West Lake Scenic Area | 3.62km from Gai Jiaotian's Tomb
Hangzhou Xuanhe Renhe Hotel is located in the commercial circle of Hubin pedestrian street on the Bank of Xizi lake, adjacent to the West Lake scenic area. It's only a two minute walk to the West Lake, and only about 400 meters away from exit C of longxiangqiao station of Metro Line 1.Xuanhe Renhe Hotel is a famous hotel for "telling Hangzhou stories" It is a hotel with the theme of "elegant song". The lobby area is equipped with Hangzhou study and Starbucks services. The guests have an independent reading area. The hotel restaurant can accommodate 120 people at the same time. The hotel has its own parking lot.In 2020, the hotel will be awarded the honorary titles of Jinding cultural theme hotel, Yingui Quality Hotel and Hangzhou quality hotel.
AAnonymous User2024.09.04
First hotel in China and i can say that the hotel is amazing. The night receptionist 陈先生 did his very best in helping us. The first day we have trouble using the washer and he helped us to figure out what happen. And there was this incident that our taobao parcels went missing, he even put extra effort to contact the delivery guy and handover to the next morning reception to follow up on the case. We received the parcel just before checked out. (P.s. it’s the delivery guy’s fault, he delivered the wrong parcel) A full salute to him!! Hotel is fully equipped with drinking waters to let us stay hydrated. The room and bathroom is clean, location is also good which is just next to Xihu. Once again, thanks to 陈先生 who helped us a lot. Really enjoyed our stay here, will definitely choose this hotel again!
West Lake Scenic Area | 3.96km from Gai Jiaotian's Tomb
The Friendship Hotel Hangzhou is an ideal spot for travelers wanting to discover the city. Visitors to Hangzhou will find that the Friendship Hotel Hangzhou is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 3km from Hangzhou Railway Station and 28km from Hangzhou Xiaoshan International Airport. Being just minutes away from Longxiangqiao Metro Station allows guests to explore the city with ease. With Qinghefang Street, Hu Xueyan's Former Residence and San Park all within a short distance, there is no shortage of things to do in the area. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Hangzhou hotel can make use of the parking facilities. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGuest User2024.09.16
The hotel location is perfectly convenient for taking the public transport, walking to west lake, city or taking the didi, it only consume you about 5 to 10 min times by foots to the said destination. Besides, the revolving restaurant also giving u another full view of west lake experience when u having ur breakfast. For personnel wise, the staff and cleaner all are helpful and friendly. Me and my wife totally enjoy it lot during our staying
West Lake Scenic Area | 3.98km from Gai Jiaotian's Tomb
The Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store) is one of the newest hotels in Hangzhou, having opened in 2021. The hotel is conveniently located just 1km from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. Just a short walk from Ding'an Road Metro Station, traveling to most city destinations is a breeze. With multiple attractions nearby including The Drum Tower, Chaotian Gate and Wushan Square, guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
SSY91982024.11.08
The location of the hotel is superb. The main door is at Nan Song Yu Jie. Walking distance to Qing He Fang and Wu Shan Guang Chang, which is the most happening square in the city. There's a 24-hour convenient mart just outside of the hotel.
The rooms were nice and cosy, just enough space for 2 ppl to open our luggage on the floor. However, the wifi was not that strong in the room, we needed to use our own Internet roaming. Besides, their pipping might not be so good, as the bathroom of one of our rooms was quite smelly. We requested to change the room, and they agreed immediately as well.
The service of their staff are splendid, they are very helpful and friendly. They patiently answered all my questions about Alipay, DiDi, travel plans, etc. Specifically Mr. Wang (Mr. 王有为), he helped us arrange our one-day trip to Yi Wu and our transport to Su Zhou. He also recommended us some restaurants that the locals themselves would go.
