West Lake Scenic Area | 1.5km from Sanmaoguan Ruins
The Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store) is one of the newest hotels in Hangzhou, having opened in 2021. The hotel is conveniently located just 1km from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. Just a short walk from Ding'an Road Metro Station, traveling to most city destinations is a breeze. With multiple attractions nearby including The Drum Tower, Chaotian Gate and Wushan Square, guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
SSY91982024.11.08
The location of the hotel is superb. The main door is at Nan Song Yu Jie. Walking distance to Qing He Fang and Wu Shan Guang Chang, which is the most happening square in the city. There's a 24-hour convenient mart just outside of the hotel.
The rooms were nice and cosy, just enough space for 2 ppl to open our luggage on the floor. However, the wifi was not that strong in the room, we needed to use our own Internet roaming. Besides, their pipping might not be so good, as the bathroom of one of our rooms was quite smelly. We requested to change the room, and they agreed immediately as well.
The service of their staff are splendid, they are very helpful and friendly. They patiently answered all my questions about Alipay, DiDi, travel plans, etc. Specifically Mr. Wang (Mr. 王有为), he helped us arrange our one-day trip to Yi Wu and our transport to Su Zhou. He also recommended us some restaurants that the locals themselves would go.
Overall, we enjoyed our stay at Hotel Hao. It is very convenient. Aside from the wifi and bathroom issue, everything is excellent!The location of the hotel is superb. The main door is at Nan Song Yu Jie. Walking distance to Qing He Fang and Wu Shan Guang Chang, which is the most happening square in the city. There's a 24-hour convenient mart just outside of the hotel.
The rooms were nice and cosy, just enough space for 2 ppl to open our luggage on the floor. However, the wifi was not that strong in the room, we needed to use our own Internet roaming. Besides, their pipping might not be so good, as the bathroom of one of our rooms was quite smelly. We requested to change the room, and they agreed immediately as well.
The service of their staff are splendid, they are very helpful and friendly. They patiently answered all my questions about Alipay, DiDi, travel plans, etc. Specifically Mr. Wang, he helped us arrange our one-day trip to Yi Wu and our transport to Su Zhou. He also recommended us some restaurants that the locals themselves would go.
Overall, we enjoyed our stay at Hotel Hao. It is very convenient. Aside from the wifi and bathroom issue, everything is excellent!
Hangzhou Railway Station Area | 2.16km from Sanmaoguan Ruins
The Holiday Inn Express Hangzhou West Lake East provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Holiday Inn Express Hangzhou West Lake East is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 300m from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. Just a short walk from Chengzhan Metro Station, traveling to most city destinations is a breeze. The nearby area boasts an abundance of attractions including Qinghefang Street, Wuliuxiang History Block and Phoenix Temple. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel provides parking on site. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.
FFlyingNoodles2024.09.04
I recently stayed at the Holiday Inn Express West Lake East Hangzhou and had a great experience. The hotel is in a perfect spot, right next to a metro station, making it super easy to get around. It's also close to beautiful spots like West Lake and Lingyin Temple, which are just a short trip away.
The rooms are really spacious, bed size are bigger than usual. Plus, they're super comfy, making it a great place to relax after a day of exploring. Overall, it's a fantastic place to stay if you're visiting Hangzhou.
West Lake Scenic Area | 2.23km from Sanmaoguan Ruins
Hangzhou Xuanhe Renhe Hotel is located in the commercial circle of Hubin pedestrian street on the Bank of Xizi lake, adjacent to the West Lake scenic area. It's only a two minute walk to the West Lake, and only about 400 meters away from exit C of longxiangqiao station of Metro Line 1.Xuanhe Renhe Hotel is a famous hotel for "telling Hangzhou stories" It is a hotel with the theme of "elegant song". The lobby area is equipped with Hangzhou study and Starbucks services. The guests have an independent reading area. The hotel restaurant can accommodate 120 people at the same time. The hotel has its own parking lot.In 2020, the hotel will be awarded the honorary titles of Jinding cultural theme hotel, Yingui Quality Hotel and Hangzhou quality hotel.
KKooi Hin2024.10.29
WE EXTENDED OUR STAY, needless to say more…
This hotel is on TOP of our staying list throughout the whole two weeks holiday in China.
So so spacious for four of us. The room has two separate areas, each has it own bathrooms. Nice view over seeing the lake. It is right next to 西湖 and all the shopping malls…. Even close to 河坊街 and etc…
Breakfast can only considered acceptable though.
