Noi, I am sure this hotel is the best choice. とても素敵なホテルでした。働いている人、部屋、雰囲気、プール、サウナ、ジム、朝食、クラブラウンジ。全てにおいて平均値が高かったです。 最近ベトナムでは高いビルが流行りでどんどんホテルも高層化していますが、このJWマリオットはあえての8階建て。直前にインターコンチネンタルホテルの69階に泊まってから来たのですが、この低層仕様がむしろ人間としてほっとする空間であることを痛感しました。また目の前が国際会議場で広々とした池が広がっているので、都市にありながらもリゾートっぽさも感じられ、リラックスできました。 部屋はジュニアスイートにアップグレードしていただき、朝食も本来ならばラウンジでとるはずだったのですが、JWカフェで食べてもいいよ、と仰っていただきました。 ステイを楽しんでほしいから!とチェックインを担当して下さった方が仰っていましたが、本当にその言葉通りすべてにおいて私たちのステイが良いものになるよう心配りを随所でしてくださいました。 ハノイの中心部からは離れていましたが、バイクを借りたので問題ありませんでした。バイクでバッチャンに行ったりオールドタウンに行ったり、西湖の周りを回ったりとかなり忙しく過ごしましたが、日中の街中の喧騒からホテルに帰ってきてリラックスできるギャップが私たちのスタイルには合っていました。 プールは温室温水で夜運動がてら泳ぐには丁度良かったです。サウナエリアも綺麗で、水風呂はありませんが氷の出る部屋(?)と巨大なジャグジー、シャワーの個室が4つとラウンジャー2つ。着替える場所も広く清潔でした。 クラブラウンジも営業時間が長く、プールサウナが22時までで、そのあと水分補給に立ち寄れるので便利でした。また子供の時間制限もなく良かったです。その代わりラウンジの雰囲気を保つため、スピーカーで電話をし始めた方にやんわり注意をしたり、トングを使わずに手でクッキーを取っている人にトングを使ってくださいね、とラウンジの方が優しく仰っているところにプロフェッショナルな姿勢を感じました。大人子供関係なく、きちんとマナーを守ってある程度の静かな雰囲気を保つためにホテルの方
With a stay at The Bloom Ha Noi in Hanoi (Cau Giay), you'll be within a 5-minute drive of Vietnam National Convention Center and My Dinh National Stadium. This aparthotel is 5.1 mi (8.2 km) from Hoan Kiem Lake and 5.4 mi (8.6 km) from Hanoi Opera House.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This Art Deco aparthotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 38 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2022.02.20
I'll start off with the pros: - breakfast in the room, anytime - large 1bd (city view) apartment is more than enough space for one person - fully equipped kitchen has everything you need to prepare meals - gym on the first floor open 24hr - constant connection to front desk staff via Zalo Some of the not-so-pros: - a little noisy (music playing in the hallways; you can hear your neighbors) - furniture is not comfortable (sofa or dining chairs) - apartment is difficult for delivery and taxi drivers to find - staff must open the door for you when you arrive back to the apartment, and sometimes they are distracted or busy, so I had to wait outside in the cold Overall, a great choice for the business traveler. May I suggest better vegetarian options for breakfast? I'll be back!
NCC Garden Villas is a popular choice amongst travelers in Hanoi, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, infirmary, kitchen. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, air purifier, bathroom phone, carpeting, cleaning products. To enhance guests' stay, the hotel offers recreational facilities such as badminton court, hot tub, sauna, fishing, spa. Discover all Hanoi has to offer by making NCC Garden Villas your base.
NNoutch2024.04.12
The services at the front desk, restaurant, bar, and room cleaning are quite good. The rooms are well-equipped, spacious and bright. The hotel environment is quiet and comfortable, and the garden is beautiful, clean and full of spring. Both restaurants have good taste and reasonable prices. The service is particularly commendable, and I am also very satisfied with the recommended dishes. The hotel is very cost-effective. The only drawback is that the breakfast options are not many and the quality is average. In addition, the location is too far from the city center, making it inconvenient for sightseeing. It is suitable for business trips or vacations.