Overall, we enjoyed our stay at Hotel Hao. It is very convenient. Aside from the wifi and bathroom issue, everything is excellent!The location of the hotel is superb. The main door is at Nan Song Yu Jie. Walking distance to Qing He Fang and Wu Shan Guang Chang, which is the most happening square in the city. There's a 24-hour convenient mart just outside of the hotel.
The rooms were nice and cosy, just enough space for 2 ppl to open our luggage on the floor. However, the wifi was not that strong in the room, we needed to use our own Internet roaming. Besides, their pipping might not be so good, as the bathroom of one of our rooms was quite smelly. We requested to change the room, and they agreed immediately as well.
The service of their staff are splendid, they are very helpful and friendly. They patiently answered all my questions about Alipay, DiDi, travel plans, etc. Specifically Mr. Wang, he helped us arrange our one-day trip to Yi Wu and our transport to Su Zhou. He also recommended us some restaurants that the locals themselves would go.
Overall, we enjoyed our stay at Hotel Hao. It is very convenient. Aside from the wifi and bathroom issue, everything is excellent!
Outstanding
5735 reviews
4.7/5
Price from
6.909 PKR
per night
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West Lake Scenic Area | 4.25km from Gai Jiaotian's Tomb
Opened in 2023, the Zhongshan West Lake Hotel Hangzhou is a great accommodation choice in Hangzhou. Boasting a convenient location, the hotel is just 2km from Hangzhou Railway Station and 28km from Hangzhou Xiaoshan International Airport. Transportation around the city is also convenient, with Longxiangqiao Metro Station within walking distance. The nearby area boasts an abundance of attractions including Hubin Qingyu Scenic Spot, Wulin Square and San Park. When guests have some time on their hands they can make use of the onsite facilities. This Hangzhou hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
EEnvo2024.06.11
We experienced a premium hospitality stay here during our trip in Hangzhou. The staff are very accommodating and welcoming as they promptly provide our requests. The room is spacious and tidy . Kudos to the bed, it’s very comfortable to sleep on. We also love the fusion of the Western and Chinese breakfast style The location is also accessible to go around West Lake . Highly commendable for Hangzhou travelers. We will surely come back!
West Lake Scenic Area | 4.35km from Gai Jiaotian's Tomb
Love this hotel. 1st of all, the service. Always available for enquiries via wechat. 2ndly, the promptness - asked for iron and it was sent within 5 min. 3rdly, the interior - love the orange colour bathroom door. 4thly,the quietness of the room, soundproofing is excellent. Next, the passageway while u walk along the corridor - peach colour carpet and great lighting give such a pleasant vibe, as opposed to dim lighting in some hotels which may feel eerie. And of course, the convenience of the location. To your right and right is the Wulin Night Mkt (5min walk). Straight through the nite mkt all the way is Xi Hu (10-15min walk). I would recommend this hotel totally. Super value for money. One slight minus pt though - the bathroom taps are slightly to figure out. One tip - if arriving after 10pm, pls wechat hotel before u fly over to inform them of your late arrival so they can arrange for someone to check u in. This hotel is within the Zhe Jiang Fan Dian, it has its own reception, with a cheerfully lit signage.
BBlessed7772024.11.11
Love this hotel. 1st of all, the service. Always available for enquiries via wechat. 2ndly, the promptness - asked for iron and it was sent within 5 min. 3rdly, the interior - love the orange colour bathroom door. 4thly,the quietness of the room, soundproofing is excellent. Next, the passageway while u walk along the corridor - peach colour carpet and great lighting give such a pleasant vibe, as opposed to dim lighting in some hotels which may feel eerie. And of course, the convenience of the location. To your right and right is the Wulin Night Mkt (5min walk). Straight through the nite mkt all the way is Xi Hu (10-15min walk). I would recommend this hotel totally. Super value for money. One slight minus pt though - the bathroom taps are slightly to figure out. One tip - if arriving after 10pm, pls wechat hotel before u fly over to inform them of your late arrival so they can arrange for someone to check u in. This hotel is within the Zhe Jiang Fan Dian, it has its own reception, with a cheerfully lit signage.
