Sheraton Hanoi Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi

Sheraton Hanoi Hotel

No.5 of Premium Hotels in Hanoi
K5 Nghi Tam, 11 Đ. Xuân Diệu, Road, Quan Tay Ho, Hanoi, 10000, Vietnam
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The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors. Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself. Show More
We Price Match
hotel overview picture
4.2/5Very Good·Great Location
Second time staying in this hotel. Very good.
Amenities
Sunbathing areaOutdoor swimming poolFreeSaunaSpaMassage roomExecutive loungeGymFreePrivate ParkingFreePriority airport pick-upCar rentals
All Amenities
Surroundings
Airport: Noi Bai International Airport
(21.2 km)
Train: Hanoi Railway Station
(5.3 km)
Train: ga Phúc Yên
(32.6 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Executive Suite Non smoking
8

Executive Suite Non smoking

1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Sheraton Club Room
4

Sheraton Club Room

1 King bed or 2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Presidential Suite
4

Presidential Suite

1 King bed
126m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Sheraton Club King Room
4

Sheraton Club King Room

1 King bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Imperial Suite Non smoking
7

Imperial Suite Non smoking

1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Ambassador Suite Non smoking
5

Ambassador Suite Non smoking

1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Grand Deluxe Room
4

Grand Deluxe Room

1 King bed or 2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Executive Suite
4

Executive Suite

1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Grand Deluxe King Room Non smoking
5

Grand Deluxe King Room Non smoking

1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Sheraton Club Twin Room
6

Sheraton Club Twin Room

2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Imperial Suite
4

Imperial Suite

1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Grand Deluxe Twin Room
4

Grand Deluxe Twin Room

2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Grand Deluxe King Room
4

Grand Deluxe King Room

1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe Room
4

Deluxe Room

1 King bed or 2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Ambassador Suite
5

Ambassador Suite

1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
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Guest Reviews

4.2/5
Very Good
61 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.1
  • Location4.3
  • Service4.3
Average for similar properties in Hanoi
Most Mentioned
A‍v‍a
November 12, 2024
It would be better if there was an option to pay without pre-authorization
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2024
設施:很好 衞生:很好 環境:很好
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 19, 2024
The pool was beautiful and the best. The front desk was also polite and I would like to stay here again. The breakfast was delicious and the pho had two different flavors.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2024
The price/performance ratio is not high. Although it is a well-known hotel, the facilities are old! I was given a family room when I checked in. The two rooms were connected but locked. I felt unsafe, so I asked to change to another room (820), but I found that the floor was dirty! I thought it was okay because I arrived too late, but on the second night I found that the pre-authorization for check-in was not cancelled, and the amount was still on my bill. I contacted the hotel and it was cancelled. I want to ask if I would be charged extra if I didn't find it?
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2024
The facilities are relatively old, and there is a slight musty smell in the room. The location is good, next to Hanoi West Lake, and the surrounding environment is good. There are not many varieties of breakfast options.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2024
環境還不錯
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2024
房間佈置很温馨舒服喔
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2024
The hotel is in a good location, close to InterContinental. The facilities are a bit old
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 20, 2024
很滿意,地理位置佳
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Free
Adding cot: Free
Children 2 years old and over
VND 690,000 (approx. €25.80) per person per night

Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
AgeFee
Children 3 years old and under
Free
Children 4–11 years old
VND 247,500 (approx. €9.26) per person
Children 12–17 years old
VND 495,000 (approx. €18.51) per person
Adult
Buffet:VND 495,000 (approx. €18.51) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2004
  • Renovated: 2018
  • Number of Rooms: 299
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors. Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.

Services & Amenities

Spa
Gym
2 Restaurants
Conference room
Multi-function room
2 Restaurants
Oven D'or Restaurant
Cuisine: Asian, Japanese, Korean, Seafood, Sushi, Vietnamese
Open for: Breakfast, Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Ambience: Family-friendly
Business hours: [Mon - Sun] 06:00-20:00
Hemispheres Steak & Seafood Grill
Cuisine: Seafood, Steakhouse
Open for: Dinner
Special dietary options: Vegetarian
Ambience: Romantic
Business hours: [Mon - Sun] 18:00-22:30
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Frequently Asked Questions

What are the check-in and check-out times at Sheraton Hanoi Hotel?

Check-in at Sheraton Hanoi Hotel is 15:00, and the check-out time is until 12:00.

What are the hotel amenities at Sheraton Hanoi Hotel?

Sheraton Hanoi Hotel amenities include: Sunbathing area, Pool, Sauna.

Is there a pool at Sheraton Hanoi Hotel?

Yes, Sheraton Hanoi Hotel has a pool.

Is Sheraton Hanoi Hotel pet friendly?

No, pets are not allowed at Sheraton Hanoi Hotel.

Does Sheraton Hanoi Hotel serve breakfast?

Yes, Sheraton Hanoi Hotel serves highly-rated breakfast. Breakfast option(s): Western, American, Asian, Continental, Full English/Irish, Vegetarian. Breakfast price for Buffet:495000.00VND.

How much does it cost to stay at Sheraton Hanoi Hotel?

Prices at Sheraton Hanoi Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Sheraton Hanoi Hotel?

The closest airport is Noi Bai International Airport, and it is about 27 mins from hotel by car (21.2 km).

What is Sheraton Hanoi Hotel cancellation policy ?

Typically, cancellations of Sheraton Hanoi Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

About This Property

Nearest AirportNoi Bai International Airport
Distance to Airport23.01KM
Distance to Train Station32.59KM
Average Price FromEUR621
Hotel Star Rating5