The Rezen Select HuanZhou ZhuanTang MeiYuan Hotel provides a great place for travelers to relax after a busy day. The Rezen Select HuanZhou ZhuanTang MeiYuan Hotel is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou. Hangzhou Railway Station is located approximately 22km away while Hangzhou Xiaoshan International Airport is 40km away. The closest major public transportation, Xiamingjie Metro Station, is only 600m away. With multiple attractions nearby including Hangzhou Little Iceland, China Academy of Art, Xiangshan Campus and China Design Museum, guests will find plenty to keep themselves occupied. In their spare time, guests can explore the hotel's surroundings. This Hangzhou hotel provides parking on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. Perfect for those working on the move, this hotel caters to a large number of business guests.
YYujian50892023.08.15
The service attitude of the girl at the front desk was very good. One of us had a problem with mobility and she helped us upgrade. It was very good. It is very close to the subway entrance and convenient. However, the breakfast was a bit basic and did not match the room price!
The Hampton by Hilton Hangzhou Zhuantang Meiyuan was recently opened in 2021, making it a fantastic choice for those staying in Hangzhou. The hotel is located approximately 22km from Hangzhou Railway Station and 40km from Hangzhou Xiaoshan International Airport. Transportation around the city is also convenient, with Xiamingjie Metro Station within walking distance. The nearby area boasts an abundance of attractions including Shuangliu Park, Hangzhou Little Iceland and Xiangshan Art Commune. In their spare time, guests can explore the hotel's surroundings. This Hangzhou hotel offers parking on site. When it comes to Hangzhou hotels, the Hampton by Hilton Hangzhou Zhuantang Meiyuan is highly regarded for its excellent facilities. Perfect for those working on the move, this hotel caters to a large number of business guests.
GGuest User2024.10.07
At the end of the holiday, I passed by Hangzhou on my way back. I decided to add a day to my trip. I went to Xiaohezhi Street to see the night view first, and then went to Yunqi Bamboo Path. Huanpeng is nearby. I stayed here. The environment is clean and warm. There are many delicious foods downstairs. It is a good choice.
The hardware facilities in the room are quite good, and the service attitude of the store clerk is very good. If I take the tram, it is very convenient to charge nearby. This is very friendly for self-driving travelers. What needs improvement is that although there are many smart facilities in the room, there are no prompts and instructions to tell passengers how to use them. The pillows in the room are very reliable, not the soft kind, and there are two. The quilt is indeed a bit thick for this kind of weather. If you can add another one for this kind of weather, the quilt is really a bit thick. If you can add a blanket for this kind of weather, I would be satisfied. The speed immediately exploded. The overall feeling is still very good.
GGuest User2024.05.02
The hardware facilities in the room are quite good, and the service attitude of the store clerk is very good. If I take the tram, it is very convenient to charge nearby. This is very friendly for self-driving travelers. What needs improvement is that although there are many smart facilities in the room, there are no prompts and instructions to tell passengers how to use them. The pillows in the room are very reliable, not the soft kind, and there are two. The quilt is indeed a bit thick for this kind of weather. If you can add another one for this kind of weather, the quilt is really a bit thick. If you can add a blanket for this kind of weather, I would be satisfied. The speed immediately exploded. The overall feeling is still very good.
Outstanding
940 reviews
4.7/5
Price from
US$31
per night
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The Hangzhou Rose Garden Resort & Spa (Hangzhou Meiguiyuan Dujiajiudian) is located beside Zhijiang Road in the popular Jiuxi Scenic Area.Every room has broadband internet access. Mountain-view rooms also come with balconies through which guests can enjoy mountain and water views. Dining facilities include a restaurant, eight private dining rooms and a banquet room, where guests can enjoy Cantonese and Hangzhou cuisines. The British Bar serves Asian style buffet. One multifunctional banquet hall with flexible meeting space provides guests with a stage and a multimedia room. There are also three conference rooms ready for booking.A variety of recreational facilities are also on offer, including outdoor and indoor swimming pools. The fitness center features a range of facilities and floor-to-ceiling windows to highlight the pool views. Guests can also pamper themselves in the spa center.
GGuest User2023.08.23
For a relaxed Family vacation with a nice outdoor swimming pool this Hotel is perfect. The room was huge, very spacious, made for kids to enjoy. Friendly personal, great service, all in all a very nice Hotel to stay at, if you do not intend to leave the Hotel to discover the City Hangzhou.