Set in Hanoi, 1.3 km from Vietnam Museum of Ethnology, 22Land Classic Suites offers accommodation with a fitness centre, free private parking, a garden and a terrace. This 3-star hotel offers a tour desk and luggage storage space. The accommodation features a 24-hour front desk, airport transfers, a concierge service and free WiFi. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At 22Land Classic Suites all rooms have bed linen and towels. A buffet, continental or Full English/Irish breakfast can be enjoyed at the property. At the accommodation you will find a restaurant serving French, Vietnamese and Asian cuisine. Vegetarian and vegan options can also be requested. 22Land Classic Suites provides an ironing service, as well as business facilities like fax and photocopying. Vincom Center Nguyen Chi Thanh is 3.1 km from the hotel, while My Dinh Stadium is 4.8 km from the property. The nearest airport is Noi Bai International Airport, 24 km from 22Land Classic Suites.
NNoraNicole2024.07.14
During our recent stay, we opted for the family room and were pleasantly surprised by the spaciousness and comfort it offered. Here’s a comprehensive review based on our experience:
Room Experience:
The family room we stayed in was spacious and well-appointed, providing ample space for our family to relax and unwind after a day of exploring. The beds were comfortable, ensuring a good night’s sleep, and the amenities provided in the room met our expectations for a comfortable stay.
Location:
Conveniently located, making it easy for us to access everything we needed during our stay. Whether it was nearby attractions, restaurants, or shopping areas, everything seemed within reasonable distance, which added to the convenience of our stay.
Recommendation:
I would definitely recommend for families or travelers looking for spacious and comfortable accommodations in a good location. The room size and comfort level make it suitable for families, and the convenience of the location adds to its appeal.
Breakfast Experience:
While the overall experience was positive, one aspect that didn’t quite meet our expectations was the breakfast. The quality and variety of breakfast options were not as impressive as we had hoped. We found that dining at nearby establishments provided more satisfying options for breakfast.
Conclusion:
In conclusion, our stay at was enjoyable and met most of our expectations. The family room provided comfortable accommodation, the location was convenient for accessing amenities, and I would recommend it to others looking for a comfortable stay in the area. However, for those particular about breakfast, exploring options outside the hotel might offer a more satisfying experience.
With a stay at Grand Plaza Hanoi Hotel, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Vincom Tran Duy Hung. This 5-star hotel is 5.1 mi (8.2 km) from O Quan Chuong Gate and 5.2 mi (8.3 km) from Hanoi Opera House.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.Enjoy international cuisine at Le Jardin, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 618 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
JJaciel Joyce2024.01.02
The location is really great. Near vincom mall, the breakfast is great too. All thr staff are very helpful
With a stay at Hanoi Daewoo Hotel, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Embassy of Japan. This 5-star hotel is 1.2 mi (1.9 km) from West Lake and 2 mi (3.2 km) from Ho Chi Minh Mausoleum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and free babysitting. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy Japanese cuisine at Edo, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has 6017 square feet (559 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 411 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
CCHIN SENG2024.07.12
Its classic elegance and legendary hospitality create a truly exceptional stay. The spacious rooms and indulgent spa ensure a relaxing and comfortable stay.
The picturesque gardens with the largest swimming pool in the city offer a welcome respite in the heart of Hanoi. Its location next to Thu Le Lake is perfect for exploring the city's major sights. Highly recommended
Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodation with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness centre, sauna facility and free parking on site. Guests enjoy free early check-in and late check-out. This non-smoking hotel is just 1.2 km from Giang Vo Exhibition Centre an 1.8 km from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 2.2 km away, while Noi Bai International Airport is accessible within a 20 km drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Minibar and tea/coffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.
GGuest User2023.11.19
I stayed for two nights at Club Junior Suite. The staff were friendly and helpful. Room condition and staff service were impeccable. Especially, I was impressed with the service provided by Ms. Oanh, who tried to give the best service to my family. She well understood our needs and arranged everything to make our stay at the hotel comfortable and enjoyable. However, I am slightly disappointed with construction work underway during my stay. I was unable to fully enjoy all the facilities.