Just the location and the room, i would return for it. highly recommended
Outstanding
6945 reviews
4.7/5
Price from
BRL 251
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
West Lake Scenic Area | 2.41km from Sanmaoguan Ruins
The Friendship Hotel Hangzhou is an ideal spot for travelers wanting to discover the city. Visitors to Hangzhou will find that the Friendship Hotel Hangzhou is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 3km from Hangzhou Railway Station and 28km from Hangzhou Xiaoshan International Airport. Being just minutes away from Longxiangqiao Metro Station allows guests to explore the city with ease. With Qinghefang Street, Hu Xueyan's Former Residence and San Park all within a short distance, there is no shortage of things to do in the area. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Hangzhou hotel can make use of the parking facilities. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.
SSockeye travels the World2024.07.15
A very picturesque view out of our room. Hotel staff have been exceptionally attentive. From the second they notice you were heading towards the front entrance, one guy held the door opened while another helped to take our luggages in. The 360 rotating restaurant was definitely the highlight of our stay! The breakfast buffet was interesting and full of options. We loved every part of our stay at the Friendship Hotel Hangzhou. Everything came with a little personal touch. Location is perfect. Highly recommended! Hangzhou was one of the most scenic places we’d visited in China. The West Lake presented a different kind of beautiful at night. You must try the boat ride across the lake! You will not be disappointed!
West Lake Scenic Area | 2.47km from Sanmaoguan Ruins
Opened in 2023, the Zhongshan West Lake Hotel Hangzhou offers travelers a pleasant stay in Hangzhou, whether for business or leisure purposes. With Hangzhou Railway Station just 2km away and Hangzhou Xiaoshan International Airport only 29km away, transportation is very convenient. The closest major public transportation, Longxiangqiao Metro Station, is only 500m away. Seeing Hangzhou's sights from this hotel is easy with Hubin Qingyu Scenic Spot, Wulin Square and Hubinlu Walking Street all close by. When guests have some time on their hands they can make use of the onsite facilities. This Hangzhou hotel features parking on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
EEnvo2024.06.11
We experienced a premium hospitality stay here during our trip in Hangzhou. The staff are very accommodating and welcoming as they promptly provide our requests. The room is spacious and tidy . Kudos to the bed, it’s very comfortable to sleep on. We also love the fusion of the Western and Chinese breakfast style The location is also accessible to go around West Lake . Highly commendable for Hangzhou travelers. We will surely come back!
West Lake Scenic Area | 3.49km from Sanmaoguan Ruins
The Zhejiang Hotel (Zhejiang Fandian) is conveniently located near downtown Wulin Square and just a few blocks from Hangzhou's West Lake. Rooms in this Hangzhou hotel are well appointed with German bathroom fixtures, large screen high definition digital TVs and high-speed internet access. The decor is old style Chinese.Hungry guests can choose from Western or Chinese fare and enjoy in-room dining or eat in the buffet restaurant which offers a balcony with a view of West Lake over the nearby century-old Tian Xiang Lou restaurant which is among Hangzhou's most famous traditional restaurants.Business travelers can make use of the Zhejiang Hotel's six different meeting rooms. The recreation center offers a sauna, foot massage and beauty salon.
WWai2024.08.16
Hotel is very well located to the West Lake. Approx 15 mins walk.
It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away.
First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose.
Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers.
They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch.
The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t.
There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area.
For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade.
It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on.
Overall 8/10
West Lake Scenic Area | 3.5km from Sanmaoguan Ruins
Love this hotel. 1st of all, the service. Always available for enquiries via wechat. 2ndly, the promptness - asked for iron and it was sent within 5 min. 3rdly, the interior - love the orange colour bathroom door. 4thly,the quietness of the room, soundproofing is excellent. Next, the passageway while u walk along the corridor - peach colour carpet and great lighting give such a pleasant vibe, as opposed to dim lighting in some hotels which may feel eerie. And of course, the convenience of the location. To your right and right is the Wulin Night Mkt (5min walk). Straight through the nite mkt all the way is Xi Hu (10-15min walk). I would recommend this hotel totally. Super value for money. One slight minus pt though - the bathroom taps are slightly to figure out. One tip - if arriving after 10pm, pls wechat hotel before u fly over to inform them of your late arrival so they can arrange for someone to check u in. This hotel is within the Zhe Jiang Fan Dian, it has its own reception, with a cheerfully lit signage.