The Grace Selected Hotel (Hangzhou Xixi) is an ideal spot for travelers wanting to discover the city. The Grace Selected Hotel (Hangzhou Xixi) offers a pleasant stay in Hangzhou for those traveling for business or leisure. 杭州西站 is located approximately 17km away while Hangzhou Xiaoshan International Airport is 42km away. Being just minutes away from Liuxia Metro Station allows guests to explore the city with ease. The nearby area boasts an abundance of attractions including Huang Chao 7 Hao Shangwu Club, Liuxia Historic Street and Xixi Wetland Western District. In their spare time, guests can explore the hotel's surroundings. This Hangzhou hotel provides parking on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling on business.
SSaurabh Anil2024.06.12
Location is good, bit away from city center, but worked fine for us. Rooms were clean. Many breakfast options were available. Hotel had late checkout option which was helpful. Staff was very welcoming & supportive. Overall ticked everything for us.
The Blossom House Xixi Hangzhou is one of the newest hotels in Hangzhou, having been renovated in 2022. The hotel is conveniently located just 14km from 杭州西站 and 42km from Hangzhou Xiaoshan International Airport. Being just minutes away from Hongyuan Metro Station allows guests to explore the city with ease. The nearby area boasts an abundance of attractions including Xixi Wetland Western District, Liuxia Historic Street and Kudadongwu Culture Amusement Park. In their spare time, guests can explore the hotel's surroundings. This Hangzhou hotel offers parking on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is a popular accommodation for guests traveling with families.
GGuest User2024.10.01
It was my first time staying at Huajiantang, and the experience was great! It's super pet-friendly!
Here are some good feelings:
1. When we checked in, the front desk guy helped us carry our luggage to the room. On the way, he introduced where to eat breakfast, where to get free sweet soup and cocktails in the evening, and reminded us that pets can walk around in the garden
2. The staff will greet you on the way, and the basic etiquette is nice. When they see a puppy, they will praise its cuteness. They are very friendly
3. The hotel has complete facilities and high cleanliness. There are fruits for check-in, and the free drinks and beer in the refrigerator can be drunk directly
4. I stayed in a duplex suite, which has a lot of space. The second floor is a little hot, but it doesn't feel uncomfortable. There is a small balcony and the air is so good!
5. There are many plants and trees in the whole park. I am very afraid of insects, but I basically didn't see them. It's well maintained
6. Although there are no robots due to the layout of the park, the service response is super fast. Some things are basically delivered within five minutes. It's so considerate!
7. In terms of food, the buffet breakfast is quite fresh. What surprised me most was that there is cold jellyfish! Delicious! Pets also get a free meal, chicken breast, broccoli and carrots, freshly cooked!
The elderly are the pickiest, but my mother said frankly that she would come again next time! Hahahaha Super satisfactory stay experience, especially recommended for babies with pets
The Small Luxury Hotels of The Word-Hangzhou Muh Shoou Xixi Hotel is an ideal spot for travelers wanting to discover the city. The Small Luxury Hotels of The Word-Hangzhou Muh Shoou Xixi Hotel offers a pleasant stay in Hangzhou for those traveling for business or leisure. With 杭州西站 just 14km away and Hangzhou Xiaoshan International Airport only 42km away, transportation is very convenient. Transportation around the city is also convenient, with Hongyuan Metro Station within walking distance. This hotel is located near many of Hangzhou's attractions including Liuxia Historic Street, Xixi National Wetland Park and Xixi Wetland Western District. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is particularly popular with those traveling with families.