West Lake Scenic Area | 4.36km from Gai Jiaotian's Tomb
The Zhejiang Hotel (Zhejiang Fandian) is conveniently located near downtown Wulin Square and just a few blocks from Hangzhou's West Lake. Rooms in this Hangzhou hotel are well appointed with German bathroom fixtures, large screen high definition digital TVs and high-speed internet access. The decor is old style Chinese.Hungry guests can choose from Western or Chinese fare and enjoy in-room dining or eat in the buffet restaurant which offers a balcony with a view of West Lake over the nearby century-old Tian Xiang Lou restaurant which is among Hangzhou's most famous traditional restaurants.Business travelers can make use of the Zhejiang Hotel's six different meeting rooms. The recreation center offers a sauna, foot massage and beauty salon.
Llim2024.09.24
Really have a good stay in zhejiang hotel. All the front desk staffs are very helpful. The house keeping aunties also super nice. Room is clean and spacious. Toilet is spacious, clean and water pressure also good. House keeping are super nice, they know we drink a lot water, so they even gave us 4 bottles of drinking water. And write us a card. This is the 1st time I have this warmth treat by a hotel. They even provide many drinking water at the floor lobby to let all the guests took it when needed. Surely I recommend this hotel to all my friends to hangzhou next time. They have special toothbrush and slipper for kids 👍🏻
Wulin Square Area | 4.61km from Gai Jiaotian's Tomb
The EBO Hotel(Hangzhou West Lake Wulin Square Store) is an ideal spot for travelers wanting to discover the city. The EBO Hotel(Hangzhou West Lake Wulin Square Store) is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou. The hotel is only 6km from Hangzhou Railway Station and 30km from Hangzhou Xiaoshan International Airport, giving guests a number of convenient transportation options. Transportation around the city is also convenient, with Wulinmen Metro Station within walking distance. Seeing Hangzhou's sights from this hotel is easy with Wulin Square Music Fountain, Wulin Night Fair and Zhejiang Science and Technology Museum all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. Guests of this Hangzhou hotel can make use of the parking facilities. According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
KKevin2024.09.13
Room: Great atmosphere and interior design for the hotel room and also neat and tidy.
Location: Great location, few bus station and Metro train station near by. And also have few convenience store near by such as Family mart and Lawson.
Breakfast: Simple western style breakfast and also can look for the chef to cook some noodle soup or dumpling soup for you.
Remark: If feels hungry can just go down to look for some restaurant or can walk to the Wulin night market to settle.
☹️Only some sadness part is not all type of room included refrigerator. But the lobby there having a sharing fridge for us to put thing.
Hangzhou Railway Station Area | 5.04km from Gai Jiaotian's Tomb
The Holiday Inn Express Hangzhou West Lake East provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Holiday Inn Express Hangzhou West Lake East is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 300m from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. Just a short walk from Chengzhan Metro Station, traveling to most city destinations is a breeze. The nearby area boasts an abundance of attractions including Qinghefang Street, Wuliuxiang History Block and Phoenix Temple. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel provides parking on site. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.
FFlyingNoodles2024.09.04
I recently stayed at the Holiday Inn Express West Lake East Hangzhou and had a great experience. The hotel is in a perfect spot, right next to a metro station, making it super easy to get around. It's also close to beautiful spots like West Lake and Lingyin Temple, which are just a short trip away.
The rooms are really spacious, bed size are bigger than usual. Plus, they're super comfy, making it a great place to relax after a day of exploring. Overall, it's a fantastic place to stay if you're visiting Hangzhou.
Wulin Square Area | 5.16km from Gai Jiaotian's Tomb
The SSAW Boutique Hotel Hangzhou Plaza is located in downtown Hangzhou near the shopping malls and restaurants surrounding bustling Wulin Square. Hangzhou's premier attraction, West Lake, is just 1.5 km (0.9 mi) away, and the Grand Canal is just around the corner.The SSAW Plaza offers 236 spacious and well-appointed rooms decked out in modern décor. Currency exchange and expert concierge service make the SSAW Plaza an excellent choice for tourists looking for a foothold in this vibrant and foreign city. Dining options include a Western restaurant, a coffee house and a lobby bar.