BBlessed7772024.11.11
Love this hotel. 1st of all, the service. Always available for enquiries via wechat. 2ndly, the promptness - asked for iron and it was sent within 5 min. 3rdly, the interior - love the orange colour bathroom door. 4thly,the quietness of the room, soundproofing is excellent. Next, the passageway while u walk along the corridor - peach colour carpet and great lighting give such a pleasant vibe, as opposed to dim lighting in some hotels which may feel eerie. And of course, the convenience of the location. To your right and right is the Wulin Night Mkt (5min walk). Straight through the nite mkt all the way is Xi Hu (10-15min walk). I would recommend this hotel totally. Super value for money. One slight minus pt though - the bathroom taps are slightly to figure out. One tip - if arriving after 10pm, pls wechat hotel before u fly over to inform them of your late arrival so they can arrange for someone to check u in. This hotel is within the Zhe Jiang Fan Dian, it has its own reception, with a cheerfully lit signage.
Elong Hotel locates on Jianguo Road, directly adjacent to a station of Metro Line 2 /5 for convenient cross-city access. The hotel has minutes away to the West Lake, one of the the legendary lakes in China, and is within walking distance of Wulin Square—the city’s main business, shopping and entertainment center.
The traffic condition for our hotel is extremely convenient, you can explore the city by using metro; 18 minutes away to Hangzhou Railway station, 20 minutes to Hangzhou East Railway Station and 40 minutes to Hangzhou Xiaoshan International Airport.
Elong Hotel is the flagship brand of Elong Inc., won the highest award --the Supreme Award of Hotel space in the Hong Kong Asia Pacific Designer Contest 2020. We pay close attention to "city temperature" as our theme, offer unique experience to customers.
Hotel features 311 rooms and suites which designed to amplify the specially city view, the rooms equip soft furnishings and
hotel linen to create a comfortable living environment. The lobby bar, laundry, fitness centre, parking lot, meeting room, with our service, make Elong Hotel the premier choice for conferences, meetings and tourism in the city.
JJassie Tan2024.07.27
My partner and I enjoyed staying in Elong Hotel. Though it is one of the simplest room in the hotel, it came with a makeup area with a Dyson hair dryer (almost with all the hair accessories), comfortable sofa, super high technology lights and curtain system. I also liked their free self service laundry area, which you can keep track of the time using the room’s tv. The location is also very ideal, just right outside the metro station I truly enjoyed the stay in this hotel. Will come back to stay again in this hotel when i come back go Hangzhou 👍🏻👍🏻👍🏻
The SSAW Boutique Hotel Hangzhou Plaza is located in downtown Hangzhou near the shopping malls and restaurants surrounding bustling Wulin Square. Hangzhou's premier attraction, West Lake, is just 1.5 km (0.9 mi) away, and the Grand Canal is just around the corner.The SSAW Plaza offers 236 spacious and well-appointed rooms decked out in modern décor. Currency exchange and expert concierge service make the SSAW Plaza an excellent choice for tourists looking for a foothold in this vibrant and foreign city. Dining options include a Western restaurant, a coffee house and a lobby bar.
JJZZZZZZZ2024.10.26
Visited HZ for a few days and stayed in this hotel. Amenities were sufficient for our trip and they upgraded our room for free as well! Overall is a good place to stay when coming to HZ.
The EBO Hotel(Hangzhou West Lake Wulin Square Store) is an ideal spot for travelers wanting to discover the city. Visitors to Hangzhou will find that the EBO Hotel(Hangzhou West Lake Wulin Square Store) is a fantastic accommodation choice. The hotel is only 6km from Hangzhou Railway Station and 30km from Hangzhou Xiaoshan International Airport, giving guests a number of convenient transportation options. In addition, Wulinmen Metro Station is just a short walk away. There is no shortage of things to see in the area, with the Zhejiang Science & Technology Museum, Wulin Night Market and Wulin Square Music Fountain all nearby. In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
KKevin2024.09.13
Room: Great atmosphere and interior design for the hotel room and also neat and tidy.
Location: Great location, few bus station and Metro train station near by. And also have few convenience store near by such as Family mart and Lawson.
Breakfast: Simple western style breakfast and also can look for the chef to cook some noodle soup or dumpling soup for you.
Remark: If feels hungry can just go down to look for some restaurant or can walk to the Wulin night market to settle.
☹️Only some sadness part is not all type of room included refrigerator. But the lobby there having a sharing fridge for us to put thing.