GGuest User2024.08.26
The most anticipated thing in this trip is Xixi Wetland. Before booking a hotel, I consulted many bloggers' posts and decided on Mu Shou for the comprehensive evaluation. As a traveler, I am particularly strict in choosing a hotel. Mu Shou definitely stands the test. Whether it is from service, location, environment, or catering, it will make your trip worthwhile. It was my first time booking. When I checked in at the hotel, the front desk helped me upgrade the suite for free. Special mention should be made of the housekeeper Yang, a beautiful, kind and generous girl. It was she who made me feel at home. She answered all my questions and was polite and humble. The housekeeper also helped us to make an appointment for the hotel's rowing boat, avoiding the queues in the wetland park, which is particularly crowded on weekends, and drifting on the water easily. The grandfather of the rowing boat also patiently and professionally answered and introduced Xixi Wetland. The breakfast was semi-buffet, exquisite, and tasted very good. The service attitude of the staff was great. I will come again next time and must taste the Black Pearl Restaurant, which I didn't eat this time because I was in a hurry. 🍴
The room facilities can only be regarded as three stars. The sound insulation is very poor. You can hear the conversation and the sound of water being used next door clearly. The appearance of the river view room is OK, but it is still a bit far from the West Lake. The hotel breakfast is relatively rich. The attitude of the front desk is very average. The most basic courtesy is still lacking. There is no enthusiasm to say, not even hello or goodbye! (Maybe it is busy during holidays!) The room is not cleaned properly, the hair dryer is not in place, the trash can is not cleaned, and there is a tissue bag left by the previous guest in the room. The hotel did not handle the small matter.
XXYX12122024.10.05
The room facilities can only be regarded as three stars. The sound insulation is very poor. You can hear the conversation and the sound of water being used next door clearly. The appearance of the river view room is OK, but it is still a bit far from the West Lake. The hotel breakfast is relatively rich. The attitude of the front desk is very average. The most basic courtesy is still lacking. There is no enthusiasm to say, not even hello or goodbye! (Maybe it is busy during holidays!) The room is not cleaned properly, the hair dryer is not in place, the trash can is not cleaned, and there is a tissue bag left by the previous guest in the room. The hotel did not handle the small matter.
The Lushmon Retreat provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Lushmon Retreat is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 12km from Hangzhou Railway Station and 38km from Hangzhou Xiaoshan International Airport. Seeing Hangzhou's sights from this hotel is easy with Eight Sights of Longjing, Longjing tea fields and Longjing Village all close by. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Hangzhou hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
NNat Shanghai2023.02.01
We came for 1 night and the hotel is lovely and well design ! In the middle of the mountain … you have beautiful view of tea plantations ! Staff is very friendly and supportive as we are foreigner! Food is delicious …. Breakfast amazing ! We will come back for sure !
The hotel is near the Xixi Wetland. The surrounding environment is good. You can go to the Xixi Wetland to stroll around, but the sound insulation of the hotel is not very good. You can hear the snoring next door. The sound of the bathroom in other rooms is also very obvious. I live on the 5th floor. I don’t know what I’m moving upstairs at 1 o’clock in the middle of the night. I still make a noise for a while. The bed is very comfortable, the pillows are well-deserved, the bathroom shower and the like are very good, the breakfast is not bad, the hotel gives a 4.5 star, 5 stars are for the front desk, the service is particularly good, warm and patient, there is a question and answer, will take the initiative to ask for needs
LLaomaoJane2024.10.13
The hotel is near the Xixi Wetland. The surrounding environment is good. You can go to the Xixi Wetland to stroll around, but the sound insulation of the hotel is not very good. You can hear the snoring next door. The sound of the bathroom in other rooms is also very obvious. I live on the 5th floor. I don’t know what I’m moving upstairs at 1 o’clock in the middle of the night. I still make a noise for a while. The bed is very comfortable, the pillows are well-deserved, the bathroom shower and the like are very good, the breakfast is not bad, the hotel gives a 4.5 star, 5 stars are for the front desk, the service is particularly good, warm and patient, there is a question and answer, will take the initiative to ask for needs
Outstanding
1067 reviews
4.8/5
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
GGuest UserLovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand.
I would say some things for improvement are as follows:
Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here.
Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left!
Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated.
The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better).
The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on
携程 (Ctrip) or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better.
The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels.
PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
AAnna in ChinaIt was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget.
Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment.
The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious!
Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration!
After all, I was really happy with my hotel’s choice.
To conclude what we loved the most about this hotel:
1. Attentive and caring service
2. Nature and beautiful surroundings
3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages.
4. Good Chinese restaurant with a terrace just next to the tea plantation
5. Amazing tea
Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
YYYFUNThe hotel location is quite convenient, it's just a 6-10mins walking distance to the nearest metro station (subway), 16-20mins driving distance to Xiaoshan airport.
There are restaurants, convenience stores, supermarket, and pharmacies within walking distance.
It contains complete facilities with a restaurant for breakfast, a self-serve laundry, and a fitness room.
The double room is spacious, clean and hygienic, with all the necessary items in the room like a hair dryer, a kettle, a fridge, cups, free mineral waters and coffee.