Outstanding
120 reviews
4.7/5
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Rs 34,509
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4.7/5
Outstanding
GGuest UserFirst, the location was amazing. It was located right in the heart of the Old Quarter. We had an 18 hour layover in Hanoi and this allowed us to maximize our short time here. We got to experience the culture of Vietnam in an incredible way. Second, our host, Huong Nguyen, was the best. She helped coordinate a private car from the airport to the hotel and gave us a full itinerary of places to eat and visit to maximize our short stay. She was exceptional at her job and she became our very first friend in Vietnam. Huong, thank you for all that you did for us. I hope to see you again soon. Third, the spa here was one of the best spa experiences I’ve ever had. Not only was it very affordable, but the experience was truly world class. If you stay at La Siesta, I highly recommend that you take advantage of La Spa, a high end spa experience that you won’t want to miss out on. We will definitely be visiting here again in our next trip to Vietnam :)
GGuest UserWe loved staying at this hotel. The staff were outstanding, very obliging and helpful. The king size bed and pillows very comfortable. Great shower and the air conditioning worked wonderfully well. Well situated in the old quarter and so easy to walk to the lake, restaurants, coffee shops and Beer Street. Great rooftop bar and the Red Bean restaurant on thr ground floor very good for breakfast, lunch or dinner. We stayed here overall 8 nights in total.
GGuest UserHotel location is excellent if u are a partier, beer street is just a stone away. Room cleanliness is still acceptable but dining area is not. Maybe staff at dining area is not enough. Staffs are friendly and helpful however during the check out process, we were asked to wait for more than 30 minutes as they are checking the room which was absolutely not acceptable.
Ps: we went to ask how long it going take.
DDr AnupamGreetings, here are some key features of the hotel, hope you find it useful:
1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or ”Grab.”
2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend.
3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine.
4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times.
5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho.
Pros:
• Good value for money.
• Excellent breakfast options.
• Clean and well-maintained facilities.
• Friendly and helpful staff.
Cons:
• Little far from major tourist attractions, but close to Lake and church.
• The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise.
Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.
AAnonymous UserBe careful when asking the staff to arrange an airport taxi!
300,000 VND wasted.
I used the Grab app during my trip to Vietnam, and I was thinking of using the app to arrange a taxi to the airport when I returned home, but the staff said I would arrange it and wouldn't listen (half forcibly). So, well, it's a hotel, so I thought I wouldn't be ripped off, so I made a request.
When I entered Vietnam, it was about 400,000 VND from the airport to the hotel by Grab, but the staff agreed to arrange for 300,000 VND, and I paid the fee the day before check-out.
I wanted to keep proof of payment, so I asked for a receipt and was given it. (In the end, it didn't help at all.)
I checked out the next morning, but the staff who paid the taxi fare the day before was asleep and was absent, so I was dealt with by another part-timer who was sleeping on the sofa in the lobby.
I'm sleepy, but I'm quite suitable (I didn't even ask if I don't return the room key from here), and at the taxi meeting place that I had reserved the day before, I was told something I didn't understand in Vietnamese, and I gave instructions with my fingertips. I was in a situation where I didn't know which one to take while the taxis were stopped.
When I tried to check with the young man again, he was nowhere to be found. . .
In the end, I ended up taking a different taxi and ended up paying 400,000 VMD to the driver separately.
I don't expect Japanese level response, but I have to say that the taxi response this time is too appropriate.
I sent an email about this, but never got a reply.
Hotel facilities and cleanliness are reasonable for the price.
(There are some stains on the sheets and a little black mold in the bathtub, but I think it's not a problem if you're not a fastidious person.)
The location is good for walking around the old town.
This kind of thing happened just before returning to Japan, and it feels like something.