TTimSinee2024.10.24
Qingshan Lake Water Forest Country Park 青山湖水上森林郊野公园
📍Metro Line16 get off Babaili Station 八百里站 Exit C1 or C2 take bus 1 CNY to Qingshan Lake Visitor center Entrance fee 40 CNY senior 20 CNY
Wulin Square Area | 5.8km from Gai Jiaotian's Tomb
Elong Hotel locates on Jianguo Road, directly adjacent to a station of Metro Line 2 /5 for convenient cross-city access. The hotel has minutes away to the West Lake, one of the the legendary lakes in China, and is within walking distance of Wulin Square—the city’s main business, shopping and entertainment center.
The traffic condition for our hotel is extremely convenient, you can explore the city by using metro; 18 minutes away to Hangzhou Railway station, 20 minutes to Hangzhou East Railway Station and 40 minutes to Hangzhou Xiaoshan International Airport.
Elong Hotel is the flagship brand of Elong Inc., won the highest award --the Supreme Award of Hotel space in the Hong Kong Asia Pacific Designer Contest 2020. We pay close attention to "city temperature" as our theme, offer unique experience to customers.
Hotel features 311 rooms and suites which designed to amplify the specially city view, the rooms equip soft furnishings and
hotel linen to create a comfortable living environment. The lobby bar, laundry, fitness centre, parking lot, meeting room, with our service, make Elong Hotel the premier choice for conferences, meetings and tourism in the city.
JJassie Tan2024.07.27
My partner and I enjoyed staying in Elong Hotel. Though it is one of the simplest room in the hotel, it came with a makeup area with a Dyson hair dryer (almost with all the hair accessories), comfortable sofa, super high technology lights and curtain system. I also liked their free self service laundry area, which you can keep track of the time using the room’s tv. The location is also very ideal, just right outside the metro station I truly enjoyed the stay in this hotel. Will come back to stay again in this hotel when i come back go Hangzhou 👍🏻👍🏻👍🏻
Outstanding
2471 reviews
4.7/5
Price from
13.243 PKR
per night
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Top Pick Hotels near Gai Jiaotian's Tomb
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Check out our most booked hotels near Gai Jiaotian's Tomb from the past 30 days!
No.1
4.8/5
4559 review
West Lake State Guesthouse
West Lake, Lingyin Temple Scenic Area, Hangzhou | 0.4KM from Gai Jiaotian's Tomb
"Classy environment""Delicious breakfast"
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No.2
4.7/5
5359 review
Zhejiang Hotel
West Lake, Lingyin Temple Scenic Area, Hangzhou | 0.51KM from Gai Jiaotian's Tomb
"Classy environment""Friendly front desk staff"
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No.3
4.8/5
432 review
Yueshang Yunshe Homestay
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.08KM from Gai Jiaotian's Tomb
"Convenient location""Classy environment"
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No.4
4.7/5
1532 review
Deefly Yagu Resort
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.14KM from Gai Jiaotian's Tomb
"Classy environment""Delicious breakfast"
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No.5
4.8/5
3940 review
Hangzhou Hua Jia Shan Resort
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.44KM from Gai Jiaotian's Tomb
"Classy environment""Delicious breakfast"
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No.6
4.9/5
854 review
Longjing Xinqing Inn (West Lake Garden)
West Lake, Lingyin Temple Scenic Area, Hangzhou | 2.09KM from Gai Jiaotian's Tomb
"Classy environment""Delicious breakfast"
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No.7
4.8/5
98 review
Hangzhou Insufficient Mountain Su (Xihu Scenic Area Branch)
West Lake, Lingyin Temple Scenic Area, Hangzhou | 2.27KM from Gai Jiaotian's Tomb
"Great service""Great view"
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No.8
4.6/5
316 review
West Lake Teavilla
West Lake, Lingyin Temple Scenic Area, Hangzhou | 0.63KM from Gai Jiaotian's Tomb
"Classy environment""Close to scenic area"
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No.9
4.8/5
364 review
Youyiju Holiday Villa Hotel
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.88KM from Gai Jiaotian's Tomb
"Classy environment""Convenient location"
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No.10
4.7/5
483 review
Hangzhou Qizai Holiday Homestay (Manjuelong Branch, West Lake Scenic Area)
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.92KM from Gai Jiaotian's Tomb
"Great design""Close to scenic area"
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Latest Reviews for Hangzhou hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
GGuest UserLovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand.