The staffs at the front desk are nice, friendly and helpful, very good in service.
The only problem is that on the last day of my stay, there was a sudden problem with the light in the room. It would automatically go out every 10 mins+, and it would go out completely until the room is completely dark. I would either turn it on manually or call Xiaodu to turn on the light. But this is not only inconvenient but also scary, especially when I'm in the bathroom and suddenly the light went totally off. At first I thought I would check out in a few hours and just bear with it, but then it was too terrifying so I asked the front desk to change my room. Later on, I was told that the entire 9th and 10th floors had this problem and the rooms on these 2 floors were not rented out. (Does that mean I was the only one ”communicating” with the light in the room at the end of the corridor on the 10th floor alone that night? Why didn't you tell me earlier!) Hopefully, it's fixed before renting out the room again, and please make some arrangements for your customers if the similar issue happens again, especially I reported the issue in the afternoon and your engineer came and inspected the problem, you should have known that the issue couldn't be fixed, you can't imagine how scary it was. Anyway, the staffs were still acting quite fast when I finally changed my mind to request to change the room, a guy came and moved my luggage to the 8th floor as per my request.
酒店位置便利,步行6-10分钟可到最近的地铁站,16-20分钟车程可到萧山机场。
小吃店、餐馆、便利店、超市和药店都是在步行距离内。
酒店设施齐全,设有餐厅(只提供早餐)、自助洗衣房和健身房。
我住的双人房舒适宽敞、干净卫生,房间内所有必需品一应俱全,如吹风机、电水壶、冰箱、杯子,还有免费矿泉水和咖啡。
前台的小哥哥和小姐姐们都很亲切友善,服务态度很好。
美中不足的是,在我入住的最后一天,房间的灯突然出了问题,每隔10几分钟就会自动熄灭一次,而且是整个熄灭导致房内漆黑一片。我要嘛就手动打开,或是呼叫小度把灯打开。但这样不仅不方便而且也很可怕,尤其是我在卫生间的时候,突然之间就伸手不见五指。我原本想说还有几个小时就退房就忍一忍,但后来实在可怕还是让前台给我换了房。后来才知道原来9楼10楼都有这样的问题,已经不外租了。(那就是说当晚只有我一个人在10楼?还是在走廊尾部的房间里独自跟灯光在“沟通”?怎么不提早说啊!真把我吓得够呛……)希望问题解决之后才把房间租出去。而且以后如果有类似的事情发生请立即为你们的房客作出安排,尤其我下午已经提出问题,工程师师傅下午就来修理你们就已经知道修不好的情况下,你们无法想象当时的情况有多可怕。不过还好当我改变主意要换房的时候,前台还是行动蛮快的,也按我的要求帮我把行李搬运下8楼。
MMiguel AngelPros: Great hotel, not too far from west lake, it has all the amenities you need, clean rooms, good breakfast, free laundry, and lots of shops, restaurants nearby.
Cons: rooms are on the small side, the bathroom is glass and so is the toilet, weird, no hooks to hang your towels, the light switches are so complicated for no reason, and if you are a light sleeper, request a room NOT facing the highway, it can get a bit noisy.
LLee Huan Chiao-Cleanliness was perfect! My room and other rooms I saw were perfectly clean. The corridors, common area, showers, toilets and powder room were perfectly clean.
-Front desk was welcoming and served lemon water upon check in.
-Facilities were nice. There are powder rooms at every corner so guests don’t have to walk all the way to the three toilets and three showers which felt like a maze. Laundry, dryer and garment steamer are available but they might need a china number to access unless you can pay the staff to pay it for you and there’s a laundry drying area at the verandah. There is a fridge and two microwave at the common area. I love their lemon water dispenser at the lobby.
-Amenities wise, towels, slippers, toothpaste and toothbrush have to be purchased from the vending machines in their showers, but shampoo, conditioner and bodywash are free. Several cold and hot water dispensers are around and paper cups can be found in the shower, kitchen and powder rooms.
-Location wise, there’s many food eateries throughout the whole building (one very affordable eatery opens 24/7) and many more at the streets around the building. There are two MRTs was about 10mins walk away.
