Anonymous User
October 7, 2024
As soon as we entered the hotel, the waiters were very enthusiastic and started to talk about nearby attractions and help us with our luggage. Because we had a baby, we sent an email in advance to ask them to prepare a crib, and they were ready when we arrived. The service attitude was quite good. But I was very unhappy and disappointed as soon as I entered the room. The online photos should have been taken when the hotel was just opened. Now it is very shabby and dirty. The baby crawled on the floor for more than ten minutes, and his pants and socks were very dirty. The bathroom was also very old, and there were mold/water marks on the walls of the room. Our room was on the 12th floor (the suite was booked for more than 700 per night...), and breakfast was on the 13th floor. The restaurant is very small, there are not many dishes, but it should be more local. After sitting down for ten minutes, a cockroach came to the table. I had enough and immediately packed my luggage and left. I really don't recommend it.
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