Outstanding
3557 reviews
4.8/5
Price from
BRL 215
per night
Check Availability
See all Hotels near Sanmaoguan Ruins
Top Pick Hotels near Sanmaoguan Ruins
See all
Check out our most booked hotels near Sanmaoguan Ruins from the past 30 days!
No.1
4.8/5
4608 review
Zhejiang Xizi Hotel · Wangzhuang · West Lake Famous Garden
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.29KM from Sanmaoguan Ruins
"Classy environment""Secluded lake view"
Select dates to view prices
No.2
4.8/5
4570 review
Crystal Orange Hotel (Hangzhou West Lake)
West Lake, Lingyin Temple Scenic Area, Hangzhou | 0.95KM from Sanmaoguan Ruins
"Convenient location""Friendly front desk staff"
Select dates to view prices
No.3
4.5/5
1706 review
Brook Hotel (Hangzhou West Lake)
West Lake Scenic Area, Hangzhou | 0.51KM from Sanmaoguan Ruins
"Convenient location""Classy environment"
Select dates to view prices
No.4
4.7/5
1010 review
Zsmart智尚酒店(杭州西湖鼓樓店)
West Lake Scenic Area, Hangzhou | 0.46KM from Sanmaoguan Ruins
"Convenient location""Friendly front desk staff"
Select dates to view prices
No.5
4.7/5
2066 review
Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)
West Lake Scenic Area, Hangzhou | 1.09KM from Sanmaoguan Ruins
"Great rooms""Friendly front desk staff"
Select dates to view prices
No.6
4.8/5
2459 review
Hangzhou West Lake Liuyingli Hotel
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.15KM from Sanmaoguan Ruins
"Classy environment""Delicious breakfast"
Select dates to view prices
No.7
4.5/5
1455 review
Home Inn Plus (Hangzhou West Lake lakeside Wushan Plaza Hefang Street store)
West Lake Scenic Area, Hangzhou | 0.94KM from Sanmaoguan Ruins
"Convenient location""Easy to get around"
Select dates to view prices
No.8
4.9/5
1010 review
Nostalgia S Hotel (Hangzhou West Lake Yintai)
Hangzhou Railway Station Area, Hangzhou | 1.23KM from Sanmaoguan Ruins
"Great amenities""Easy to get around"
Select dates to view prices
No.9
4.7/5
486 review
Hanting Hotel (Hangzhou West Lake lake side Wushan Square)
West Lake Scenic Area, Hangzhou | 1.15KM from Sanmaoguan Ruins
"Easy to get around""Friendly front desk staff"
Select dates to view prices
No.10
4.5/5
437 review
Painting House Hotel (West Lake Hubin Hefang Street)
West Lake Scenic Area, Hangzhou | 1.12KM from Sanmaoguan Ruins
"Classy environment""Easy to get around"
Select dates to view prices
Latest Reviews for Hangzhou hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
GGuest UserLovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand.
I would say some things for improvement are as follows:
Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here.
Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left!
Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated.
The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better).
The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on
携程 (Ctrip) or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better.
The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels.
PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
MMaozaizhongdianI like the hotel environment very much. The service is also very thoughtful. Junjun is really a very good hotel butler. He helped me choose a super quiet room. He helped me and my parents upgrade our rooms. The whole family is happy. The gifts are also sent to my heart. Who said Hangzhou is a food desert? My children and parents had a super happy meal. The sweet-scented osmanthus in the yard is fragrant. The tea garden is very large. It is beautiful to enjoy the tea garden while having breakfast.
LljjjRoom: The room is quite okay, not too small but not too big. We can open two 24-inch suitcases in the room.
Air Conditioning: The air conditioning is the central type. You can adjust the fan, but the temperature doesn't seem adjustable. At first, we had to wait quite a long time to feel the cold air.
Amenities: Every day, they refill two bottles of mineral water for us. They also provide new slippers, a toothbrush, toothpaste, and shampoo daily. Towels can also be changed every day. There are about 4-5 sockets in the room. The sockets are designed for international use, so you can use them without a universal adapter. We found out on the day we checked out that the drinks inside the fridge were free of charge (there was a sticker on the fridge stating this), but it was too late for us to enjoy them. You should check this before consuming any items.