-Only drawback was that the air conditioner in my room was not cold at all, even after the staff adjusted the temperature from their system. I asked two other guests and they said the same. Opening the door like some other guests made my room less stuffy but my corridor was at the end corner so it was not as cold as the central corridors. The common room was also not cold at all but not hot either. Overall, it was okay and bearable, not stuffy, just not cold. Showering cold helps a lot too. I still slept comfortably at night without blankets and the room was slightly cold during mornings. Price wise, can’t complain since my priority is cleanliness, privacy and price only. But one person said their room was too cold, and another one said their room became cold after the staff adjusted the temperature, so maybe it depends what room you get/negotiate.
-Photos of the window room have mirrors but mine didn’t have it, sadly.
-Price wise, totally worth it. Can’t meet service this perfect at such low price elsewhere. Would definitely come back!
MMukulDear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks
FFeige198211I have been staying at the hotel for a few days, and there is a very inconvenient thing. The hotel does not have a self-service washing machine and dryer! Very inconvenient for business travelers! I remember that when I stayed at Jinjiang Inn hotels in other cities before, they all had them! I often come to Hangzhou for business trips. If not, it is really inconvenient. If possible, please ask the hotel to consider the actual needs of the residents and solve it! I hope to come to the check-in machine later and have a self-service washing machine and dryer! ! ! In addition, it is recommended to replace the hotel slippers with plastic slippers with holes in the bottom. The slippers provided in the hotel are Jinjiang's products for many years! As thin as paper! Jinjiang has always said that after so many generations of product upgrades, what is their use? The basic problems are not solved! ! ! It’s useless to upgrade for another 100 generations! ! !
Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
Price per night from: USD 21
4.5/5
Excellent
RRong OuPros:
- Very convenient location, a couple of minutes walk to the West Lake.
- The lobby is spotless, check in/out is smooth.
- We went with a driver/tour guide (Zhu Feng) associated with the hotel who was very helpful, drove us around the lake for most of a day in pouring rain.
- Bellman is very helpful with loading luggage (he needs to work out more though :).
- Breakfast is good, but not great.
Cons
- The room is a little outdated, needs some maintenance work.
- The AC is the worst. The one in our room was blasting air all day long, but can barely keep the temperate at 25 C (77 F).
- The gym is pretty crappy. Looks like it's been rented out for external use, and it's not very clean or well maintained.
Overall got a good bone but needs some management shakeup and remodeling.
NNajib Asaddok**Review for Grand Hyatt Hangzhou**
I recently had the pleasure of staying at the Grand Hyatt Hangzhou, and I must say, it was an exceptional experience from start to finish. Here are the highlights that made my stay memorable:
**Service:**
The service at Grand Hyatt Hangzhou is nothing short of outstanding. From the moment I arrived, the staff were incredibly attentive and welcoming. Every request was handled promptly and with a smile, making me feel truly valued as a guest. Their professionalism and dedication to providing top-notch service are evident in every interaction.
**Cleanliness:**
The cleanliness of the rooms and the entire hotel was impeccable. Housekeeping did an excellent job of ensuring that the room was spotless every day. The attention to detail in maintaining hygiene and cleanliness standards is commendable, especially in these times when it is more important than ever.
**Location:**
The location of the Grand Hyatt Hangzhou is simply unbeatable. Situated right by the picturesque West Lake, it offers breathtaking views and convenient access to some of Hangzhou’s most popular attractions. Whether you're interested in sightseeing, shopping, or dining, everything is within easy reach, making it a perfect base for exploring the city.
**Staff:**
The staff at Grand Hyatt Hangzhou are a true asset to the hotel. Their friendly and courteous demeanor, combined with their willingness to go the extra mile to ensure guests have a pleasant stay, made a significant difference. From the front desk to the concierge and restaurant staff, everyone was professional, knowledgeable, and eager to assist.
**Overall Experience:**
In summary, my stay at the Grand Hyatt Hangzhou was exceptional in every way. The combination of excellent service, pristine cleanliness, a prime location, and an outstanding team of staff made it one of the best hotel experiences I've ever had. I highly recommend this hotel to anyone visiting Hangzhou. Whether for business or leisure, the Grand Hyatt Hangzhou will exceed your expectations and provide a memorable stay.
Thank you, Grand Hyatt Hangzhou, for making my visit so enjoyable. I look forward to returning soon!
GGuest UserVery satisfied with the stay. Came to Hangzhou with friends. This loft is very suitable for us. There is a bathroom on the upper floor and one on the lower floor. It is much better than those chain brands. The area is also large. The layout is very thoughtful. I will come again next time I visit.
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