Hotels Near Kiosk Martins in Hannover

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

The location is OK, a little away. The parking house (very cheap with EUR 4 per night) is unfortunately well 200m away, with a lot of baggage is the suboptimal, especially since no pre-front is there. For a business stay for one night, but perfect. The service at the reception was very friendly and nice, rooms offered on a higher floor with view. Rooms themselves rather small, but very nicely furnished. Critical point: the shower is really small. A 2m man we don't fit in there! The bar goes, even if the choice is rather small and the glasses for drinks are not quite suitable.

During recent storms, Deutsche Bahn rerouted and cancelled my train which left me stranded in Hannover unexpectedly. I quickly booked the first Marriott property I could find on the app because I needed a last minute room guaranteed late at night. When I arrived at checkin, Inga Zarzycki welcomed me after a long and frustrating day of travel. She answered all of my questions, and even provided me a complimentary upgrade to a beautiful suite because of my Platinum status. I was also informed that I had the minibar and breakfast included and could choose between a welcome gift or bonus points. The suite itself was beautiful! It felt like a small apartment. The bed was huge and very comfortable. The bathroom was also great, with a big tub. I am 6’4” so it was a nice surprise to be able to soak in the tub after a terrible travel day. The following morning after a hearty breakfast, I spoke with Olga Schmidt at the front desk and explained I was going to go to the train station and try to get home to Berlin, but that I might need to extend my stay for another night. I asked her to hold my room and not send housekeeping, just in case. She kindly agreed. After a terrible experience at the train station, I returned to the hotel disappointed that all trains were cancelled again and I was stranded for another day. Olga welcomed me back with a cappuccino and some candy and suggested I check out the sauna and fitness center to relax. The sauna is beautiful and had a roof top terrace, perfect for cooling off. Shortly after this, I learned that my friend was driving from Berlin to pick me up and take me home, and that I would not need to stay an extra night. When I explained my situation to Olga, she informed me that I could have a VERY late checkout and would not be charged an additional night for the room. This is top notch customer service! She totally understood my situation and made every effort to accommodate my ever changing needs. When I finally went to checkout, I was happy to see Inga again. Olga had already updated her and it was an easy checkout experience. Both Inga and Olga are fantastic representatives of excellent customer service and I truly appreciate their help and consideration during an otherwise stressful travel experience. If I am ever in Hannover again, this will be my first choice of hotel because of the level of service I received.

I recommend people to join miles program once they reach hotel. After registering, they can get free train/bus card for their stay. I feel that staff is good and responding. However, sometimes too much shortage of manning causes some issue of discomfort. Also had one incident where towel were smelly.

4 stars? Not even approaching: Air conditioning makes itself independent, safe does not work. The very noisy ventilation in the bathroom, which has only one glass sliding door, runs constantly (yes, the light was shut off). Very poor reception staff. The hotel is very comfortable and comfortable in the hall and in the stairs. The minibar is not available, but the lady at the bar is obviously not able to suffer her job or guests. She is very unfriendly and feels disturbed when you still visit the bar after 22:00. In the rooms, partly eagle old carpet. No water cooker in the room. view of the parking house. windows can only be curved. The hangs close badly. One plus point: beautiful hot water and a good shower head with strong radiation in the bathroom. Breakfast is OK, but not at 4 stars level. More like a pension.

We spent one night in this comfortable hotel just outside Hannover central station (10mins walk). Being HHonors Gold member, we were provided with a room upgrade to a nice, large and quiet room. The room and bathroom were very clean, but felt a bit dated, so a renovation would be very welcome. We are also not big fans of showers in a bath-tub, so a nice walk-in shower would have been better. Staff at the hotel were friendly, helpful and professional. Breakfast was good as well, with a good choice of food and drinks, although it did get very busy after 9:00am. We would consider staying here again when next in Hannover, especially if the hotel is renovated.

Only 13.00 arrived at the hotel. Rooms were already free (or we would have just put the bags off) but we were calculated 10 euros per hour for earlier check-in, i.e. 20 euros in addition. Unsuitable and unconsidered: if all travellers check in at point 15.00, stress would come. In turn, we have not received any refund, although we check out 1.5 hours before date. Location great, very central. Rooms really really really mini small! Washing basin in the bedroom, no privacy. Breakfast class.

The location of this hotel is excellent for getting out and about. We stayed here for the Christmas markets and they where only a 10 minute walk away. We didn't eat in the hotel but we used the bar every night and it was great!! The check in was easy and painless and we were welcomed by polite and friendly staff who took time to explain everything. Room was okay as rooms go it had it all, was well equipped and clean, towels were changed for the whole five nights that we were there. To get to the train station from the airport is easy just a train ride away, then a taxi costing just 8 euro's. Our intention is to return to Hannover again for the Christmas markets next year and we will stay here again. All in all we had a great short city break made easier by the great staff and the hotel it's self.

I have stayed here because it is convenient to my work location and I just needed to stay one night. The hotel is not that easy to reach by public, only connections are with bus. If you need to go to the city center it’s not to stay here. What I liked is that there is a large park just around the corner named Eilenriede. Good for morning and/or after work runs. The hotel itself is very run down. The size of the room is good but the interior is old and some stuff need replacement. There were large stains on the carpet and you don’t even want to walk without socks or shoes there. My room was more to the back of the hotel, unfortunately there is a big construction side behind the hotel and they started working at 6.30. I had the window open to get some fresh air and was waken-up by this noise. In terms of loyalty I am platinum member with Wyndham and as I can say there was no recognition at all. Even points were not credited automatically and I had to request it. I know they had my membership number as it was printed on the registration paper I had to sign. Breakfast was not used so I can not say anything about this.

The check-in was very friendly and there were apples and refreshments in the lobby. Also there are only positive reports on the shuttle service to the airport, timely and helpful. I would have expected more from the room. It is tasteful and practically furnished and very spacious and absolutely clean. However, I wonder why there is no ”light” light. The lamps in the room only throw dark indirect light. It was not possible to light the room. That was very well hit the mind. The switch between night-lamp and reading lamp was defect, so not at all, only the inner life was visible, which I think is dangerous. Although Leonardo casts with sound-isolated windows. I could not see any difference to normal glass windows and it was incredibly noisy in the night. Furthermore, the brightness came so that we can hear the TV, toilet noise etc. of the neighbouring rooms well. A water cooker as shown in the room description did not exist with us. Only a capsule machine was available. This was why we had to prepare the water for our tea and thus tasted the tea for coffee. Also very bad that no sustainability is being considered and actually coffee capsules are still offered. For one night to get to the airport, it's OK. I can't recommend a longer stay.