Shower and toilet: The toilet and bathing area are separated. The water pressure is strong, but there is only one hook inside the shower room, and it is quite high up (which might not be convenient if you want to bring your clothes inside to change). The toilet is a smart toilet with different functions like auto flush. However, the doors for the toilet and bathing area are semi-transparent (you can see inside, though not clearly). If you are staying with someone you are not familiar with, it might be awkward. Refer to the attached pictures for the toilet and shower area. Between the toilet and shower, they also use the same semi-transparent glass. Please take note if you are concerned about this issue.
Breakfast: The room we booked included breakfast. The breakfast options are quite varied, from Asian to Western styles. However, there is a peak period during the morning breakfast hours when you might not find seats. Check with the reception about the breakfast peak period so you can avoid it and enjoy your breakfast.
Transport: Although the metro seems quite near, it still takes about 15 minutes to walk to the hotel (we're not sure if we took the wrong exit or if there is a better option).
Laundry: They offer a free laundry service. You can use the washing machines and dryers for free. There are three washing machines and three dryers.
WiFi: They provide free WiFi, but if you don't have a local (China) phone number, you won't be able to connect to it. However, you can get help from the reception; they can assist you in connecting to the WiFi.
JJaymest WongA very new hotel. Very clean and bed also very comfortable. About 10-15mins walk from the metro station. There are a lots of food around and also can walk to West Lake around 15-20mins. If want to go other attractions places it is very easy to take the public busses around. Toilet very clean. Cleaning lady and man always on standby to clean. The room might be a bit small but everything is there. Bed is very comfy and soft. The centralised aircond system is very good so you have good ventilation although you are taking the bunk bed type. The common area also very big. Only 1 cons is the wall maybe a bit thin, if there are people who kinda selfish talking loud at the corridor you will have to bear with it and if happen your next door neighbour is snoring you might heard about it but all this can be settle by the earplug. Overall its very good and nice hostel with the price.
YYYFUNThe hotel location is quite convenient, it's just a 6-10mins walking distance to the nearest metro station (subway), 16-20mins driving distance to Xiaoshan airport.
There are restaurants, convenience stores, supermarket, and pharmacies within walking distance.
It contains complete facilities with a restaurant for breakfast, a self-serve laundry, and a fitness room.
The double room is spacious, clean and hygienic, with all the necessary items in the room like a hair dryer, a kettle, a fridge, cups, free mineral waters and coffee.
The staffs at the front desk are nice, friendly and helpful, very good in service.
The only problem is that on the last day of my stay, there was a sudden problem with the light in the room. It would automatically go out every 10 mins+, and it would go out completely until the room is completely dark. I would either turn it on manually or call Xiaodu to turn on the light. But this is not only inconvenient but also scary, especially when I'm in the bathroom and suddenly the light went totally off. At first I thought I would check out in a few hours and just bear with it, but then it was too terrifying so I asked the front desk to change my room. Later on, I was told that the entire 9th and 10th floors had this problem and the rooms on these 2 floors were not rented out. (Does that mean I was the only one ”communicating” with the light in the room at the end of the corridor on the 10th floor alone that night? Why didn't you tell me earlier!) Hopefully, it's fixed before renting out the room again, and please make some arrangements for your customers if the similar issue happens again, especially I reported the issue in the afternoon and your engineer came and inspected the problem, you should have known that the issue couldn't be fixed, you can't imagine how scary it was. Anyway, the staffs were still acting quite fast when I finally changed my mind to request to change the room, a guy came and moved my luggage to the 8th floor as per my request.
