Guest User
August 4, 2023
When we first arrived, the front desk on the night shift was very good, and even took us to find a pho shop, but what happened later made us have to give a bad review.
Regarding hygiene, the slippers were pilled, but fortunately we brought our own slippers, so we didn't tell the hotel
Later, when I was sleeping in the middle of the night, the TV turned on for no reason, changed the channel, adjusted the volume, and then turned off automatically. We were so scared that we asked the hotel if the remote control next door was wrongly connected, or some other remote control. The hotel's attitude was: impossible, the TV was bought by our supervisor himself, and there is no possibility of problems. Anyway, we explained all night that we can’t have a problem, and you have no evidence to prove that the TV was turned on by yourself... Finally, we decided to change hotels. At the beginning, we agreed to cancel the refund of subsequent orders, and we needed to go through the process of Ctrip. Ctrip contacted for a long time , The next day I said I disagreed... Anyway, I didn't refund in the end, and there was no compensation for such an outrageous thing. This kind of strange incident can't be explained, and the follow-up processing method of the hotel is completely bad, black for a lifetime
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