Guest User
August 25, 2024
It was in no way a conventional 5* hotel, it's a "tunisian 5* hotel", the stuff are 50/50, communicating with you only if you're either tunisian or giving them money, the room is big and empty, usually badly maintained, beds are very rigid and only single without even the possibility of transforming into a twin bed, the food is very basic with a minimal choice and slow serving creating lines of waiting people, outside the dining hours there is basically nothing to eat, the pools're not heated, with sand (bad cleaning), working from 10 to 18 "officially", unsupervised children everywhere, the booz is either too diluted or too concentrated, depend on your luck with the bar, there is no fresh juices or a variety of non alcoholic drinks, tea and coffee are undrinkable.
The is no medical help, and they dont even help you with organising it (thank god we had a good insurance).
The hotel imposes on you a ton of rules upon arrival, but none of theme are respected later on buy anyone.
If you have to travel to Tunisia and want to fell kinda 5*, then maybe it's your choice, otherwise i dont recommend neither the country nor this hotel.