酒店位置便利,步行6-10分钟可到最近的地铁站,16-20分钟车程可到萧山机场。
小吃店、餐馆、便利店、超市和药店都是在步行距离内。
酒店设施齐全,设有餐厅(只提供早餐)、自助洗衣房和健身房。
我住的双人房舒适宽敞、干净卫生,房间内所有必需品一应俱全,如吹风机、电水壶、冰箱、杯子,还有免费矿泉水和咖啡。
前台的小哥哥和小姐姐们都很亲切友善,服务态度很好。
美中不足的是,在我入住的最后一天,房间的灯突然出了问题,每隔10几分钟就会自动熄灭一次,而且是整个熄灭导致房内漆黑一片。我要嘛就手动打开,或是呼叫小度把灯打开。但这样不仅不方便而且也很可怕,尤其是我在卫生间的时候,突然之间就伸手不见五指。我原本想说还有几个小时就退房就忍一忍,但后来实在可怕还是让前台给我换了房。后来才知道原来9楼10楼都有这样的问题,已经不外租了。(那就是说当晚只有我一个人在10楼?还是在走廊尾部的房间里独自跟灯光在“沟通”?怎么不提早说啊!真把我吓得够呛……)希望问题解决之后才把房间租出去。而且以后如果有类似的事情发生请立即为你们的房客作出安排,尤其我下午已经提出问题,工程师师傅下午就来修理你们就已经知道修不好的情况下,你们无法想象当时的情况有多可怕。不过还好当我改变主意要换房的时候,前台还是行动蛮快的,也按我的要求帮我把行李搬运下8楼。
GGuest UserYeah it was good. Amenities close by. Spacious room. It did say that it came with a balcony. However, it didn’t nor did any of the building. This might need to be looked at in the advertising. Not a huge complaint, but obviously if you book a room with one you are expecting one
FFeige198211I have been staying at the hotel for a few days, and there is a very inconvenient thing. The hotel does not have a self-service washing machine and dryer! Very inconvenient for business travelers! I remember that when I stayed at Jinjiang Inn hotels in other cities before, they all had them! I often come to Hangzhou for business trips. If not, it is really inconvenient. If possible, please ask the hotel to consider the actual needs of the residents and solve it! I hope to come to the check-in machine later and have a self-service washing machine and dryer! ! ! In addition, it is recommended to replace the hotel slippers with plastic slippers with holes in the bottom. The slippers provided in the hotel are Jinjiang's products for many years! As thin as paper! Jinjiang has always said that after so many generations of product upgrades, what is their use? The basic problems are not solved! ! ! It’s useless to upgrade for another 100 generations! ! !
Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
Price per night from: BRL 125
4.5/5
Excellent
RRong OuPros:
- Very convenient location, a couple of minutes walk to the West Lake.
- The lobby is spotless, check in/out is smooth.
- We went with a driver/tour guide (Zhu Feng) associated with the hotel who was very helpful, drove us around the lake for most of a day in pouring rain.
- Bellman is very helpful with loading luggage (he needs to work out more though :).
- Breakfast is good, but not great.
Cons
- The room is a little outdated, needs some maintenance work.
- The AC is the worst. The one in our room was blasting air all day long, but can barely keep the temperate at 25 C (77 F).
- The gym is pretty crappy. Looks like it's been rented out for external use, and it's not very clean or well maintained.
Overall got a good bone but needs some management shakeup and remodeling.
NNajib Asaddok**Review for Grand Hyatt Hangzhou**
I recently had the pleasure of staying at the Grand Hyatt Hangzhou, and I must say, it was an exceptional experience from start to finish. Here are the highlights that made my stay memorable:
**Service:**
The service at Grand Hyatt Hangzhou is nothing short of outstanding. From the moment I arrived, the staff were incredibly attentive and welcoming. Every request was handled promptly and with a smile, making me feel truly valued as a guest. Their professionalism and dedication to providing top-notch service are evident in every interaction.
**Cleanliness:**
The cleanliness of the rooms and the entire hotel was impeccable. Housekeeping did an excellent job of ensuring that the room was spotless every day. The attention to detail in maintaining hygiene and cleanliness standards is commendable, especially in these times when it is more important than ever.
**Location:**
The location of the Grand Hyatt Hangzhou is simply unbeatable. Situated right by the picturesque West Lake, it offers breathtaking views and convenient access to some of Hangzhou’s most popular attractions. Whether you're interested in sightseeing, shopping, or dining, everything is within easy reach, making it a perfect base for exploring the city.
**Staff:**
The staff at Grand Hyatt Hangzhou are a true asset to the hotel. Their friendly and courteous demeanor, combined with their willingness to go the extra mile to ensure guests have a pleasant stay, made a significant difference. From the front desk to the concierge and restaurant staff, everyone was professional, knowledgeable, and eager to assist.
**Overall Experience:**
In summary, my stay at the Grand Hyatt Hangzhou was exceptional in every way. The combination of excellent service, pristine cleanliness, a prime location, and an outstanding team of staff made it one of the best hotel experiences I've ever had. I highly recommend this hotel to anyone visiting Hangzhou. Whether for business or leisure, the Grand Hyatt Hangzhou will exceed your expectations and provide a memorable stay.
Thank you, Grand Hyatt Hangzhou, for making my visit so enjoyable. I look forward to returning soon!
GGuest UserVery satisfied with the stay. Came to Hangzhou with friends. This loft is very suitable for us. There is a bathroom on the upper floor and one on the lower floor. It is much better than those chain brands. The area is also large. The layout is very thoughtful. I will come again next time I visit.