I would say some things for improvement are as follows:
Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here.
Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left!
Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated.
The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better).
The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on
携程 (Ctrip) or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better.
The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels.
PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
MMaozaizhongdianI like the hotel environment very much. The service is also very thoughtful. Junjun is really a very good hotel butler. He helped me choose a super quiet room. He helped me and my parents upgrade our rooms. The whole family is happy. The gifts are also sent to my heart. Who said Hangzhou is a food desert? My children and parents had a super happy meal. The sweet-scented osmanthus in the yard is fragrant. The tea garden is very large. It is beautiful to enjoy the tea garden while having breakfast.
YYYFUNThe hotel location is quite convenient, it's just a 6-10mins walking distance to the nearest metro station (subway), 16-20mins driving distance to Xiaoshan airport.
There are restaurants, convenience stores, supermarket, and pharmacies within walking distance.
It contains complete facilities with a restaurant for breakfast, a self-serve laundry, and a fitness room.
The double room is spacious, clean and hygienic, with all the necessary items in the room like a hair dryer, a kettle, a fridge, cups, free mineral waters and coffee.
The staffs at the front desk are nice, friendly and helpful, very good in service.
The only problem is that on the last day of my stay, there was a sudden problem with the light in the room. It would automatically go out every 10 mins+, and it would go out completely until the room is completely dark. I would either turn it on manually or call Xiaodu to turn on the light. But this is not only inconvenient but also scary, especially when I'm in the bathroom and suddenly the light went totally off. At first I thought I would check out in a few hours and just bear with it, but then it was too terrifying so I asked the front desk to change my room. Later on, I was told that the entire 9th and 10th floors had this problem and the rooms on these 2 floors were not rented out. (Does that mean I was the only one ”communicating” with the light in the room at the end of the corridor on the 10th floor alone that night? Why didn't you tell me earlier!) Hopefully, it's fixed before renting out the room again, and please make some arrangements for your customers if the similar issue happens again, especially I reported the issue in the afternoon and your engineer came and inspected the problem, you should have known that the issue couldn't be fixed, you can't imagine how scary it was. Anyway, the staffs were still acting quite fast when I finally changed my mind to request to change the room, a guy came and moved my luggage to the 8th floor as per my request.
酒店位置便利,步行6-10分钟可到最近的地铁站,16-20分钟车程可到萧山机场。
小吃店、餐馆、便利店、超市和药店都是在步行距离内。
酒店设施齐全,设有餐厅(只提供早餐)、自助洗衣房和健身房。
我住的双人房舒适宽敞、干净卫生,房间内所有必需品一应俱全,如吹风机、电水壶、冰箱、杯子,还有免费矿泉水和咖啡。
前台的小哥哥和小姐姐们都很亲切友善,服务态度很好。
美中不足的是,在我入住的最后一天,房间的灯突然出了问题,每隔10几分钟就会自动熄灭一次,而且是整个熄灭导致房内漆黑一片。我要嘛就手动打开,或是呼叫小度把灯打开。但这样不仅不方便而且也很可怕,尤其是我在卫生间的时候,突然之间就伸手不见五指。我原本想说还有几个小时就退房就忍一忍,但后来实在可怕还是让前台给我换了房。后来才知道原来9楼10楼都有这样的问题,已经不外租了。(那就是说当晚只有我一个人在10楼?还是在走廊尾部的房间里独自跟灯光在“沟通”?怎么不提早说啊!真把我吓得够呛……)希望问题解决之后才把房间租出去。而且以后如果有类似的事情发生请立即为你们的房客作出安排,尤其我下午已经提出问题,工程师师傅下午就来修理你们就已经知道修不好的情况下,你们无法想象当时的情况有多可怕。不过还好当我改变主意要换房的时候,前台还是行动蛮快的,也按我的要求帮我把行李搬运下8楼。
MMiguel AngelPros: Great hotel, not too far from west lake, it has all the amenities you need, clean rooms, good breakfast, free laundry, and lots of shops, restaurants nearby.
