Alisa Hotel & Spa

the hotel is near to food restaurant, travel agent booking, spa, convenience store & walking diatance to Hoan kiem lake. everyday they change towels & toiletries, provide water bottle & clean the room. staffs are accommodating & friendly. my friend and I book for 1 night , then we decided to extend for another 2 nights. So we paid cash in the reception/lobby. Always asked for receipt for proof.

Room is clean & the staff is friendly and helpful. BUT mattress is too hard...

I had to change hotels on the 2nd day, I was ill on the first night I stayed there and there not much to do in the hotel, location was set in middle of hanoi old quarter where it was very dirty. I didn't rate this place at all made me feel spacial with a window in my room lol. It was very sad I had to stay there and catch a fever, hygiene was not all there. 😪😔🤒

Title: An Unforgettable Stay at Alicia Hotel and Spa: A Gem in Hanoi Review: I recently had the pleasure of staying at Alicia Hotel and Spa during my visit to Hanoi, and I cannot express enough how impressed I was with every aspect of my experience. From the moment I walked through the doors, I felt like a valued guest, and I knew that my stay would be truly memorable. First and foremost, the rooms at Alicia Hotel and Spa are absolutely fantastic. Spacious and elegantly designed, they provide a sense of comfort and relaxation that is unparalleled. The attention to detail is remarkable, and the large, comfortable beds offer a blissful night's sleep after a day of exploring the city. One of the highlights of Alicia Hotel and Spa is its incredibly convenient location. Situated in the heart of Hanoi, it allows easy access to all the attractions and cultural landmarks, making it an ideal choice for both leisure and business travelers. Whether you wish to immerse yourself in the vibrant streets or seek out tranquil spots, everything is just a stone's throw away. What truly sets Alicia Hotel and Spa apart is the exceptional level of service provided by the staff, and in particular, the manager named Rose. Her warm and genuine hospitality created a welcoming atmosphere that made me feel right at home. The staff members were always ready to go the extra mile, ensuring that every request was met with a smile. Their friendliness and attentiveness made my stay truly remarkable. Alicia Hotel and Spa is a versatile destination suitable for solo travelers, couples, and families alike. Its thoughtful amenities, coupled with the accommodating staff, ensure that every guest's needs are met with utmost care. Whether you are seeking a peaceful retreat or an adventure-filled getaway, this hotel caters to all your desires. In conclusion, my stay at Alicia Hotel and Spa was nothing short of exceptional. The combination of the large rooms, luxurious beds, unbeatable location, and above all, the genuinely friendly service, made it an unforgettable experience. I cannot recommend this hotel highly enough, and I eagerly look forward to returning in the future. Russell from Australia.