GGuest UserPros: The staff was extremely kind and accommodating and willing to help with any and everything if mentioned to them. It’s a fab location with Hoan Kiem lake well within walking distance, yet not right in the middle of the hectic old quarter so it’s possible to get a good night’s sleep (our room didn’t have a window, so unsure if this is true for rooms with window). Beds were changed every day and also clean towels daily however other amenities like toilet paper, shampoo, bodywash etc weren’t topped up during our stay. Cons: We arrived after the advertised check in time and our room wasn’t ready which wasn’t ideal after 17 hours of flights, however also understandable that sometimes other guests check out late. I think because of this they rushed to get the room ready which meant it wasn’t completely clean e.g hair on the floor, fingerprints on the mirrors/glass. Our TV didn’t work, the wifi was very slow during our stay, and the shower ran cold for the first 2 days which to be fair was fine considering how hot it was. Booking.com still states that breakfast is available here but nothing was mentioned to us about breakfast, and it’s worth noting that the photos used by the property definitely aren’t accurate. The property is nice, but not like the photos. Our room was windowless which I cant remember whether this was mentioned when booking. We didn’t complain as we 1) were very tired from the travelling, and 2) felt that it was a case of you get what you pay for (budget room/hotel). However I felt considering the high score the property has on booking.com and on here, it was important to leave a more accurate image of the property. Overall I would recommend for budget travellers, but keep in mind that you get what you pay for
GGuest UserRatings are always based on personal standards and judging criteria. For this, I am coming from the angle of a cheap airport hotel. This is the best airport hotel around Hanoi Noi Bai Airport, and at a decent price. Do not expect intercontinental buffet breakfast, business lounges and the likes. The room is pretty new, clean, functional, and large. Despite being close to the airport, you can barely hear anything from landing aircraft. Breakfast is simple at best, and staff seem to be still in 'training', with only Brian being the 'boss'. Rooftop pool doesn't look well maintained, and the entertainment room has been abandoned totally altogether, with the foosball and billiard table left to collect dust while it has become a storage and parking area. But hey, its an airport hotel. Purpose is to have people sleep for 1 night before leaving prompto. It is situated in a pretty rural area so don't expect any established eateries or convenience stores nearby. Think roadside hawkers and home-run provision shops. In conclusion, best airport hotel near Hanoi Noi Bai Airport.
AAlan BornHANOI
The location of this apartment is the biggest advantage. It is a 5-minute walk from the 86 bus stop (from/to the airport). Also, it takes 5-10 min strolling to reach the Old Quarter and Dong Xuan market. Plus, 20-25 min walking will bring you to the Ho Chi Ming mausoleum. Everything far would require a taxi or a scooter via the ‘Grab’ app.
Generally, this apt has a solid ‘3’ out of ‘5’. Everything you needed was there: a full-size kitchen, a microwave, a two-section fridge, a washing machine, a fan, an AC, a TV, a kettle, a cooking stove, all utensils and plates. The bathroom, a sink and a loo are clean, a hairdryer works well. You could even have a full foamy real bath (I was too lazy to extra clean the bath, that’s just me. Extra precautions). The bed is fine, and the bed sheets were clean. Nothing to complain about.
Now, why it is ‘3’ (or maybe ‘3.5’). For this money per night, in other places, you’ll get a 20-24 sq.m. room. While this apt generously will host you with 60 sq.m. (I have to confess, it was the main reason I chose this place among the locations). This place feels really like a proper apartment. Pay attention, this is not a ‘Hotel’ but a ‘Home-stay’ or an ‘Apartment’. There is no Reception desk. Nobody will meet, greet, and assist you. You will be on your own with any questions you may have upon arrival. Moreover, the entrance to this apartment goes through… the sushi restaurant. Yep. Right through the tables with people eating. Plus, the instruction sent prior to my arrival with all digital codes to open the doors to get in/out looked more like a maze or a puzzle. Good news, from 10 am till 10 pm the front restaurant door is open and you won’t need to worry (at least) about one of the ‘getting-in game’ challenges.
Al-in-all, with all instructions provided by Trip.com and the owner, I managed to check in smoothly, had a nice Hanoi vacation and didn’t mind some hiccups with local neighbours downstairs getting up early and starting cooking their breakfast)))
Good luck with your trip!
GGuest UserThe service was so good,
The lady and her family treat the clients so well. The husband even helps to take people to the airport.
The bed is so clean, and the washroom is equipped with everything in it.
By the way, sitting at the receptionist, I saw how they treated the other client, that's what we call customer service.
GGuest UserI really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store.
Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it.
The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders.
I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.
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Whether it’s a business trip or a vacation,
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