Cons: rooms are on the small side, the bathroom is glass and so is the toilet, weird, no hooks to hang your towels, the light switches are so complicated for no reason, and if you are a light sleeper, request a room NOT facing the highway, it can get a bit noisy.
JJaymest WongA very new hotel. Very clean and bed also very comfortable. About 10-15mins walk from the metro station. There are a lots of food around and also can walk to West Lake around 15-20mins. If want to go other attractions places it is very easy to take the public busses around. Toilet very clean. Cleaning lady and man always on standby to clean. The room might be a bit small but everything is there. Bed is very comfy and soft. The centralised aircond system is very good so you have good ventilation although you are taking the bunk bed type. The common area also very big. Only 1 cons is the wall maybe a bit thin, if there are people who kinda selfish talking loud at the corridor you will have to bear with it and if happen your next door neighbour is snoring you might heard about it but all this can be settle by the earplug. Overall its very good and nice hostel with the price.
MMukulDear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks
FFeige198211I have been staying at the hotel for a few days, and there is a very inconvenient thing. The hotel does not have a self-service washing machine and dryer! Very inconvenient for business travelers! I remember that when I stayed at Jinjiang Inn hotels in other cities before, they all had them! I often come to Hangzhou for business trips. If not, it is really inconvenient. If possible, please ask the hotel to consider the actual needs of the residents and solve it! I hope to come to the check-in machine later and have a self-service washing machine and dryer! ! ! In addition, it is recommended to replace the hotel slippers with plastic slippers with holes in the bottom. The slippers provided in the hotel are Jinjiang's products for many years! As thin as paper! Jinjiang has always said that after so many generations of product upgrades, what is their use? The basic problems are not solved! ! ! It’s useless to upgrade for another 100 generations! ! !
Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
Price per night from: PKR 7408
4.6/5
Outstanding
GGuest UserGreat location! West lake is right in front of the hotel. Subway station is around the corner. Plenty of restaurants around. Mall is right beside. Room is clean. But it smelled of cigarette even if it’s a non smoking room. Wide spread of buffet breakfast. Hotel lobby is grand with free tea.
RRong OuPros:
- Very convenient location, a couple of minutes walk to the West Lake.
- The lobby is spotless, check in/out is smooth.
- We went with a driver/tour guide (Zhu Feng) associated with the hotel who was very helpful, drove us around the lake for most of a day in pouring rain.
- Bellman is very helpful with loading luggage (he needs to work out more though :).
- Breakfast is good, but not great.
Cons
- The room is a little outdated, needs some maintenance work.
- The AC is the worst. The one in our room was blasting air all day long, but can barely keep the temperate at 25 C (77 F).
- The gym is pretty crappy. Looks like it's been rented out for external use, and it's not very clean or well maintained.
Overall got a good bone but needs some management shakeup and remodeling.
GGuest UserVery satisfied with the stay. Came to Hangzhou with friends. This loft is very suitable for us. There is a bathroom on the upper floor and one on the lower floor. It is much better than those chain brands. The area is also large. The layout is very thoughtful. I will come again next time I visit.