Hotels Near Wildgehege in Hamburg

I like Hamburg very much. This hotel is very good, very quiet, very clean, and there is no special smell. The location is also very good, and it is very convenient to take a taxi. If I go there next time, I will book this hotel again.

My room was the furthest away possible from the lift. It was in a corner, corner shaped, I felt awfully cramped. There was NOT A SINGLE DRAWER IN THE ROOM! THERE WAS NO WARDROBE IN THE ROOM. There were only 3 hangers to hang my clothes, EXPOSED ON THE WALL. Awfull experience, I feel cheated. I will never use this hotel or trip again. And will block trip.com from being acessed from within my company.

Let me put it this way: just refurbish that hotel and you will get a great place at a great location. The hotel is located directly to the train main station of Hamburg. Best place to discover this city. However, the interior is no longer state of the art. All old, very old. The elevators, the reception, the rooms, the bathroom. All old, time to break it down. Paying such a price for such a place is not acceptable any longer. I went to a new hotel on the other site of the train station the day after, payed a little more and got pampered in brand new style. The hotel itself was clean, the room and the bathroom was well cleanded, too. Beds are comfortable and rooms are quiet. The bathroom has these typical mold stains in the shower, the interior is old fashioned. Even a shower curtain is still installed. No refrigerator, no welcome water, nothing. WiFi was okay. Breakfast was really good despite of the fact that the waiter was one of these grouchy guys ... ”room number”??? So yeah - not again, try to become modern.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

I had a room in the rooftop with massive roofs and a rather small roof window. I don't know whether it runs like EZ or DZ. Two would hardly have gone. All right alone. Although you have no views of course ... The facilities were modern and quite tasteful. The bathroom was quite large and absolutely OK in relation to the room. At all, under the title price performance the offer was very good. Of course, a few boxes you need to do: only a slow lift. No refrigerator, no glasses, kittens were quality bad. Many TV channels - such as RTL - can't be received funnyly. Apparently because of lack of satellite shaft ... This is more amazing for today's conditions. In the room there was one clothing shaft in the open garden. Further promised on request. But just promised;-) Well an internal communication problem. Otherwise the young team at the reception was very nice and helpful. Packaging was also possible without problems in a secure room. The location was very good, right at the railway station and therefore direct ÖV connection. There are many restaurants around the hotel. I didn't try breakfast. Therefore my three-day stay was quite nyce;-)

Nice location with parking nearby. I would like the bar to be open later, but it was Monday. Would be cool if there was a kiosk nearby. Because the reception didn't had enough snacks. The ATM was not working, and it was kind of hard to find one around. They spoke English so that is a big plus.

Nefasto, la primera mañana al despertar veo sangre en la sabanas sin saber de donde procedía, aviso a limpieza y hacen la habitación, pero no me dicen nada, ese día ya tengo picaduras y ronchas en las piernas , espalda y cuello, cual es mi sorpresa cuando en la noche un pequeño animal caminando por la almohada, lo aplasto y esta lleno de sangre... chinches en la cama!!!! aviso en recepción no tienen hojas de reclamación ... ese día ya dejo el hotel. cuando envío reclamación al email su respuesta es ”Pedimos disculpas por las molestias. Tenga en cuenta que las chinches no son un problema de salud y, lamentablemente, pueden aparecer en los mejores hoteles independientemente del precio y la clasificación de estrellas... bla bla bla... y tan a gusto se han quedado.

Top notch employees. So friendly, so service - oriented, so authentic! I don't want to speak about the hardware: It's new and spotless and the quality of the breakfast for a three star chain is much better than you would expect. But extraordinary are the employees I met today. Front office is super friendly and efficient. Can't remember their names but took a pic of them. They are the right persons at the right place. They walk the extra mile. When it comes to the breakfast area I encountered their team leader Maeretha. She is one of a kind. Extremely enthusiastic with a winning personality she could excel in any field. She is very happy with her job and fulfills her role in an exceptional way. If I would be her father I would send her studying at a Swiss hotel school to become the CEO of Hilton Germany 🇩🇪! It was a pleasure to meet her.

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

OK - it's still the furniture I knew from the time when it was the Forum Hotel. And that's very long ago. But in autumn the renovation is supposed to go. The reception was very friendly. It's been really fun. I have a beautiful room with beautiful views of the city. Unfortunately, very much is built so that you may not be able to look at the elbe at all next time. Unfortunately. This time there was even a process that was close. Until the water pressure (15th floor) the shower was all right. But this is natural and there was no standard. I was surprised at breakfast. Besides the friendly staff, which quickly cleaned, the offer was very versatile. I asked: the fricadels tasted as they did (burned apple pieces) and not for convenience. But you didn't want to make yourself with foreign pearls and thought it was convenience. But it was all very good. I will put the hotel more in my focus once I'm back in Hamburg.